Question 1

Playing "face time" instead of working productively behind closed doors is a strategy for gaining increased visibility at work.

Accepted Answer

A) True 
 B)False

Question 2

______ refers to any behavior that attempts to alter someone's attitudes or behavior.

Accepted Answer

A) Legitimate power 
B) Politics 
C) Influence 
D) Tactics 
E) Impression management 
A) Legitimate power 
B) Politics 
C) Influence 
D) Tactics 
E) Impression management

Question 3

Hogan Company A new employee in the finance department of the Hogan Company prominently displays diplomas and past awards indicating his financial expertise.What contingency of power is this person trying to increase?

Accepted Answer

A) Countervailing power 
B) Substitutability 
C) Centrality 
D) Discretion 
E) Visibility 
A) Countervailing power 
B) Substitutability 
C) Centrality 
D) Discretion 
E) Visibility

Question 4

A speaker can be more persuasive by warning the audience about potential opposing arguments.This is called:

Accepted Answer

A) impression management. 
B) the inoculation effect. 
C) ingratiation. 
D) an emotional appeal. 
E) a structural hole. 
A) impression management. 
B) the inoculation effect. 
C) ingratiation. 
D) an emotional appeal. 
E) a structural hole.

Question 5

In order to maintain the exchange relationship, the dependent party must have _____ over the dominant party.

Accepted Answer

A) countervailing power 
B) substitutability 
C) reverse dependence 
D) visibility 
E) legitimate power 
A) countervailing power 
B) substitutability 
C) reverse dependence 
D) visibility 
E) legitimate power

Question 6

Soft influence tactics such as persuasion tend to build compliance rather than commitment to the influencer's request.

Accepted Answer

A) True 
 B)False

Question 7

Describe the conditions that support organizational politics.

Accepted Answer

Employees engage in organizational polit

Question 8

Office politics flourish when resource allocation decisions are ambiguous and complex with no formal rules.

Accepted Answer

A) True 
 B)False

Question 9

Power is the act of changing another person's attitudes and behavior.

Accepted Answer

A) True 
 B)False

Question 10

The CEO of an organization has absolute power over his or her vice presidents.

Accepted Answer

A) True 
 B)False

Question 11

________ is called a ________ influence tactic.

Accepted Answer

A) Persuasion; hard 
B) Coalition formation; soft 
C) Information control; soft 
D) Silent authority; soft 
E) Exchange; soft 
A) Persuasion; hard 
B) Coalition formation; soft 
C) Information control; soft 
D) Silent authority; soft 
E) Exchange; soft

Question 12

Supervisors who use ingratiation and impression management tactics tend to lose the respect of their staff.

Accepted Answer

A) True 
 B)False

Question 13

Employees also have _____ power over their bosses through their feedback and ratings in 360-degree feedback systems.

Accepted Answer

A) referent 
B) reward 
C) legitimate 
D) expert 
E) coercive 
A) referent 
B) reward 
C) legitimate 
D) expert 
E) coercive

Question 14

A coalition gains power by symbolizing the legitimacy of the issue supported by the coalition.

Accepted Answer

A) True 
 B)False

Question 15

Three factors determine your centrality in a social network: betweenness, closeness, and degree (number) centrality.

Accepted Answer

A) True 
 B)False

Question 16

Ingratiation is part of a larger influence tactic known as _____.

Accepted Answer

A) upward influence 
B) impression management 
C) persuasion 
D) risk management 
E) upward appeal 
A) upward influence 
B) impression management 
C) persuasion 
D) risk management 
E) upward appeal

Question 17

People who have expertise tend to have more influence using persuasion.

Accepted Answer

A) True 
 B)False

Question 18

Silent authority is also known as deference to authority.

Accepted Answer

A) True 
 B)False

Question 19

"Strong ties" are:

Accepted Answer

A) relationships a manager has with upper-level managers. 
B) relationships a manager has with family and friends. 
C) easier to form than "weak ties." 
D) close-knit relationships. 
E) relationships with acquaintances. 
A) relationships a manager has with upper-level managers. 
B) relationships a manager has with family and friends. 
C) easier to form than "weak ties." 
D) close-knit relationships. 
E) relationships with acquaintances.

Question 20

Referent power is typically associated with:

Accepted Answer

A) reward systems. 
B) power distance. 
C) uncertainty avoidance. 
D) peer pressure. 
E) charisma. 
A) reward systems. 
B) power distance. 
C) uncertainty avoidance. 
D) peer pressure. 
E) charisma.

Playing "face time" instead of working productively behind closed doors is a strategy for gaining increased visibility at work.

______ refers to any behavior that attempts to alter someone's attitudes or behavior.

Hogan Company A new employee in the finance department of the Hogan Company prominently displays diplomas and past awards indicating his financial expertise.What contingency of power is this person trying to increase?

A speaker can be more persuasive by warning the audience about potential opposing arguments.This is called:

In order to maintain the exchange relationship, the dependent party must have _____ over the dominant party.

Soft influence tactics such as persuasion tend to build compliance rather than commitment to the influencer's request.

Describe the conditions that support organizational politics.

Office politics flourish when resource allocation decisions are ambiguous and complex with no formal rules.

Power is the act of changing another person's attitudes and behavior.

The CEO of an organization has absolute power over his or her vice presidents.

is called a influence tactic.

Supervisors who use ingratiation and impression management tactics tend to lose the respect of their staff.

Employees also have _____ power over their bosses through their feedback and ratings in 360-degree feedback systems.

A coalition gains power by symbolizing the legitimacy of the issue supported by the coalition.

Three factors determine your centrality in a social network: betweenness, closeness, and degree (number) centrality.

Ingratiation is part of a larger influence tactic known as _____.

People who have expertise tend to have more influence using persuasion.

Silent authority is also known as deference to authority.

"Strong ties" are:

Referent power is typically associated with:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 10: Power and Influence in the Workplace

Playing "face time" instead of working productively behind closed doors is a strategy for gaining increased visibility at work.

______ refers to any behavior that attempts to alter someone's attitudes or behavior.

Hogan Company A new employee in the finance department of the Hogan Company prominently displays diplomas and past awards indicating his financial expertise.What contingency of power is this person trying to increase?

A speaker can be more persuasive by warning the audience about potential opposing arguments.This is called:

In order to maintain the exchange relationship, the dependent party must have _____ over the dominant party.

Soft influence tactics such as persuasion tend to build compliance rather than commitment to the influencer's request.

Describe the conditions that support organizational politics.

Office politics flourish when resource allocation decisions are ambiguous and complex with no formal rules.

Power is the act of changing another person's attitudes and behavior.

The CEO of an organization has absolute power over his or her vice presidents.

________ is called a ________ influence tactic.

Supervisors who use ingratiation and impression management tactics tend to lose the respect of their staff.

Employees also have _____ power over their bosses through their feedback and ratings in 360-degree feedback systems.

A coalition gains power by symbolizing the legitimacy of the issue supported by the coalition.

Three factors determine your centrality in a social network: betweenness, closeness, and degree (number) centrality.

Ingratiation is part of a larger influence tactic known as _____.

People who have expertise tend to have more influence using persuasion.

Silent authority is also known as deference to authority.

"Strong ties" are:

Referent power is typically associated with:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

is called a influence tactic.