Question 1

Centrality is both an important contingency of power and an important factor in social networks.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is true about impression management?

Accepted Answer

A) Employees rarely engage in pleasant impression management behavior to satisfy the basic norms of social behavior. 
B) Career professionals do not encourage impression management. 
C) Impression management is part of a larger category of influence tactics known as ingratiation. 
D) It is not common for people to rely on impression management to get ahead in the workplace. 
E) People who engage in high levels of ingratiation are less influential and less likely to get promoted. 
A) Employees rarely engage in pleasant impression management behavior to satisfy the basic norms of social behavior. 
B) Career professionals do not encourage impression management. 
C) Impression management is part of a larger category of influence tactics known as ingratiation. 
D) It is not common for people to rely on impression management to get ahead in the workplace. 
E) People who engage in high levels of ingratiation are less influential and less likely to get promoted.

Question 3

Extreme forms of assertiveness include bullying colleagues.

Accepted Answer

A) True 
 B)False

Question 4

Power is the _____ to change someone's behavior.

Accepted Answer

A) need 
B) act 
C) potential 
D) duty 
E) hidden agenda 
A) need 
B) act 
C) potential 
D) duty 
E) hidden agenda

Question 5

Employees have _____, ranging from sarcasm to ostracism, to ensure that coworkers conform to team norms.

Accepted Answer

A) reward power 
B) legitimate power 
C) referent power 
D) expert power 
E) coercive power 
A) reward power 
B) legitimate power 
C) referent power 
D) expert power 
E) coercive power

Question 6

People have more power when their actions quickly affect many other people through the organization.

Accepted Answer

A) True 
 B)False

Question 7

The number or percentage of connections you have in a network is called:

Accepted Answer

A) degree centrality. 
B) discretion. 
C) closeness. 
D) betweenness. 
E) availability. 
A) degree centrality. 
B) discretion. 
C) closeness. 
D) betweenness. 
E) availability.

Question 8

Which of the following statements about power is true?

Accepted Answer

A) Power exists only when the power holder is able to change someone's behavior. 
B) Power requires asymmetric dependence in a relationship. 
C) Power is the actual practice of influencing others. 
D) Power exists only when one person has something of value for a second person, but the second person has nothing of value for the first person. 
E) People cannot have power over others by controlling a desired job assignment, useful information, important resources, or even the privilege of being associated with someone. 
A) Power exists only when the power holder is able to change someone's behavior. 
B) Power requires asymmetric dependence in a relationship. 
C) Power is the actual practice of influencing others. 
D) Power exists only when one person has something of value for a second person, but the second person has nothing of value for the first person. 
E) People cannot have power over others by controlling a desired job assignment, useful information, important resources, or even the privilege of being associated with someone.

Question 9

Which of the following statements about countervailing power in organizational relationships is true?

Accepted Answer

A) Countervailing power prevents anyone else from having any power over you. 
B) Countervailing power is used by the stronger party to prevent the weaker party from leaving the relationship. 
C) Countervailing power is the weaker party's power to maintain the stronger party's continued participation in the relationship. 
D) Countervailing power is one of the ways that people gain power by coping with uncertainty. 
E) Countervailing power is a personality characteristic of people who crave power. 
A) Countervailing power prevents anyone else from having any power over you. 
B) Countervailing power is used by the stronger party to prevent the weaker party from leaving the relationship. 
C) Countervailing power is the weaker party's power to maintain the stronger party's continued participation in the relationship. 
D) Countervailing power is one of the ways that people gain power by coping with uncertainty. 
E) Countervailing power is a personality characteristic of people who crave power.

Question 10

_____ occurs when people or work units oppose the behavior desired by the influencer and consequently refuse, argue, or delay engaging in the behavior.

Accepted Answer

A) Compliance 
B) Upward appeal 
C) Commitment 
D) Assertiveness 
E) Resistance 
A) Compliance 
B) Upward appeal 
C) Commitment 
D) Assertiveness 
E) Resistance

Question 11

Prevention, forecasting, and absorption are three types of expertise that cope with uncertainty in organizations.

Accepted Answer

A) True 
 B)False

Question 12

Peer pressure typically represents a form of coercive power.

Accepted Answer

A) True 
 B)False

Question 13

Organizational leaders can minimize organizational politics by making decision rules more complex and ambiguous.

Accepted Answer

A) True 
 B)False

Question 14

Which contingency of power are unions mainly applying by going on strike at a critical time in the company's business cycle?

Accepted Answer

A) Visibility 
B) Absorption 
C) Centrality 
D) Discretion 
E) Persuasion 
A) Visibility 
B) Absorption 
C) Centrality 
D) Discretion 
E) Persuasion

Question 15

In terms of managing social networks, organizational leaders should:

Accepted Answer

A) ignore them; they are irrelevant. 
B) forbid employees from engaging in them, as they damage the formal structure of the organization. 
C) be aware of them, as they reflect the real distribution of power. 
D) manage them by appointing specific people to monitor them. 
E) engage heavily on a personal level with all social networks in the organization. 
A) ignore them; they are irrelevant. 
B) forbid employees from engaging in them, as they damage the formal structure of the organization. 
C) be aware of them, as they reflect the real distribution of power. 
D) manage them by appointing specific people to monitor them. 
E) engage heavily on a personal level with all social networks in the organization.

Question 16

In persuasive communication, the inoculation effect involves warning listeners that others will try to influence them in the future and that they should be aware of the opponent's arguments.

Accepted Answer

A) True 
 B)False

Question 17

First-line supervisors often hold legitimate, reward, and coercive power over their subordinates, as well as high levels of discretion.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is the most common form of influence in high power distance cultures?

Accepted Answer

A) Silent authority 
B) Coalition formation 
C) Assertiveness 
D) Ingratiation 
E) Information control 
A) Silent authority 
B) Coalition formation 
C) Assertiveness 
D) Ingratiation 
E) Information control

Question 19

Displaying one's diplomas and degrees on office walls is one way professionals increase their visibility.

Accepted Answer

A) True 
 B)False

Question 20

An employee's ability to influence others increases as the source of his or her power becomes more substitutable.

Accepted Answer

A) True 
 B)False

Centrality is both an important contingency of power and an important factor in social networks.

Which of the following is true about impression management?

Extreme forms of assertiveness include bullying colleagues.

Power is the _____ to change someone's behavior.

Employees have _____, ranging from sarcasm to ostracism, to ensure that coworkers conform to team norms.

People have more power when their actions quickly affect many other people through the organization.

The number or percentage of connections you have in a network is called:

Which of the following statements about power is true?

Which of the following statements about countervailing power in organizational relationships is true?

_____ occurs when people or work units oppose the behavior desired by the influencer and consequently refuse, argue, or delay engaging in the behavior.

Prevention, forecasting, and absorption are three types of expertise that cope with uncertainty in organizations.

Peer pressure typically represents a form of coercive power.

Organizational leaders can minimize organizational politics by making decision rules more complex and ambiguous.

Which contingency of power are unions mainly applying by going on strike at a critical time in the company's business cycle?

In terms of managing social networks, organizational leaders should:

In persuasive communication, the inoculation effect involves warning listeners that others will try to influence them in the future and that they should be aware of the opponent's arguments.

First-line supervisors often hold legitimate, reward, and coercive power over their subordinates, as well as high levels of discretion.

Which of the following is the most common form of influence in high power distance cultures?

Displaying one's diplomas and degrees on office walls is one way professionals increase their visibility.

An employee's ability to influence others increases as the source of his or her power becomes more substitutable.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 10: Power and Influence in the Workplace

Centrality is both an important contingency of power and an important factor in social networks.

Which of the following is true about impression management?

Extreme forms of assertiveness include bullying colleagues.

Power is the _____ to change someone's behavior.

Employees have _____, ranging from sarcasm to ostracism, to ensure that coworkers conform to team norms.

People have more power when their actions quickly affect many other people through the organization.

The number or percentage of connections you have in a network is called:

Which of the following statements about power is true?

Which of the following statements about countervailing power in organizational relationships is true?

_____ occurs when people or work units oppose the behavior desired by the influencer and consequently refuse, argue, or delay engaging in the behavior.

Prevention, forecasting, and absorption are three types of expertise that cope with uncertainty in organizations.

Peer pressure typically represents a form of coercive power.

Organizational leaders can minimize organizational politics by making decision rules more complex and ambiguous.

Which contingency of power are unions mainly applying by going on strike at a critical time in the company's business cycle?

In terms of managing social networks, organizational leaders should:

In persuasive communication, the inoculation effect involves warning listeners that others will try to influence them in the future and that they should be aware of the opponent's arguments.

First-line supervisors often hold legitimate, reward, and coercive power over their subordinates, as well as high levels of discretion.

Which of the following is the most common form of influence in high power distance cultures?

Displaying one's diplomas and degrees on office walls is one way professionals increase their visibility.

An employee's ability to influence others increases as the source of his or her power becomes more substitutable.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters