Question 1

Which of the following statements about values is true?

Accepted Answer

A) They have fairly low conflict with each other. 
B) They describe what we naturally tend to do. 
C) They are not influenced much by socialization. 
D) They guide our decisions and actions. 
E) A person's hierarchy of values typically changes a few times each year. 
A) They have fairly low conflict with each other. 
B) They describe what we naturally tend to do. 
C) They are not influenced much by socialization. 
D) They guide our decisions and actions. 
E) A person's hierarchy of values typically changes a few times each year.

Question 2

The four elements of the MARS model affect all voluntary workplace behaviors and performance.

Accepted Answer

A) True 
 B)False

Question 3

Moral sensitivity is the degree to which an issue demands the application of ethical principles.

Accepted Answer

A) True 
 B)False

Question 4

Phoebe, a manager at a firm, was conventional, resistant to change, and unimaginative.This implies that Phoebe possessed openness to experience.

Accepted Answer

A) True 
 B)False

Question 5

The "Big Five" personality dimensions represent:

Accepted Answer

A) all of the personality traits found in an ideal job applicant. 
B) the aggregated clusters representing most known personality traits. 
C) the personality traits caused by the environment rather than heredity. 
D) the necessary conditions for a person to have extraversion. 
E) the characteristics of employees with low levels of motivation. 
A) all of the personality traits found in an ideal job applicant. 
B) the aggregated clusters representing most known personality traits. 
C) the personality traits caused by the environment rather than heredity. 
D) the necessary conditions for a person to have extraversion. 
E) the characteristics of employees with low levels of motivation.

Question 6

You have just hired several new employees who are motivated, able to perform their jobs, and have adequate resources.However, they are not sure what tasks are included in their job.According to the MARS model, these new employees will likely:

Accepted Answer

A) emphasize the utilitarianism principle in their decision making. 
B) have lower job performance due to poor role perceptions. 
C) have high job performance because they are motivated and able to perform the work. 
D) have above-average organizational citizenship. 
E) have a high degree of differentiation according to Holland's classification of occupations. 
A) emphasize the utilitarianism principle in their decision making. 
B) have lower job performance due to poor role perceptions. 
C) have high job performance because they are motivated and able to perform the work. 
D) have above-average organizational citizenship. 
E) have a high degree of differentiation according to Holland's classification of occupations.

Question 7

Which of the following are external to the individual but still affect his/her behavior and performance?

Accepted Answer

A) Motivations 
B) Role perceptions 
C) Situational factors 
D) Abilities 
E) Resolutions 
A) Motivations 
B) Role perceptions 
C) Situational factors 
D) Abilities 
E) Resolutions

Question 8

To reduce the amount of non-recyclable waste that employees throw out each day, a major computer company removed containers for non-recyclable rubbish from each office and workstation.This altered employee behavior mainly by:

Accepted Answer

A) increasing employee motivation to be less wasteful. 
B) helping employees to learn how to be less wasteful. 
C) altering situational factors so that employees have more difficulty practicing wasteful behavior. 
D) increasing aptitudes that make employees less wasteful. 
E) increasing organizational citizenship so that employees will be less wasteful. 
A) increasing employee motivation to be less wasteful. 
B) helping employees to learn how to be less wasteful. 
C) altering situational factors so that employees have more difficulty practicing wasteful behavior. 
D) increasing aptitudes that make employees less wasteful. 
E) increasing organizational citizenship so that employees will be less wasteful.

Question 9

Employees who experience job dissatisfaction, workplace incivility, or work-related stress are more likely to be absent or late for work because taking time off is a way of temporarily withdrawing from those situations.

Accepted Answer

A) True 
 B)False

Question 10

Values and personality traits are related to each other and are essentially the same thing.

Accepted Answer

A) True 
 B)False

Question 11

Conscientiousness is a dimension of:

Accepted Answer

A) the MARS model. 
B) Schwartz's values model. 
C) Myers-Briggs Type Indicator. 
D) Jungian personality theory. 
E) the Five-Factor model of personality. 
A) the MARS model. 
B) Schwartz's values model. 
C) Myers-Briggs Type Indicator. 
D) Jungian personality theory. 
E) the Five-Factor model of personality.

Question 12

Scenario: International Manufacturing & Trading International Manufacturing & Trading (IMT) is a medium-sized U.S.company rapidly expanding in the Asian and Far East markets.The company has decided to open a manufacturing plant in Japan, Taiwan, and Malaysia.IMT will send key top managers from the U.S.office and will hire the lower-level managers and employees from the local markets.IMT managers realize that there will be some cultural differences but are unsure of what and how much.IMT managers should make themselves aware that people in Japan tend to have:

Accepted Answer

A) high individualism. 
B) high collectivism. 
C) medium power distance. 
D) low achievement orientation. 
E) medium uncertainty distance. 
A) high individualism. 
B) high collectivism. 
C) medium power distance. 
D) low achievement orientation. 
E) medium uncertainty distance.

Question 13

Scenario: Kleen Waterproofing Dave Docket, the installation manager at Kleen Waterproofing, has been receiving customer complaints that several crewmembers either come late to the job or they do not show up at all, without any communication with the customers.The job completion dates keep getting delayed and customer dissatisfaction keeps increasing.Dave has also just hired several new employees who are motivated, able to perform their jobs, and have adequate resources.However, they are not sure what tasks are included in their job.Dave is wondering how he can understand what is going on with his crew behavior and what can he do to improve the situation.Dave organizes a training program for his employees to teach them how to operate the machines used for working.Which of the following attributes will show a direct improvement because of this training?

Accepted Answer

A) Motivation 
B) Role perception 
C) Ethical sensitivity 
D) Moral intensity 
E) Ability 
A) Motivation 
B) Role perception 
C) Ethical sensitivity 
D) Moral intensity 
E) Ability

Question 14

Competencies refer to the complete set of motivations, abilities, role perceptions, and situational factors that contribute to job performance.

Accepted Answer

A) True 
 B)False

Question 15

People with high agreeableness are more sensitive to others and experience more _______ and less _______.

Accepted Answer

A) dependability; conflict 
B) empathy; dependability 
C) empathy; conflict 
D) upbeat attitudes; dependability 
E) extroversion; conflict 
A) dependability; conflict 
B) empathy; dependability 
C) empathy; conflict 
D) upbeat attitudes; dependability 
E) extroversion; conflict

Question 16

Which of the following best represents the amount of effort allocated to a particular goal?

Accepted Answer

A) Persistence 
B) Direction 
C) Intensity 
D) Aptitude 
E) Competencies 
A) Persistence 
B) Direction 
C) Intensity 
D) Aptitude 
E) Competencies

Question 17

Person-organization values congruence occurs when a person's values are similar to the organization's dominant values.

Accepted Answer

A) True 
 B)False

Question 18

Employees in a company's warehouse are making several errors in inventory control and breaking items shipped.An analysis of the situation reveals that individual competencies are poorly matched with the job requirements.Describe three different strategies that would potentially improve this kind of person-job matching.

Accepted Answer

The three different strategies that woul

Question 19

Which of the following refers to the fact that motivation is goal-directed, not random?

Accepted Answer

A) Persistence 
B) Direction 
C) Intensity 
D) Aptitude 
E) Competencies 
A) Persistence 
B) Direction 
C) Intensity 
D) Aptitude 
E) Competencies

Question 20

Personality traits are more evident in situations where an individual's behavior is subject to social norms and reward systems.

Accepted Answer

A) True 
 B)False

Which of the following statements about values is true?

The four elements of the MARS model affect all voluntary workplace behaviors and performance.

Moral sensitivity is the degree to which an issue demands the application of ethical principles.

Phoebe, a manager at a firm, was conventional, resistant to change, and unimaginative.This implies that Phoebe possessed openness to experience.

The "Big Five" personality dimensions represent:

You have just hired several new employees who are motivated, able to perform their jobs, and have adequate resources.However, they are not sure what tasks are included in their job.According to the MARS model, these new employees will likely:

Which of the following are external to the individual but still affect his/her behavior and performance?

To reduce the amount of non-recyclable waste that employees throw out each day, a major computer company removed containers for non-recyclable rubbish from each office and workstation.This altered employee behavior mainly by:

Employees who experience job dissatisfaction, workplace incivility, or work-related stress are more likely to be absent or late for work because taking time off is a way of temporarily withdrawing from those situations.

Values and personality traits are related to each other and are essentially the same thing.

Conscientiousness is a dimension of:

Competencies refer to the complete set of motivations, abilities, role perceptions, and situational factors that contribute to job performance.

People with high agreeableness are more sensitive to others and experience more _ and less _.

Which of the following best represents the amount of effort allocated to a particular goal?

Person-organization values congruence occurs when a person's values are similar to the organization's dominant values.

Which of the following refers to the fact that motivation is goal-directed, not random?

Personality traits are more evident in situations where an individual's behavior is subject to social norms and reward systems.

Introduction to the Field of Organizational Behavior

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 2: Individual Behavior, Personality, and Values

Which of the following statements about values is true?

The four elements of the MARS model affect all voluntary workplace behaviors and performance.

Moral sensitivity is the degree to which an issue demands the application of ethical principles.

Phoebe, a manager at a firm, was conventional, resistant to change, and unimaginative.This implies that Phoebe possessed openness to experience.

The "Big Five" personality dimensions represent:

You have just hired several new employees who are motivated, able to perform their jobs, and have adequate resources.However, they are not sure what tasks are included in their job.According to the MARS model, these new employees will likely:

Which of the following are external to the individual but still affect his/her behavior and performance?

To reduce the amount of non-recyclable waste that employees throw out each day, a major computer company removed containers for non-recyclable rubbish from each office and workstation.This altered employee behavior mainly by:

Employees who experience job dissatisfaction, workplace incivility, or work-related stress are more likely to be absent or late for work because taking time off is a way of temporarily withdrawing from those situations.

Values and personality traits are related to each other and are essentially the same thing.

Conscientiousness is a dimension of:

Competencies refer to the complete set of motivations, abilities, role perceptions, and situational factors that contribute to job performance.

People with high agreeableness are more sensitive to others and experience more _______ and less _______.

Which of the following best represents the amount of effort allocated to a particular goal?

Person-organization values congruence occurs when a person's values are similar to the organization's dominant values.

Which of the following refers to the fact that motivation is goal-directed, not random?

Personality traits are more evident in situations where an individual's behavior is subject to social norms and reward systems.

Introduction to the Field of Organizational Behavior

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

People with high agreeableness are more sensitive to others and experience more _ and less _.