Exam 10: Power and Influence in the Workplace

A senior executive wants to introduce a new reward system for salespeople.To support this change, the executive retained a consultant to determine the benefits of the reward system for salespeople in this organization.However, the consultant's report determined that the reward system would not work well for a variety of reasons.After reading the report, the executive discarded it without notifying others of its existence.Meanwhile, the executive continued to push for the reward system.What influence tactic did the executive use?

Supervisors who use ingratiation and impression management tactics tend to lose the respect of their staff.

Your team has been put in charge of a major project involving a client.Although the organization has many clients, this is the largest source of revenue and affects the work of several other teams in the organization.The project requires continuous involvement with the client, so any problems with the client are immediately felt by others in the organization.According to the model of power, your team has:

Employees have ______, ranging from sarcasm to ostracism, to ensure that coworkers conform to team norms.

Three general strategies to help organizations cope with uncertainty are prevention, creation and deception.

Which of the following is an example of the influence tactic of controlling information?

The capacity to influence others in organizational settings is known as:

A coalition gains power by symbolizing the legitimacy of the issue supported by the coalition.

Krystal's boss in the accounting department initially rejected her proposal for a new budgeting process.So Krystal spoke to and received support from the heads of two departments that would benefit from the proposed budgeting process.She also found support from several co-workers in the accounting department because they believed the new budgeting process would be simpler and fairer.When Krystal's boss realized that several key people supported the new budgeting system, he reluctantly agreed to test it in a pilot project.What form of influence is Krystal mainly using here?

By engaging successfully in networking, employees increase their:

One feature of influence is that it operates down the corporate hierarchy but not up or across that hierarchy.

Power is _____, whereas influence is _______.

People with an internal locus of control and strong Machiavellian values are more likely to engage in organizational politics.

Negotiation and the norm of reciprocity are associated with the influence process of exchange.

Which of the following is NOT a distinct source of power?

A good strategy for women who want to network is to learn how to play golf.

Employees are losing their expert power as society moves from an industrial to a knowledge-based economy.

The wheel formation information flow structure prevents employees from gaining power through information control.

Comment on the accuracy of the following statement and explain your answer: Legitimate power is assigned by the organization to job holders.

Prevention, forecasting and absorption are three contingencies of power in organizations.