Question 1

________ might be called vocal authority because it involves actively applying legitimate and coercive power to influence others.

Accepted Answer

A) Ingratiation 
B) Upward appeal 
C) Persuasion 
D) Assertiveness 
E) Information control 
A) Ingratiation 
B) Upward appeal 
C) Persuasion 
D) Assertiveness 
E) Information control

Question 2

Machiavellian values help employees to recognize and avoid using political tactics in organizational settings.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is the LEAST forceful influence tactic?

Accepted Answer

A) Ingratiation 
B) Assertiveness 
C) Upward appeal 
D) Exchange 
E) Machiavellianism 
A) Ingratiation 
B) Assertiveness 
C) Upward appeal 
D) Exchange 
E) Machiavellianism

Question 4

Power does not exist until the power holder actually applies power to influence someone else.

Accepted Answer

A) True 
 B)False

Question 5

Negotiation is an integral part of which influence activity?

Accepted Answer

A) Silent authority 
B) Coercive 
C) Exchange 
D) All of the above 
E) None of the above 
A) Silent authority 
B) Coercive 
C) Exchange 
D) All of the above 
E) None of the above

Question 6

In any relationship, both parties have some degree of power over the other.

Accepted Answer

A) True 
 B)False

Question 7

A new employee in the finance department prominently displays diplomas and past awards indicating his financial expertise.What contingency of power is this person trying to increase?

Accepted Answer

A) Counterpower 
B) Non-substitutability 
C) Centrality 
D) Discretion 
E) Visibility 
A) Counterpower 
B) Non-substitutability 
C) Centrality 
D) Discretion 
E) Visibility

Question 8

Many job applicants falsify information on their resume.This is an example of which influence tactic?

Accepted Answer

A) Persuasion 
B) Forming coalitions 
C) Networking 
D) Impression management 
E) Exchange 
A) Persuasion 
B) Forming coalitions 
C) Networking 
D) Impression management 
E) Exchange

Question 9

Which of the following would potentially increase someone's power through non-substitutability?

Accepted Answer

A) Avoiding documenting unique knowledge about organizational processes. 
B) Increasing the number of people affected by your work. 
C) Increasing the amount of autonomy granted to you to accomplish your work. 
D) Using impression management strategies to increase your popularity with colleagues. 
E) All of the above 
A) Avoiding documenting unique knowledge about organizational processes. 
B) Increasing the number of people affected by your work. 
C) Increasing the amount of autonomy granted to you to accomplish your work. 
D) Using impression management strategies to increase your popularity with colleagues. 
E) All of the above

Question 10

By going on strike at a critical time in the company's business cycle, unions are mainly applying which contingency of power?

Accepted Answer

A) Visibility 
B) Non-substitutability 
C) Centrality 
D) Discretion 
E) None of the above 
A) Visibility 
B) Non-substitutability 
C) Centrality 
D) Discretion 
E) None of the above

Question 11

Because impression management is inherently unethical, it is discouraged by career professionals.

Accepted Answer

A) True 
 B)False

Question 12

Introducing clear rules for resource allocation is one way to:

Accepted Answer

A) increase the company's substitutability in the marketplace. 
B) avoid the presence of counterpower in the organization. 
C) reduce organizational politics regarding that decision. 
D) apply the inoculation effect. 
E) apply ingratiation. 
A) increase the company's substitutability in the marketplace. 
B) avoid the presence of counterpower in the organization. 
C) reduce organizational politics regarding that decision. 
D) apply the inoculation effect. 
E) apply ingratiation.

Question 13

The CEO of a large organization once commented how, earlier in his career, he rented expensive artwork and displayed it in his office.'Top management would drop by my office and immediately get a sense that I was sophisticated and professional', the CEO explained.'I believe the artwork helped me to get promoted.' The artwork helped this executive gain power:

Accepted Answer

A) because he and his artwork were not substitutable. 
B) by increasing his coercive power in the organization. 
C) by making everyone else's sources of power less relevant to the organization. 
D) through visibility. 
E) by decreasing his centrality in the organization. 
A) because he and his artwork were not substitutable. 
B) by increasing his coercive power in the organization. 
C) by making everyone else's sources of power less relevant to the organization. 
D) through visibility. 
E) by decreasing his centrality in the organization.

Question 14

A software engineer was able to get placed into the group working on the most critical part of a new software program.She also made a habit of arriving at work around 5 a.m., knowing that some of the top corporate leaders would arrive that early once in a while.This software engineer's actions increased her power mainly through:

Accepted Answer

A) decreased non-substitutability. 
B) increased legitimate power. 
C) increased coercive power. 
D) increased discretion. 
E) increased visibility. 
A) decreased non-substitutability. 
B) increased legitimate power. 
C) increased coercive power. 
D) increased discretion. 
E) increased visibility.

Question 15

Upward appeal is not considered a type of influence tactic.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following statements about power is FALSE?

Accepted Answer

A) Power exists only when the dependent party is aware that the power holder controls valued resources. 
B) Power requires interdependence in the relationship. 
C) Power is the capacity to influence, rather than the actual practice of influencing others. 
D) Power exists only when one person has something of value for a second person, but the second person has nothing of value for the first person. 
E) People sometimes gain power by convincing others that they have something of value for them. 
A) Power exists only when the dependent party is aware that the power holder controls valued resources. 
B) Power requires interdependence in the relationship. 
C) Power is the capacity to influence, rather than the actual practice of influencing others. 
D) Power exists only when one person has something of value for a second person, but the second person has nothing of value for the first person. 
E) People sometimes gain power by convincing others that they have something of value for them.

Question 17

As our society moves from an industrial to a knowledge-based economy, employees are gaining

Accepted Answer

A) reward power. 
B) legitimate power. 
C) referent power. 
D) expert power. 
E) coercive power. 
A) reward power. 
B) legitimate power. 
C) referent power. 
D) expert power. 
E) coercive power.

Question 18

Impression management is a common strategy for people trying to get ahead in the workplace.

Accepted Answer

A) True 
 B)False

Question 19

The all-channels information flow structure is difficult to maintain because it conflicts with knowledge management.

Accepted Answer

A) True 
 B)False

Question 20

Which of these tactics tend to generate resistance or at best compliance from people?

Accepted Answer

A) Exchange 
B) Assertiveness 
C) Coalition formation 
D) Ingratiation 
E) only 'B' and 'C' 
A) Exchange 
B) Assertiveness 
C) Coalition formation 
D) Ingratiation 
E) only 'B' and 'C'

________ might be called vocal authority because it involves actively applying legitimate and coercive power to influence others.

Machiavellian values help employees to recognize and avoid using political tactics in organizational settings.

Which of the following is the LEAST forceful influence tactic?

Power does not exist until the power holder actually applies power to influence someone else.

Negotiation is an integral part of which influence activity?

In any relationship, both parties have some degree of power over the other.

A new employee in the finance department prominently displays diplomas and past awards indicating his financial expertise.What contingency of power is this person trying to increase?

Many job applicants falsify information on their resume.This is an example of which influence tactic?

Which of the following would potentially increase someone's power through non-substitutability?

By going on strike at a critical time in the company's business cycle, unions are mainly applying which contingency of power?

Because impression management is inherently unethical, it is discouraged by career professionals.

Introducing clear rules for resource allocation is one way to:

Upward appeal is not considered a type of influence tactic.

Which of the following statements about power is FALSE?

As our society moves from an industrial to a knowledge-based economy, employees are gaining

Impression management is a common strategy for people trying to get ahead in the workplace.

The all-channels information flow structure is difficult to maintain because it conflicts with knowledge management.

Which of these tactics tend to generate resistance or at best compliance from people?

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perception and Learning in Organizations

Workplace Emotions, Attitudes and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 10: Power and Influence in the Workplace

________ might be called vocal authority because it involves actively applying legitimate and coercive power to influence others.

Machiavellian values help employees to recognize and avoid using political tactics in organizational settings.

Which of the following is the LEAST forceful influence tactic?

Power does not exist until the power holder actually applies power to influence someone else.

Negotiation is an integral part of which influence activity?

In any relationship, both parties have some degree of power over the other.

A new employee in the finance department prominently displays diplomas and past awards indicating his financial expertise.What contingency of power is this person trying to increase?

Many job applicants falsify information on their resume.This is an example of which influence tactic?

Which of the following would potentially increase someone's power through non-substitutability?

By going on strike at a critical time in the company's business cycle, unions are mainly applying which contingency of power?

Because impression management is inherently unethical, it is discouraged by career professionals.

Introducing clear rules for resource allocation is one way to:

Upward appeal is not considered a type of influence tactic.

Which of the following statements about power is FALSE?

As our society moves from an industrial to a knowledge-based economy, employees are gaining

Impression management is a common strategy for people trying to get ahead in the workplace.

The all-channels information flow structure is difficult to maintain because it conflicts with knowledge management.

Which of these tactics tend to generate resistance or at best compliance from people?

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perception and Learning in Organizations

Workplace Emotions, Attitudes and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters