Question 1

Describe the four major approaches to developing employees and which approach is responsible for most development?

Accepted Answer

Formal education programs include off-si

Question 2

Research shows that assessment center ratings are related to all except _________

Accepted Answer

A) managerial experience. 
B) salary level. 
C) job performance. 
D) career advancement. 
A) managerial experience. 
B) salary level. 
C) job performance. 
D) career advancement.

Question 3

A recent survey found that the least frequently used development practice is _______

Accepted Answer

A) formal coaching. 
B) job assignments. 
C) formal internal mentoring. 
D) development planning. 
A) formal coaching. 
B) job assignments. 
C) formal internal mentoring. 
D) development planning.

Question 4

360-degree feedback is a special case of the upward feedback process that involves employee evaluation by peers,customers,their boss,and themselves.

Accepted Answer

A) True 
 B)False

Question 5

The most important topics in executive education programs are leadership,entrepreneurship and e-business.

Accepted Answer

A) True 
 B)False

Question 6

The primary reason assessment centers are useful for development purposes is participants receive feedback on their strengths and weaknesses.

Accepted Answer

A) True 
 B)False

Question 7

Negative outcomes of job rotation include all except __________

Accepted Answer

A) higher costs than other development methods. 
B) a short-term perspective of problems and solutions. 
C) motivation may suffer due to insufficient time in one position to receive a challenging assignment. 
D) reduced productivity in the rotating employee's home department. 
A) higher costs than other development methods. 
B) a short-term perspective of problems and solutions. 
C) motivation may suffer due to insufficient time in one position to receive a challenging assignment. 
D) reduced productivity in the rotating employee's home department.

Question 8

What does research show regarding coaching relationships and what characteristics are associated with the best coaches?

Accepted Answer

Research has provided some insight into

Question 9

In training,use of work experiences is low.

Accepted Answer

A) True 
 B)False

Question 10

The best formal mentoring programs

Accepted Answer

A) carefully assign a mentor to a protégé without clouding the issue by seeking participant input. 
B) randomly assign mentors to protégés. 
C) provide little structure to get in the way of natural mentoring processes. 
D) have clearly articulated purpose and roles. 
A) carefully assign a mentor to a protégé without clouding the issue by seeking participant input. 
B) randomly assign mentors to protégés. 
C) provide little structure to get in the way of natural mentoring processes. 
D) have clearly articulated purpose and roles.

Question 11

Most employee development occurs through job experiences.

Accepted Answer

A) True 
 B)False

Question 12

____________ is an experienced,productive senior employee who helps develop a less experienced employee.

Accepted Answer

A) A mentor 
B) A coach 
C) A trainer 
D) A protégé 
A) A mentor 
B) A coach 
C) A trainer 
D) A protégé

Question 13

Positive outcomes of job rotation include all except _______

Accepted Answer

A) improves problem-solving and decision-making skills. 
B) an increased understanding of different company functions. 
C) greater salary growth and promotion rates. 
D) higher productivity in the department gaining the rotating employee. 
A) improves problem-solving and decision-making skills. 
B) an increased understanding of different company functions. 
C) greater salary growth and promotion rates. 
D) higher productivity in the department gaining the rotating employee.

Question 14

Which of the following is not a component of the Myers-Briggs Type Indicator?

Accepted Answer

A) Introversion versus extroversion 
B) Sensing versus intuition 
C) Thinking versus feeling 
D) Fight versus flight 
A) Introversion versus extroversion 
B) Sensing versus intuition 
C) Thinking versus feeling 
D) Fight versus flight

Question 15

All of the following except _________ are potential limitations of 360-degree feedback.

Accepted Answer

A) the time demands placed on managers 
B) managers seek to identify and punish raters providing negative information 
C) ratings from different sources must be obtained 
D) a facilitator is needed to interpret results 
A) the time demands placed on managers 
B) managers seek to identify and punish raters providing negative information 
C) ratings from different sources must be obtained 
D) a facilitator is needed to interpret results

Question 16

An in-basket exercise in an assessment center

Accepted Answer

A) is a self-assessment tool to identify occupational and job interests. 
B) is a simulation of the administrative tasks of a manager. 
C) measures interpersonal and personal skills. 
D) requires participants to work together to solve a problem within a certain time limit. 
A) is a self-assessment tool to identify occupational and job interests. 
B) is a simulation of the administrative tasks of a manager. 
C) measures interpersonal and personal skills. 
D) requires participants to work together to solve a problem within a certain time limit.

Question 17

A major assumption of using job experiences for development is that

Accepted Answer

A) development occurs best when job demands involve obstacles and creating change. 
B) development depends on having a supportive boss and coach. 
C) development occurs best when employees experience high levels of stress in their jobs. 
D) development occurs when there is a mismatch between the employees' skills and the skills required for the job. 
A) development occurs best when job demands involve obstacles and creating change. 
B) development depends on having a supportive boss and coach. 
C) development occurs best when employees experience high levels of stress in their jobs. 
D) development occurs when there is a mismatch between the employees' skills and the skills required for the job.

Question 18

Career support includes serving as a friend and a role model,providing positive regard and acceptance,and providing an outlet for the protégé to talk about anxieties and fears.

Accepted Answer

A) True 
 B)False

Question 19

___________ is not an approach used to develop employees.

Accepted Answer

A) Formal education 
B) Assessment 
C) Job experiences 
D) Action learning 
A) Formal education 
B) Assessment 
C) Job experiences 
D) Action learning

Question 20

Coaching,protection,sponsorship and providing challenging assignments,exposure and visibility are aspects of

Accepted Answer

A) career support 
B) planning process 
C) lateral moves 
D) psychosocial support 
A) career support 
B) planning process 
C) lateral moves 
D) psychosocial support

Describe the four major approaches to developing employees and which approach is responsible for most development?

Research shows that assessment center ratings are related to all except _________

A recent survey found that the least frequently used development practice is _______

360-degree feedback is a special case of the upward feedback process that involves employee evaluation by peers,customers,their boss,and themselves.

The most important topics in executive education programs are leadership,entrepreneurship and e-business.

The primary reason assessment centers are useful for development purposes is participants receive feedback on their strengths and weaknesses.

Negative outcomes of job rotation include all except __________

What does research show regarding coaching relationships and what characteristics are associated with the best coaches?

In training,use of work experiences is low.

The best formal mentoring programs

Most employee development occurs through job experiences.

____________ is an experienced,productive senior employee who helps develop a less experienced employee.

Positive outcomes of job rotation include all except _______

Which of the following is not a component of the Myers-Briggs Type Indicator?

All of the following except _________ are potential limitations of 360-degree feedback.

An in-basket exercise in an assessment center

A major assumption of using job experiences for development is that

Career support includes serving as a friend and a role model,providing positive regard and acceptance,and providing an outlet for the protégé to talk about anxieties and fears.

___________ is not an approach used to develop employees.

Coaching,protection,sponsorship and providing challenging assignments,exposure and visibility are aspects of

Introduction to Employee Training and Development

Strategic Training

Needs Assessment

Learning:Theories and Program Design

Transfer of Training

Training Evaluation

Traditional Training Methods

E-Learning and Use of Technology in Training

Special Issues in Training and Employee Development

Careers and Career Management

Special Challenges in Career Management

The Future of Training and Development

Filters

Exam 9: Employee Development

Describe the four major approaches to developing employees and which approach is responsible for most development?

Research shows that assessment center ratings are related to all except _________

A recent survey found that the least frequently used development practice is _______

360-degree feedback is a special case of the upward feedback process that involves employee evaluation by peers,customers,their boss,and themselves.

The most important topics in executive education programs are leadership,entrepreneurship and e-business.

The primary reason assessment centers are useful for development purposes is participants receive feedback on their strengths and weaknesses.

Negative outcomes of job rotation include all except __________

What does research show regarding coaching relationships and what characteristics are associated with the best coaches?

In training,use of work experiences is low.

The best formal mentoring programs

Most employee development occurs through job experiences.

____________ is an experienced,productive senior employee who helps develop a less experienced employee.

Positive outcomes of job rotation include all except _______

Which of the following is not a component of the Myers-Briggs Type Indicator?

All of the following except _________ are potential limitations of 360-degree feedback.

An in-basket exercise in an assessment center

A major assumption of using job experiences for development is that

Career support includes serving as a friend and a role model,providing positive regard and acceptance,and providing an outlet for the protégé to talk about anxieties and fears.

___________ is not an approach used to develop employees.

Coaching,protection,sponsorship and providing challenging assignments,exposure and visibility are aspects of

Introduction to Employee Training and Development

Strategic Training

Needs Assessment

Learning:Theories and Program Design

Transfer of Training

Training Evaluation

Traditional Training Methods

E-Learning and Use of Technology in Training

Special Issues in Training and Employee Development

Careers and Career Management

Special Challenges in Career Management

The Future of Training and Development

Filters