Exam 4: Global Management: Managing Across Borders
Exam 1: The Exceptional Manager: What You Do,how You Do It147 Questions
Exam 2: Management Theory: Essential Background for the Successful Manager136 Questions
Exam 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing129 Questions
Exam 4: Global Management: Managing Across Borders148 Questions
Exam 5: Planning: The Foundation of Successful Management127 Questions
Exam 6: Strategic Management: How Exceptional Managers Realize a Grand Design133 Questions
Exam 7: Individual and Group Decision Making: How Managers Make Things Happen130 Questions
Exam 8: Organizational Culture,Structure,and Design: Building Blocks of the Organization129 Questions
Exam 9: Human Resource Management: Getting the Right People for Managerial Success168 Questions
Exam 10: Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager156 Questions
Exam 11: Managing Individual Differences and Behavior: Supervising People As People178 Questions
Exam 12: Motivating Employees: Achieving Superior Performance in the Workplace158 Questions
Exam 13: Groups and Teams: Increasing Cooperation,reducing Conflict167 Questions
Exam 14: Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader153 Questions
Exam 15: Interpersonal and Organizational Communication: Mastering the Exchange of Information160 Questions
Exam 16: Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness160 Questions
Select questions type
Sally has seen such great interest in her scented candles that she has decided to start her own small business selling them.One benefit that Sally's company can achieve with the Internet and the World Wide Web is that her organization can operate globally,helping her get started more easily because she can put products on a website and sell worldwide,with the advantages of distribution and scope that large companies have.
(True/False)
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People of different cultures have different ideas about what is acceptable interpersonal space and can carry a sexual connotation,such as men holding hands may raise eyebrows in the Middle East.
(True/False)
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Shoes International is a global nonprofit organization that works with schools and various companies to donate shoes to children in poverty throughout the world.Shoes International is an example of a ____.
(Multiple Choice)
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George,a regional manager for a global corporation,is meeting with several upset managers from the Rome plant about Steve,the Rome facility manager originally from Florida.Phillipe,the assistant manager,tells George "We all feel that Steve only sees things his way and very seldom considers our perspective on things." Steve's management style can be described as ____.
(Multiple Choice)
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The Johnson family in Ohio approached Top Builders,an American construction company specializing in new homes,to build their new home.To complete its jobs,Top Builders likes to support small,locally owned American companies that specialize in high-quality products.The use by Top Builders of suppliers outside its company to provide goods and services is known as global outsourcing.
(True/False)
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Philippe is from the Mediterranean coast of Greece and Sasha is from Iran.In their grocery store,this married couple is used to focusing on one task at a time rather than multitasking.This focused work habit by Philippe and Sasha is based on polychronic time.
(True/False)
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Anthony,who owns a broom and mop factory in New Mexico,has decided to use global outsourcing,and he is considering utilizing maquiladoras.Describe global outsourcing and maquiladoras and the positive and negative reasons for using both.
(Essay)
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Susan,a teacher,is interested in helping children in other countries learn how to read.She has formed an international nonprofit organization that travels to several nations in Africa to donate books and work in schools as tutors.Susan's organization is an example of a multinational corporation.
(True/False)
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A negative effect of global economic interdependency is the movement,or outsourcing,of formerly well-paying jobs overseas as companies seek cheaper labor costs.
(True/False)
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While traveling in France,Jim and his wife,both Americans,were concerned about how much they can afford to spend in Europe because sometimes the U.S.dollar will buy more goods and sometimes it will buy less,based on changing economic conditions.This change in the values of currencies and how they fluctuate in relation to each other is known as the ____ rate.
(Multiple Choice)
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Discuss the purpose of each of these organizations: the World Trade Organization,World Bank,and International Monetary Fund.
(Essay)
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Greg,a manager at the Rome,Italy,store for an American-owned cell phone company,understands the differences and similarities between American and the Italian customers,customs,culture,and practices.As a result,Greg is very skilled at utilizing either the American or Italian technique that helps him market his products and services to customers in Rome.Greg is an example of a geocentric manager.
(True/False)
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Certain industries,like telecommunications and financial services,are especially suited for being midsize and local,so these companies are not trying to become bigger or merge with other big companies.
(True/False)
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Maria,the vice president of sales for an international organization,believes that employees in her foreign offices understand best how to handle the personnel and practices in their offices.So when the corporate HR manager approached Maria about scolding Robert,the Paris,manager,for not doings things according to corporate policy,Maria backed Robert and said,"I believe that the home office should leave Robert alone because he best understands the local culture." Maria is an example of a(n)___ manager.
(Multiple Choice)
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Define the concept of global economy.Explain the three historic global changes discussed by Rosabeth Moss Kantor of the Harvard Business School.
(Essay)
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During global culture training for a group of employees who are being transferred to Egypt,Sam,the HR training manager,remarked that "in the Arab world,men have long handshakes and they hold hands and kiss cheeks,which is meant to express ____."
(Multiple Choice)
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According to Rosabeth Moss Kantor of the Harvard Business School,the events that set up conditions for the global economy in the 1980s were when the ____.
(Multiple Choice)
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