Exam 13: Groups and Teams: Increasing Cooperation,reducing Conflict

Sharon told her team that she is moving forward with a change to the bonus structure,despite vocal objections from several team members.Sharon is using the ______ conflict-handling style.

Which of the following is not characteristic of workgroups with excessive conflict?

Tension was apparent as the management team discussed changes to promotion requirements.But then Chris made a joke about Jake's white-knuckled grip on his pen,and the laughter seemed to lighten the mood.Chris was acting in a ______ role.

A work team may be self-managed,cross-functional,or virtual;however it cannot be all of these at the same time.

The best way to manage virtual teams is to focus on what's accomplished,not whether an employee is working from her patio or at 10 p.m.

Depak's team was not making much progress on defining a new production process.Nicole was being very uncooperative.She did not agree with Depak's direction,and had not completed her tasks.This team is in what stage of group development?

Which of the following is the best way to manage virtual teams?

Which of the following is true of informal groups?

Groups that make it through storming generally do so because _____.

Which of the following is most likely to be considered an action team that requires people with specialized training and a high degree of coordination?

List the three traits employees like about their most admired bosses?

The principal casualty of groupthink is the reduction in alternative ideas.

A group is a small group of people with complementary skills who are committed to a common purpose and performance goals.

Competition is a not a form of conflict.

Which of the following is a manifestation of excessive conflict in the workplace?

More than 75% of the top 1,000 U.S.companies use some form of self-managed work teams.

Informal groups can be highly productive,but not more so than formal groups.

Genji sat through the meeting feeling convinced her team was misinterpreting recent marketing research,but she didn't say anything.The team leader,Peter,was her close friend,and she didn't want to disrupt the team since Peter perceived himself as very knowledgeable.Genji's team appears to be experiencing _____.

Self-managed teams are groups of workers who have been given ______ for their task domains.

When issues causing conflict are trivial,or when emotions are high and cooling off would be helpful,which conflict-handling style is preferable?