Exam 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Political-legal forces are changes in the way politics shape laws and laws shape the opportunities for and threats to an organization.

A code of ethics is an insurance document specifying upper management's ethical policy and procedures regarding health care with the Affordable Care Act.

Human resource professionals indicate that when their organizations offer ethics training using a case approach to present employees with ethical dilemmas by clarifying expectations,this kind of training may reduce unethical behavior.

Ethical behavior is behavior that is accepted as "right" as opposed to "accepted" according to the standards of what is right or wrong.

Don was recently promoted,and his salary increase includes retirement investment options,so he has decided to get involved with an ESOP.This means Don ____.

Technological forces,such as air-conditioning,are new developments in methods for transforming resources into goods or services.

Summarize external stakeholders.Describe three external stakeholders.

Don,the owner of a fishing business,attended an entrepreneurship workshop that discussed the triple bottom line,which measures an organization's ____ performance.

Typically,labor unions tend to represent salaried workers,and professional associations tend to represent hourly workers.

When making a decision to purchase a new SUV for their growing family,George and Susan are like most Americans: they are more likely to buy products from companies that will save them money than from organizations that are known to be socially responsible.

Companies screen out dishonest,irresponsible workers after they are hired by checking employees' résumé and references.

Marie and Marti are partners who solely own M and M Florist.As owners,they can ____.

With a sole proprietorship,the board of directors is a vital part of major company decisions.

The task environment of Top-Notch Sewing consists of a total of two groups,customers and stockholders,which give the employees and management of Top-Notch its daily jobs.

Paul,the vice president of marketing of an international sales organization,is considering adding an office in a new country.He is looking at the current economic,political,legal,and technological global forces in that country that can affect the success of the expansion into the new area.These forces that Paul is studying are international forces.

A formal written set of ethical standards guiding an organization's actions is a(n)____.

The relatively permanent and deeply held underlying beliefs and attitudes that help determine a person's behavior are known as ____.

Despite recent pressure from stockholders to increase profits,a global petroleum organization has maintained a practice of consistently acting ethically by being a good global corporate citizen,taking host-country and global standards into consideration when making decisions,and obeying the law of host countries as well as international law.This is an example of a company acting socially responsible.B.Carroll,corporate social responsibility rests at the top of a pyramid of a corporation's obligations,right up there with economic,legal,and ethical obligations.Carroll suggests the responsibilities of an organization in the global economy should take the following priorities,with profit being the most fundamental (base of the pyramid)and corporate citizenship at the top: (1)Be a good global corporate citizen,as defined by the host country's expectations; (2)be ethical in its practices,taking host-country and global standards into consideration; (3)obey the law of host countries as well as international law;and (4)make a profit consistent with expectations for international business.

Compare the four levels of Carroll's global corporate social responsibility pyramid.Give an example of what is desired,expected,or required at each level by global stakeholders or global capitalism at each level.B.Carroll,corporate social responsibility rests at the top of a pyramid of a corporation's obligations,right up there with economic,legal,and ethical obligations.That is,while some people might hold that a company's first duty is to make a profit,Carroll suggests the responsibilities of an organization in the global economy should take the following priorities: 1.Be a good global corporate citizen,as defined by the host country's expectations.(Top of pyramid,philanthropic responsibility)

Managers can usually ignore the mass media without adverse effect.