Question 1

Which of the following statements about interpersonal skills is TRUE?

Accepted Answer

A) Interpersonal skills are most important for top-level managers. 
B) Interpersonal skills are most important for middle-level managers. 
C) Interpersonal skills are most important for first-line managers. 
D) Interpersonal skills are used by technical personnel, not managers. 
E) Interpersonal skills are important at all organizational levels. 
A) Interpersonal skills are most important for top-level managers. 
B) Interpersonal skills are most important for middle-level managers. 
C) Interpersonal skills are most important for first-line managers. 
D) Interpersonal skills are used by technical personnel, not managers. 
E) Interpersonal skills are important at all organizational levels. E

Question 2

The head of HR meet with a candidate to offer a position and finalize salary details.What managerial role was she fulfilling?

Accepted Answer

A) Negotiator 
B) Figurehead 
C) Leader 
D) Entrepreneur 
E) Spokesperson 
A) Negotiator 
B) Figurehead 
C) Leader 
D) Entrepreneur 
E) Spokesperson A

Question 3

How is technology affecting management today?

Accepted Answer

Technology is profoundly affecting management today in several ways, reshaping how organizations operate, compete, and deliver value to their customers. Here are some key aspects of how technology is influencing management:

1. **Data-Driven Decision Making**: With the advent of big data analytics, managers have access to vast amounts of information that can inform their decisions. This data can reveal customer patterns, market trends, and operational inefficiencies, allowing for more evidence-based decision-making.

2. **Automation and Productivity**: Automation technologies, including artificial intelligence (AI) and robotics, are changing the nature of work. They are taking over repetitive tasks, which can lead to increased productivity and efficiency. Managers need to understand how to integrate these technologies into their operations and manage the transition for their workforce.

3. **Remote Work and Collaboration**: Technology has enabled remote work on an unprecedented scale. Management now involves coordinating a distributed workforce, which requires new tools and strategies for communication and collaboration, such as video conferencing, project management software, and real-time document sharing.

4. **Cybersecurity and Risk Management**: As businesses become more reliant on technology, the risks associated with cyber threats increase. Managers must understand these risks and implement strategies to protect their organization's data and infrastructure.

5. **Innovation and Agility**: Technology is driving rapid change in markets and industries, requiring organizations to be more innovative and agile. Managers must foster a culture that embraces change, encourages experimentation, and can pivot quickly in response to new technological opportunities or threats.

6. **Talent Management**: The need for digital skills has never been higher, and managers must work to attract, develop, and retain talent with the necessary technical expertise. This includes not only hiring for specific skills but also investing in ongoing training and development.

7. **Customer Experience**: Technology enables organizations to enhance the customer experience through personalized services, seamless multi-channel interactions, and proactive customer support. Managers must leverage technology to better understand and meet customer needs.

8. **Sustainability and Social Responsibility**: Technology can help managers make their operations more sustainable, through better resource management and reduced waste. It also allows for greater transparency and accountability in meeting social responsibility goals.

9. **Globalization**: Technology has made it easier for companies to operate on a global scale. Managers must navigate different cultural, legal, and economic environments, and technology can provide the tools to manage these complexities.

10. **Organizational Structure and Culture**: Technology is leading to flatter and more flexible organizational structures. Managers must adapt to a culture that values collaboration, openness, and rapid information flow, which is facilitated by technological tools.

In summary, technology is not just changing the tools managers use but is also transforming the very nature of management. It requires a new set of skills, a forward-thinking mindset, and an openness to continual learning and adaptation. Managers who can effectively leverage technology to improve operations, drive innovation, and lead their teams will be well-positioned for success in the modern business environment.

Question 4

____________________ managers deal primarily with activities such as accounting,cash management,and investments.

Accepted Answer

The answer of ____________________ managers deal primarily with activities such...

Question 5

Which of the following is NOT an example of a physical resource needed to operate the company that produces Kenny's Cajun Popcorn,a "low-calorie snack with a high-voltage flavor"?

Accepted Answer

A) An industrial-size popcorn popper 
B) Cajun spices needed for flavoring popcorn 
C) The help of family members who serve as taste-testers 
D) Popcorn 
E) An inventory of cans of Kenny's Cajun Popcorn that is ready to be marketed 
A) An industrial-size popcorn popper 
B) Cajun spices needed for flavoring popcorn 
C) The help of family members who serve as taste-testers 
D) Popcorn 
E) An inventory of cans of Kenny's Cajun Popcorn that is ready to be marketed

Question 6

Editors at publishing companies monitor content for quality and accuracy.They are engaged in

Accepted Answer

A) planning. 
B) controlling. 
C) leading. 
D) organizing. 
E) discriminating. 
A) planning. 
B) controlling. 
C) leading. 
D) organizing. 
E) discriminating.

Question 7

A cross country running team is an example of an organization.

Accepted Answer

A) True 
 B)False

Question 8

Match the following.You may use a response once,more than once,or not at all.

Accepted Answer

The answer of Match the following.You may use a response...

Question 9

If American Airlines were to eliminate drinks on its flights,outlining and following such a strategy would be the responsibility of the organizing function of management.

Accepted Answer

A) True 
 B)False

Question 10

Describe and illustrate the connection between management role sand management skills.

Accepted Answer

Management roles and management skills a

Question 11

Decisions such as General Electric's decision to sell its small-appliance division would be made at the ____________________ level of management.

Accepted Answer

The answer of Decisions such as General Electric's decision to...

Question 12

____ means making the right decisions and then successfully implementing them.

Accepted Answer

A) Efficiency 
B) Effectiveness 
C) Pervasiveness 
D) Controlling 
E) Leading 
A) Efficiency 
B) Effectiveness 
C) Pervasiveness 
D) Controlling 
E) Leading

Question 13

An organization is a group of people working together in a structured and coordinated fashion to achieve a set of goals.

Accepted Answer

A) True 
 B)False

Question 14

The definition of management considers

Accepted Answer

A) goals. 
B) effectiveness. 
C) resources. 
D) efficiency. 
E) All of these choices 
A) goals. 
B) effectiveness. 
C) resources. 
D) efficiency. 
E) All of these choices

Question 15

Overseeing timely delivery of your daily newspaper would be the responsibility of managers in the newspaper's operations function.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following roles is categorized as interpersonal?

Accepted Answer

A) Entrepreneur 
B) Figurehead 
C) Monitor 
D) Disseminator 
E) All of these choices 
A) Entrepreneur 
B) Figurehead 
C) Monitor 
D) Disseminator 
E) All of these choices

Question 17

According to the science of management,management tasks should be approached in all of the following ways EXCEPT

Accepted Answer

A) rational. 
B) logical. 
C) objective. 
D) systematic. 
E) intuitive. 
A) rational. 
B) logical. 
C) objective. 
D) systematic. 
E) intuitive.

Question 18

Management is practiced in

Accepted Answer

A) Indiana Heart Hospital. 
B) the Catholic Church. 
C) the International Olympic Committee. 
D) McDonald's. 
E) All of these choices 
A) Indiana Heart Hospital. 
B) the Catholic Church. 
C) the International Olympic Committee. 
D) McDonald's. 
E) All of these choices

Question 19

Siemens makes wind turbines.Carol is the executive responsible for maintaining good relations with environmental groups.She is filling the ____ role.

Accepted Answer

A) figurehead 
B) leader 
C) liaison 
D) negotiator 
E) entrepreneur 
A) figurehead 
B) leader 
C) liaison 
D) negotiator 
E) entrepreneur

Question 20

The purpose of planning and decision making is to

Accepted Answer

A) enhance the company's image. 
B) monitor organizational progress. 
C) structure the organization for effective goal attainment. 
D) get the members of the organization to work together. 
E) serve as a guide for future activities. 
A) enhance the company's image. 
B) monitor organizational progress. 
C) structure the organization for effective goal attainment. 
D) get the members of the organization to work together. 
E) serve as a guide for future activities.

Exam 1: Managing and the Managers Job

Which of the following statements about interpersonal skills is TRUE?

The head of HR meet with a candidate to offer a position and finalize salary details.What managerial role was she fulfilling?

How is technology affecting management today?

____________________ managers deal primarily with activities such as accounting,cash management,and investments.

Which of the following is NOT an example of a physical resource needed to operate the company that produces Kenny's Cajun Popcorn,a "low-calorie snack with a high-voltage flavor"?

Editors at publishing companies monitor content for quality and accuracy.They are engaged in

A cross country running team is an example of an organization.

Match the following.You may use a response once,more than once,or not at all.

If American Airlines were to eliminate drinks on its flights,outlining and following such a strategy would be the responsibility of the organizing function of management.

Describe and illustrate the connection between management role sand management skills.

Decisions such as General Electric's decision to sell its small-appliance division would be made at the ____________________ level of management.

____ means making the right decisions and then successfully implementing them.

An organization is a group of people working together in a structured and coordinated fashion to achieve a set of goals.

The definition of management considers

Overseeing timely delivery of your daily newspaper would be the responsibility of managers in the newspaper's operations function.

Which of the following roles is categorized as interpersonal?

According to the science of management,management tasks should be approached in all of the following ways EXCEPT

Management is practiced in

Siemens makes wind turbines.Carol is the executive responsible for maintaining good relations with environmental groups.She is filling the ____ role.

The purpose of planning and decision making is to

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

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