Question 1

Washing dishes,waiting tables,and maintenance are examples of ____________________ skills.

Accepted Answer

The answer of Washing dishes,waiting tables,and maintenance are examples of...

Question 2

Nicole is learning to fly an Army helicopter.She is drawing mainly on her ____ skills.

Accepted Answer

A) technical 
B) conceptual 
C) human 
D) organizational 
E) operational 
A) technical 
B) conceptual 
C) human 
D) organizational 
E) operational

Question 3

Pragna is in charge of a call center.She is always at her desk and ready to start work at 8:00 a.m.,and she never leaves before 5:00 p.m.The people who work for her have noticed this pattern,and they model their attendance behavior after her.Pragna's actions are part of the monitor role as defined by Mintzberg.

Accepted Answer

A) True 
 B)False

Question 4

The management skills required for success in the not-for-profit sector are essentially the same as the for-profit sector.

Accepted Answer

A) True 
 B)False

Question 5

Managers who select a course of action from among a set of rational alternatives are involved in organizing.

Accepted Answer

A) True 
 B)False

Question 6

When a manager reaches agreement with a union on the terms for a new labor contract,the manager has been serving primarily in the spokesperson role.

Accepted Answer

A) True 
 B)False

Question 7

Managers who are able to see the overall relationships among their organization,its competitors,its suppliers,and the economy are said to have good diagnostic skills.

Accepted Answer

A) True 
 B)False

Question 8

Managers use all of the following types of resources to achieve organizational goals EXCEPT

Accepted Answer

A) international. 
B) physical. 
C) human. 
D) financial. 
E) information. 
A) international. 
B) physical. 
C) human. 
D) financial. 
E) information.

Question 9

The gecko in the Geico commercials is playing the ____ role.

Accepted Answer

A) disseminator 
B) entrepreneur 
C) liaison 
D) spokesperson 
E) figurehead 
A) disseminator 
B) entrepreneur 
C) liaison 
D) spokesperson 
E) figurehead

Question 10

Middle managers spend most of their time

Accepted Answer

A) on the telephone. 
B) in meetings. 
C) implementing plans of top managers. 
D) managing inventory. 
E) supervising production employees. 
A) on the telephone. 
B) in meetings. 
C) implementing plans of top managers. 
D) managing inventory. 
E) supervising production employees.

Question 11

Bill Bowman works in the labor relations department.One of his primary functions is to reach agreement with the labor union regarding the new labor contract.Mintzberg would put this activity in which role category?

Accepted Answer

A) Decisional 
B) Operations 
C) Interpersonal 
D) Communications 
E) Informational 
A) Decisional 
B) Operations 
C) Interpersonal 
D) Communications 
E) Informational

Question 12

Which skills are most important for first-line managers?

Accepted Answer

A) Human 
B) Conceptual 
C) Technical 
D) Functional 
E) Operational 
A) Human 
B) Conceptual 
C) Technical 
D) Functional 
E) Operational

Question 13

A college degree has become almost a requirement for career advancement in business,and virtually all CEOs in the United States have a college degree.

Accepted Answer

A) True 
 B)False

Question 14

Roberta has just hired two new employees to work in the quality control lab.She is now training them for their jobs.What managerial role is she playing here?

Accepted Answer

A) Developer 
B) Entrepreneur 
C) Planner 
D) Leader 
E) Monitor 
A) Developer 
B) Entrepreneur 
C) Planner 
D) Leader 
E) Monitor

Question 15

Bob Lisbonne developed and launched Pixazza,a platform to link web pictures with where to buy the items the person was wearing in the photo.What role was he fulfilling?

Accepted Answer

A) Leader 
B) Entrepreneur 
C) Liaison 
D) Resource allocator 
E) Figurehead 
A) Leader 
B) Entrepreneur 
C) Liaison 
D) Resource allocator 
E) Figurehead

Question 16

When a manager encourages employees to improve productivity,she is engaged in the ____________________ role.

Accepted Answer

The answer of When a manager encourages employees to improve...

Question 17

Jeff works remotely on Fridays.He schedules conference calls on those days because he does not need to see others at work.He uses ____ skills.

Accepted Answer

A) operational 
B) knowledge 
C) conceptual 
D) technical 
E) time-management 
A) operational 
B) knowledge 
C) conceptual 
D) technical 
E) time-management

Question 18

Ramon is a public relations manager.He manages the image of the company by responding to interview requests and promoting the good work the company and employees do.His most important skills are his ____ skills.

Accepted Answer

A) communication 
B) decision-making 
C) conceptual 
D) technical 
E) interpersonal 
A) communication 
B) decision-making 
C) conceptual 
D) technical 
E) interpersonal

Question 19

Corporate attorneys are part of the corporate headquarters.Their area of management is part of

Accepted Answer

A) marketing. 
B) finance. 
C) operations. 
D) human resources. 
E) other kinds of management. 
A) marketing. 
B) finance. 
C) operations. 
D) human resources. 
E) other kinds of management.

Question 20

Which of the following statements BEST reflects the relationship between management and leadership?

Accepted Answer

A) Leadership is only one part of management. 
B) Management is only one part of leadership. 
C) Management and leadership are the same thing. 
D) Leadership and management are unrelated concepts. 
E) Both leadership and management are part of controlling. 
A) Leadership is only one part of management. 
B) Management is only one part of leadership. 
C) Management and leadership are the same thing. 
D) Leadership and management are unrelated concepts. 
E) Both leadership and management are part of controlling.

Exam 1: Managing and the Managers Job

Washing dishes,waiting tables,and maintenance are examples of ____________________ skills.

Nicole is learning to fly an Army helicopter.She is drawing mainly on her ____ skills.

The management skills required for success in the not-for-profit sector are essentially the same as the for-profit sector.

Managers who select a course of action from among a set of rational alternatives are involved in organizing.

When a manager reaches agreement with a union on the terms for a new labor contract,the manager has been serving primarily in the spokesperson role.

Managers who are able to see the overall relationships among their organization,its competitors,its suppliers,and the economy are said to have good diagnostic skills.

Managers use all of the following types of resources to achieve organizational goals EXCEPT

The gecko in the Geico commercials is playing the ____ role.

Middle managers spend most of their time

Bill Bowman works in the labor relations department.One of his primary functions is to reach agreement with the labor union regarding the new labor contract.Mintzberg would put this activity in which role category?

Which skills are most important for first-line managers?

A college degree has become almost a requirement for career advancement in business,and virtually all CEOs in the United States have a college degree.

Roberta has just hired two new employees to work in the quality control lab.She is now training them for their jobs.What managerial role is she playing here?

Bob Lisbonne developed and launched Pixazza,a platform to link web pictures with where to buy the items the person was wearing in the photo.What role was he fulfilling?

When a manager encourages employees to improve productivity,she is engaged in the ____________________ role.

Jeff works remotely on Fridays.He schedules conference calls on those days because he does not need to see others at work.He uses ____ skills.

Ramon is a public relations manager.He manages the image of the company by responding to interview requests and promoting the good work the company and employees do.His most important skills are his ____ skills.

Corporate attorneys are part of the corporate headquarters.Their area of management is part of

Which of the following statements BEST reflects the relationship between management and leadership?

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

Filters