Exam 7: Basic Elements of Planning and Decision Making

____ plans are the broad plans developed by top managers and the board of directors to guide the general direction of the organization.

ETS runs a math,science,and technology competition each year for high schoolers.ETS uses a ____ if plagiarism is suspected.It specifies ETS's general response to the situation.

____ planning is the process by which managers identify alternative courses of action that the organization might follow if various conditions arise.

____ plans are the organizational plans that are broadest in focus and have the longest time frame.

The 5.8 earthquake centered in Virginia surprised people in the East.The plan to clean up damage caused by the quake was a(n)____ plan.

Black Entertainment Television's target audience is male 18 to 34 years old,because advertisers spend more money on younger consumers.High ratings with those viewers is a(n)____.

Plans that have an intermediate time horizon and are concerned with getting things done are called ____ plans.

The ____ of the National Park Service is "To promote and regulate the use of the national parks which purpose is to conserve the scenery and the national and historic objects and the wildlife therein and to provide for the enjoyment of the same in such a manner and by such means as will leave them unimpaired for the enjoyment of future generations."

Goals,such as employee satisfaction and development,are easy to quantify.

Which of the following circumstances would most likely result in the use of a planning task force to help develop plans?

____________________ goals focus on how to operationalize actions necessary to achieve the strategic goals.

Canine Companions for Independence trains service dogs.Every two months a new batch of eighteen month old dogs arrives at regional headquarters from the puppy raiser volunteers.The dogs begin six months of advanced training before they are placed with a person.Training the dogs requires ____ as the dogs practice the commands.

When we identify strategic,tactical,and operational goals,we are classifying them by

An objective is a(n)____.

Starbucks' store managers decide how to customize the snacks to the local market.They make the ____ plan.

Which of the following is NOT a necessary task while engaged in contingency planning?

Programs and projects are short-range plans.

The human resource administrator was following a policy when he offered a candidate a job and started the negotiation process.

____________________ and reaction plans are two types of short-range plans.

Which of the following is the BEST example of a single-use plan?