Question 1

Which of the following practices indicates an organization that does NOT value diversity?

Accepted Answer

A) The benefits packages are tailored to individual needs. 
B) Work hours are flexible. 
C) Committee assignments are diverse. 
D) Multicultural training is provided. 
E) Policies and procedures follow the letter of the EEO law. 
A) The benefits packages are tailored to individual needs. 
B) Work hours are flexible. 
C) Committee assignments are diverse. 
D) Multicultural training is provided. 
E) Policies and procedures follow the letter of the EEO law. E

Question 2

Paula is an American working in a German company.She gets frustrated with the German tendency to really analyze decisions.The company has been very successful for over 100 years,so Paula is practicing

Accepted Answer

A) conflict resolution. 
B) tolerance. 
C) empathy. 
D) entropy. 
E) synergy. 
A) conflict resolution. 
B) tolerance. 
C) empathy. 
D) entropy. 
E) synergy. B

Question 3

Which of the following describes a determinant of organization culture?

Accepted Answer

A) The story of how the founder of the company mixed cosmetics at her kitchen table 
B) Its slogan, "We are what every woman desires." 
C) The memory of when the company was merged with another cosmetics manufacturer 
D) Its success in developing and marketing a line of hypoallergenic cosmetics 
E) All of these choices 
A) The story of how the founder of the company mixed cosmetics at her kitchen table 
B) Its slogan, "We are what every woman desires." 
C) The memory of when the company was merged with another cosmetics manufacturer 
D) Its success in developing and marketing a line of hypoallergenic cosmetics 
E) All of these choices E

Question 4

The biggest predicted change with respect to ethnicity will be for

Accepted Answer

A) whites and Hispanics. 
B) whites and Asian Americans. 
C) whites and African Americans. 
D) Hispanics and Asian Americans. 
E) African Americans and Hispanics. 
A) whites and Hispanics. 
B) whites and Asian Americans. 
C) whites and African Americans. 
D) Hispanics and Asian Americans. 
E) African Americans and Hispanics.

Question 5

Multicultural organizations have achieved high levels of diversity upon which they can capitalize,and they have few problems arising from this diversity.

Accepted Answer

A) True 
 B)False

Question 6

When people are valued,accepted,and rewarded purely on the basis of their skills and what they contribute to the organization there is an absence of ____________________.

Accepted Answer

The answer of When people are valued,accepted,and rewarded purely on...

Question 7

Diversity training can help employees who have received an overseas assignment get ready to live in a different culture.

Accepted Answer

A) True 
 B)False

Question 8

Debra Lee was COO at Black Entertainment Television before she became CEO.However,only 1% of black female executives reach top management.What are many of them experiencing?

Accepted Answer

A) Limited promotion mentality 
B) Lack of organizational fit 
C) Lack of skills needed for advancement 
D) Glass ceiling 
E) Closed door policy 
A) Limited promotion mentality 
B) Lack of organizational fit 
C) Lack of skills needed for advancement 
D) Glass ceiling 
E) Closed door policy

Question 9

Resource acquisition,marketing,and problem-solving are ways diversity can create a(n)____________________ for organizations.

Accepted Answer

competitiv

Question 10

Political differences in a group can lead to multiculturalism but not diversity.

Accepted Answer

A) True 
 B)False

Question 11

When a team is chosen for an important assignment the composition of the group will be noted by employees.It can indicate if the organization has

Accepted Answer

A) full structural integration. 
B) pluralism. 
C) reverse discrimination. 
D) cultural identification. 
E) equality. 
A) full structural integration. 
B) pluralism. 
C) reverse discrimination. 
D) cultural identification. 
E) equality.

Question 12

It is not just people born with disabilities who need assistive technology.More and more,technology is assisting people who acquire disabilities later in life.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following statements is NOT a reason why managers should pay attention to the aging workforce?

Accepted Answer

A) Older workers tend to be more stable, leaving their organizations less frequently. 
B) Older workers have more experience that could be of value to the organization. 
C) Older workers may make greater contributions to their organization's productivity. 
D) Older workers may need additional insurance and medical benefits. 
E) Older workers are less able to learn new skills and adapt more slowly to new technology. 
A) Older workers tend to be more stable, leaving their organizations less frequently. 
B) Older workers have more experience that could be of value to the organization. 
C) Older workers may make greater contributions to their organization's productivity. 
D) Older workers may need additional insurance and medical benefits. 
E) Older workers are less able to learn new skills and adapt more slowly to new technology.

Question 14

Sexual harassment is unethical,but legal.

Accepted Answer

A) True 
 B)False

Question 15

Maria gets upset when Raj takes off every Hindu holiday,especially when he has to miss important meetings.If she had her way,he would be allowed to take only national holidays.Maria is showing a willingness to communicate with Raj about diversity.

Accepted Answer

A) True 
 B)False

Question 16

Members of the ____ group are generally overrepresented in the executive ranks of most organizations today.

Accepted Answer

A) African American 
B) Latino 
C) Asian 
D) White male 
E) Female 
A) African American 
B) Latino 
C) Asian 
D) White male 
E) Female

Question 17

An example of a gap in organizational identification based on cultural identity would be

Accepted Answer

A) women represented in all positions in the organization. 
B) minorities represented in all positions in the organization. 
C) women overcoming glass ceilings. 
D) Asians being stereotyped as great in math. 
E) advancement policies that are based on ability. 
A) women represented in all positions in the organization. 
B) minorities represented in all positions in the organization. 
C) women overcoming glass ceilings. 
D) Asians being stereotyped as great in math. 
E) advancement policies that are based on ability.

Question 18

Which of the following statements about the resource acquisition argument for diversity is TRUE?

Accepted Answer

A) Organizations that manage diversity and multiculturalism effectively are better able to attract qualified employees from women and minorities. 
B) A manager can reduce employee absenteeism and turnover by learning how to manage diversity and multiculturalism. 
C) Diversity and multiculturalism are accompanied by an increased pool of information. 
D) Organizations with diversity and multiculturalism are generally more creative and innovative than other organizations. 
E) Organizations with diversity and multiculturalism are better able to understand different market segments than are less diverse organizations. 
A) Organizations that manage diversity and multiculturalism effectively are better able to attract qualified employees from women and minorities. 
B) A manager can reduce employee absenteeism and turnover by learning how to manage diversity and multiculturalism. 
C) Diversity and multiculturalism are accompanied by an increased pool of information. 
D) Organizations with diversity and multiculturalism are generally more creative and innovative than other organizations. 
E) Organizations with diversity and multiculturalism are better able to understand different market segments than are less diverse organizations.

Question 19

Diversity

Accepted Answer

A) is an absolute phenomenon. 
B) can be defined in terms of a single dimension. 
C) can be conceptualized as a continuum. 
D) is a hypothetical concept. 
E) is not important in most organizations. 
A) is an absolute phenomenon. 
B) can be defined in terms of a single dimension. 
C) can be conceptualized as a continuum. 
D) is a hypothetical concept. 
E) is not important in most organizations.

Question 20

The broad issues associated with differences in values,beliefs,behaviors,customs,and attitudes held by people in different cultures is called ____________________.

Accepted Answer

The answer of The broad issues associated with differences in...

Exam 6: The Multicultural Environment

Which of the following practices indicates an organization that does NOT value diversity?

Paula is an American working in a German company.She gets frustrated with the German tendency to really analyze decisions.The company has been very successful for over 100 years,so Paula is practicing

Which of the following describes a determinant of organization culture?

The biggest predicted change with respect to ethnicity will be for

Multicultural organizations have achieved high levels of diversity upon which they can capitalize,and they have few problems arising from this diversity.

When people are valued,accepted,and rewarded purely on the basis of their skills and what they contribute to the organization there is an absence of ____________________.

Diversity training can help employees who have received an overseas assignment get ready to live in a different culture.

Debra Lee was COO at Black Entertainment Television before she became CEO.However,only 1% of black female executives reach top management.What are many of them experiencing?

Resource acquisition,marketing,and problem-solving are ways diversity can create a(n)____________________ for organizations.

Political differences in a group can lead to multiculturalism but not diversity.

When a team is chosen for an important assignment the composition of the group will be noted by employees.It can indicate if the organization has

It is not just people born with disabilities who need assistive technology.More and more,technology is assisting people who acquire disabilities later in life.

Which of the following statements is NOT a reason why managers should pay attention to the aging workforce?

Sexual harassment is unethical,but legal.

Maria gets upset when Raj takes off every Hindu holiday,especially when he has to miss important meetings.If she had her way,he would be allowed to take only national holidays.Maria is showing a willingness to communicate with Raj about diversity.

Members of the ____ group are generally overrepresented in the executive ranks of most organizations today.

An example of a gap in organizational identification based on cultural identity would be

Which of the following statements about the resource acquisition argument for diversity is TRUE?

Diversity

The broad issues associated with differences in values,beliefs,behaviors,customs,and attitudes held by people in different cultures is called ____________________.

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

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