Exam 9: Managing Decision Making and Problem Solving

Special Exercises When a dentist puts a crown or bridge in your mouth or just fills a cavity,there is a natural curing time for the material used.In years past,dentists would advise patients who had had such dental work to avoid hot and cold substances,gum,taffy,and hard candy for at least 48 hours.However,there is a polymer light technique that cures the composite and requires the patient to take no special precautions.For years,Dr.Brown has avoided buying any new equipment.He is a rational thinker and uses rational decision making.The following is what took place when Dr.Brown decided to purchase some new equipment.Put them in the order according to the rational decision-making model.

If you make a decision that does not turn out as planned Warren Buffet advises,"When you find yourself in a hole,stop digging." What behavioral influence on decision making does this advice attempt to prevent?

Each component of managerial ethics involves a wide variety of decisions,all of which are likely to have an ethical component.

Values are an innate belief about something without conscious consideration.

Decision making includes recognizing and defining the nature of a decision situation,identifying alternatives,choosing the "best" alternative,and ____________________.

Bounded rationality is assumed in

As a result of increased information,groups and teams typically can identify and evaluate more alternatives than can one person.

The behavioral model of decision making assumes that the manager has perfect information.

Many decisions regarding basic operating systems and procedures and standard organizational transactions are nonprogrammed decisions.

The administrative model of decision making describes how decisions should be made as opposed to prescribing how they actually are made.

Which of the following is NOT a behavioral force that influences decision making?

Entrepreneurs often have a hard time psychologically if they decide to sell the business.It feels like their child because they created it and helped it grow.This is an example of

As it relates to decision making,the term best alternative implies decision accuracy and efficiency.

Charlie feels each of the alternatives is basically the same.He decides based on his gut feeling.Which of the behavioral factors that influence decision making does Charlie's behavior reflect?

Hailey finds that her company is over billing the government for services.She tells her boss,who says he will take care of it,but he does nothing.Hailey tells her government contact.What model of decision making does Hailey's behavior represent?

Joyce wants to decrease turnover.She can change hiring practices,improve benefits,improve wages,or provide an annual bonus.She chooses a year-end bonus because it keeps payroll lower and should quickly affect turnover.This example suggests that Joyce is at which step in the decision-making process?

The manager who has difficulty identifying alternatives and assessing their probabilities is experiencing

A manager who has a low-risk propensity would

Greece was on the verge of defaulting on its debt.It decided to dock a month's pay from all elected officials as part of austerity measures.This is an example of decision making

A(n)____ group is the most common form of a decision-making group.