Question 1

The scanning device many teachers use to read computer answer sheets would be classified as a processor.

Accepted Answer

A) True 
 B)False

Question 2

The information system is a complex of several information systems that share information while serving different levels of the organization,different departments,or different operations.

Accepted Answer

A) True 
 B)False

Question 3

USAA provides financial services to U.S.military personnel and their families.It maintains a customer database built from customer purchasing histories and information collected directly from the customers.Through skillful use of its database,USAA serves each of its customers uniquely.For example,marketers can check the system to see who has recently wrecked a car and send him or her car loan information.This computerized database lets managers track customer retention rates and add-on sales as well as new customer activities.This is an example of

Accepted Answer

A) a transaction-processing system. 
B) a management information system. 
C) an expert system. 
D) artificial intelligence. 
E) None of these choices 
A) a transaction-processing system. 
B) a management information system. 
C) an expert system. 
D) artificial intelligence. 
E) None of these choices

Question 4

Distinguish between intranets and extranets.

Accepted Answer

Intranets and extranets are both network

Question 5

Management information systems help link several parts of an organization together.

Accepted Answer

A) True 
 B)False

Question 6

____ are specialists,usually professionally trained and certified,who rely on information technology to design new products or create new business processes.

Accepted Answer

A) Knowledge workers 
B) Technical specialists 
C) Computer engineers 
D) Information specialists 
E) Information managers 
A) Knowledge workers 
B) Technical specialists 
C) Computer engineers 
D) Information specialists 
E) Information managers

Question 7

People who run the company's computer equipment are usually called knowledge workers.

Accepted Answer

A) True 
 B)False

Question 8

Can an information system create a sustainable competitive advantage? Explain.

Accepted Answer

Yes, an information system can create a

Question 9

Information technology systems need not be computerized.

Accepted Answer

A) True 
 B)False

Question 10

Wikipedia believes in the intelligence of a crowd.It allows thousands of contributors to edit articles in its online encyclopedia.This is an example of which advantage associated with management systems?

Accepted Answer

A) Increased collaboration 
B) Leaner organizations 
C) More efficient employees 
D) More satisfied employees 
E) More flexible operations 
A) Increased collaboration 
B) Leaner organizations 
C) More efficient employees 
D) More satisfied employees 
E) More flexible operations

Question 11

Which of the following is a system designed to handle routine and recurring transactions within an organization?

Accepted Answer

A) Management information system 
B) Decision support system 
C) Informal system 
D) Transaction-processing system 
E) Expert system 
A) Management information system 
B) Decision support system 
C) Informal system 
D) Transaction-processing system 
E) Expert system

Question 12

The relevance of information depends on whether it

Accepted Answer

A) reaches the manager in time to take appropriate action. 
B) tells the whole story. 
C) accurately reflects the real situation. 
D) relates to what the manager is doing at the time. 
E) has been analyzed and put in useful form. 
A) reaches the manager in time to take appropriate action. 
B) tells the whole story. 
C) accurately reflects the real situation. 
D) relates to what the manager is doing at the time. 
E) has been analyzed and put in useful form.

Question 13

What is the role of information in the manager's job?

Accepted Answer

The role of information in a manager's j

Question 14

A ____ is a system that gathers,organizes,summarizes,and reports data for use by managers.

Accepted Answer

A) management information system 
B) decision support system 
C) transaction-processing system 
D) distributed system 
E) software system 
A) management information system 
B) decision support system 
C) transaction-processing system 
D) distributed system 
E) software system

Question 15

In the first nine months of the year VW sales in the U.S.were up 22%.The overall auto market for that period was up only 10%.VW ____ that information to plan production schedules.

Accepted Answer

A) stored 
B) combined 
C) passed 
D) discarded 
E) used 
A) stored 
B) combined 
C) passed 
D) discarded 
E) used

Question 16

Describe the five building blocks of information technology.

Accepted Answer

The five building blocks of information

Question 17

The World Wide Web

Accepted Answer

A) allows users around the world to communicate electronically with little effort. 
B) is a system with universally accepted standards for storing, retrieving, formatting, and displaying information. 
C) provides the common language that enables people to surf the Net. 
D) makes the Internet available to a general audience. 
E) All of these choices 
A) allows users around the world to communicate electronically with little effort. 
B) is a system with universally accepted standards for storing, retrieving, formatting, and displaying information. 
C) provides the common language that enables people to surf the Net. 
D) makes the Internet available to a general audience. 
E) All of these choices

Question 18

In establishing an information system,the first step is to

Accepted Answer

A) assemble a database. 
B) determine what hardware configuration to use. 
C) determine what control systems to use. 
D) determine information needs. 
E) integrate the database with the rest of the system. 
A) assemble a database. 
B) determine what hardware configuration to use. 
C) determine what control systems to use. 
D) determine information needs. 
E) integrate the database with the rest of the system.

Question 19

At the beginning of this decade,cell phone companies could use only a small portion of the radio frequency band because software did not exist that could scan the entire radio band and find any unused frequencies.Six different companies employed ____________________ to develop such software.

Accepted Answer

The answer of At the beginning of this decade,cell phone...

Question 20

Establishing an information system is a relatively simple,straightforward procedure.

Accepted Answer

A) True 
 B)False

Exam 22: Managing Information and Information Technology

The scanning device many teachers use to read computer answer sheets would be classified as a processor.

The information system is a complex of several information systems that share information while serving different levels of the organization,different departments,or different operations.

Distinguish between intranets and extranets.

Management information systems help link several parts of an organization together.

____ are specialists,usually professionally trained and certified,who rely on information technology to design new products or create new business processes.

People who run the company's computer equipment are usually called knowledge workers.

Can an information system create a sustainable competitive advantage? Explain.

Information technology systems need not be computerized.

Wikipedia believes in the intelligence of a crowd.It allows thousands of contributors to edit articles in its online encyclopedia.This is an example of which advantage associated with management systems?

Which of the following is a system designed to handle routine and recurring transactions within an organization?

The relevance of information depends on whether it

What is the role of information in the manager's job?

A ____ is a system that gathers,organizes,summarizes,and reports data for use by managers.

In the first nine months of the year VW sales in the U.S.were up 22%.The overall auto market for that period was up only 10%.VW ____ that information to plan production schedules.

Describe the five building blocks of information technology.

The World Wide Web

In establishing an information system,the first step is to

At the beginning of this decade,cell phone companies could use only a small portion of the radio frequency band because software did not exist that could scan the entire radio band and find any unused frequencies.Six different companies employed ____________________ to develop such software.

Establishing an information system is a relatively simple,straightforward procedure.

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

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