Exam 22: Managing Information and Information Technology

For many years,the same first-line manager supervised the preparation of Campbell soups.He knew,for instance,that the thermometer on one vat consistently read 2 degrees higher than it actually was.He also knew by smell and consistency when to add additional ingredients and when a soup was ready for canning.A year before his retirement,Campbell hired knowledge workers to follow him around and collect his information in the form of if-then statements.With the information gathered,the knowledge workers were able to create

A(n)____________________ system supports an organization's managers by providing daily reports,schedules,plans,and budgets.

Who are knowledge workers? Describe an organization task that a knowledge worker might perform.

____ are software and hardware systems that allow employees access to both the Internet and the company's internal computer network while barring entry by outsiders.

At which level of an organization is the need for very specific information with a short time frame greatest?

With a computerized information system,analyzing and processing information are done by

Geoff placed an order with Amazon.The processing of day-to-day transactions takes place in a(n)____ information system.

Greg's staff prepared a brief with 46 power point slides.Which part of the information system do the slides represent?

____________________ is data presented in a way or form that has meaning.

The organizational information system that gathers and organizes comprehensive data,puts them in a form useful to managers,and then provides the managers with the information they need to do their work is called a(n)

As a communication medium,the Internet can

An increasingly common concern for businesses today is information security.Discuss the security measures that companies are taking to protect their management systems.

Information that provides all of the relevant facts about a situation is described as ____________________.

The instructions or programs that control the computer and enable it to function are referred to as

Which of the following helps to determine the information system needs of an organization?

Which of the following organizational changes is LEAST likely to happen as a result of implementing an effective information system in an organization?

Joan is the CEO of a marketing firm.At the start of each day,she logs on to her computer and reviews the trends and patterns of information important to her business.The type of system she is using is a(n)

If managers need more comprehensive information than they can get from a transaction-processing system but do not need formal decision-making assistance,they should use a management information system.

If you were asked to establish an information system for your organization,what factors would you need to consider in determining your organization's informational needs? What steps would you go through to establish the system?

When establishing an information system,managers need to keep in mind that