Exam 13: Groups and Teams: Increasing Cooperation, Reducing Conflict

Which of the following is most likely to be considered an action team that requires people with specialized training and a high degree of coordination?

Why does teamwork matter? What results can it achieve?

When parties to a conflict have deeply rooted, opposing value systems, collaboration is inappropriate for resolving the conflict.

In which of the following conditions should constructive conflict be stimulated?

A group is defined as two or more freely interacting individuals who share collective norms, share collective goals, and have a common identity.

Name at least four of the major considerations when building a group into an effective team. Briefly, describe what a manager should do in each area.

All except which one of the following helps to build trust on a team?

Other names for functional conflict are constructive conflict or cooperative conflict.

Many groups stall in the storming stage of group development.

The tendency of people to go along with others for the sake of avoiding conflict is called the Abilene paradox.

Which of the following is a characteristic of a continuous improvement team?

A _______ is defined as a small group of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.

Longer-lasting impact is the primary benefit of using the collaborating conflict-handling style.

Jamal points out during the meeting that the group has fallen a half hour behind schedule according to the agenda, and should get back to the important work at hand. He is performing a ______ role.

Small teams with 2 to 9 members tend to be more highly committed and satisfied, and have better morale.

The conflict-handling style in which a person neglects their own concerns and allows the concerns of another to prevail is known as _____.

Accommodating discourages cooperation so the desires of the other party are unable to prevail.

The group development stage in which individuals test the leader's policies and assumptions as they try to determine how they fit into the power structure is the ______ stage.

A work team may be self-managed, cross-functional, or virtual; however it cannot be all of these at the same time.

Two types of team roles are task and maintenance.