Question 1

The utilitarian approach is guided by what will result in the individual's best long-term interests.

Accepted Answer

A) True 
 B)False

Question 2

On an organization's board of directors, inside directors ____; outside directors _____.

Accepted Answer

A)  are supposed to be elected from outside the organization; may be members of the firm 
B)  must work for the company; are also members of the firm 
C)  may be members of the firm; are supposed to be elected from outside the firm 
D)  are always retired executives; typically are employees 
E)  must work for the organization; are paid members of the organization 
A)  are supposed to be elected from outside the organization; may be members of the firm 
B)  must work for the company; are also members of the firm 
C)  may be members of the firm; are supposed to be elected from outside the firm 
D)  are always retired executives; typically are employees 
E)  must work for the organization; are paid members of the organization

Question 3

As businesses are going green today, sustainability programs have produced environmental benefits, but unfortunately, they have also resulted in higher costs, lower revenues, and at times, have hurt organizations competitively.

Accepted Answer

A) True 
 B)False

Question 4

With the "holier-than-thou" effect, people tend to be overly optimistic about their own abilities and fortunes-to overestimate their standing in class.

Accepted Answer

A) True 
 B)False

Question 5

The task and general environments make up an organization's internal environment.

Accepted Answer

A) True 
 B)False

Question 6

Technological forces, such as air-conditioning, are new developments in methods for transforming resources into goods or services.

Accepted Answer

A) True 
 B)False

Question 7

Paul, the vice president of marketing of an international sales organization, is considering adding an office in a new country. He is looking at the current economic, political, legal, and technological global forces in that country that can affect the success of the expansion into the new area. These forces that Paul is studying are international forces.

Accepted Answer

A) True 
 B)False

Question 8

Don has managed several restaurants for over 50 years and is close to retirement. With his maturity, his decisions are sound, based on solid, proven values. Don tends to be an independent thinker who focuses on empowering his employees. Don manages at Kohlberg's ______ level of personal moral development.

Accepted Answer

A)  conventional 
B)  nonconventional 
C)  unconventional 
D)  preconventional 
E)  postconventional 
A)  conventional 
B)  nonconventional 
C)  unconventional 
D)  preconventional 
E)  postconventional

Question 9

Summarize external stakeholders. Describe three external stakeholders.

Accepted Answer

External stakeholders are people or grou

Question 10

Warm Hearts is a nonprofit organization that brings warm meals to older adults and runs errands for its clients; the board of that nonprofit is called the _____.

Accepted Answer

A)  overall board 
B)  nonprofit trustees or the directors 
C)  strategic board 
D)  daily oversight committee 
E)  board of trustees or board of regents 
A)  overall board 
B)  nonprofit trustees or the directors 
C)  strategic board 
D)  daily oversight committee 
E)  board of trustees or board of regents

Question 11

Members of the board of directors are elected by the stockholders.

Accepted Answer

A) True 
 B)False

Question 12

Choosing between product performance and employee performance is what most ethical conflicts are about.

Accepted Answer

A) True 
 B)False

Question 13

When individuals who want to start a new venture obtain many small amounts of money from many people, this type of financing is called ____.

Accepted Answer

A)  crowdfunding 
B)  multifunding 
C)  duplicating 
D)  venture-funding 
E)  angel-financing 
A)  crowdfunding 
B)  multifunding 
C)  duplicating 
D)  venture-funding 
E)  angel-financing

Question 14

Local livestock farmers could allow the runoff of manure nutrients into a stream that feeds a local lake because this helps farmers in the short term. However, farmers will act ethically in the short run to avoid harming others in the long run because this is also in the farmer's best long-term interests, is reflected by the _____ approach to deciding ethical dilemmas.

Accepted Answer

A)  individual 
B)  group 
C)  moral-rights 
D)  utilitarian 
E)  justice 
A)  individual 
B)  group 
C)  moral-rights 
D)  utilitarian 
E)  justice

Question 15

Mr. Jones, a wealthy businessman who made his fortune in the oil industry, understands the importance of a college education, so he has given over $10 million over the last several years to colleges and universities. This is an example of _____.

Accepted Answer

A)  philanthropy 
B)  sustainability 
C)  a servant leader 
D)  mentoring 
E)  corporate governance 
A)  philanthropy 
B)  sustainability 
C)  a servant leader 
D)  mentoring 
E)  corporate governance

Question 16

To focus on improving company customer service this year, the CEO outlined a list of stakeholders to concentrate on: distributors, local communities, and the mass media. These three groups are ____.

Accepted Answer

A)  external stakeholders 
B)  developmental stakeholders 
C)  internal stakeholders 
D)  vital stockholders 
E)  interest groups 
A)  external stakeholders 
B)  developmental stakeholders 
C)  internal stakeholders 
D)  vital stockholders 
E)  interest groups

Question 17

The owners of an organization consist of all those who can claim it as their legal property.

Accepted Answer

A) True 
 B)False

Question 18

The employees of a production facility that produce parts for boats are meeting to discuss ways to control the rising costs because it is affecting their bonus. The employees are concerned about how to accomplish this, since they are internal stakeholders of the factory.

Accepted Answer

A) True 
 B)False

Question 19

Since the 1950s, the percentage of the U.S. labor force represented by unions has _____.

Accepted Answer

A)  rapidly increased 
B)  steadily increased 
C)  fallen to nearly zero 
D)  steadily declined 
E)  remained unchanged 
A)  rapidly increased 
B)  steadily increased 
C)  fallen to nearly zero 
D)  steadily declined 
E)  remained unchanged

Question 20

The justice approach to deciding ethical dilemmas is guided by _____.

Accepted Answer

A)  increasing profits and workplace diversity 
B)  respect for the fundamental rights of human beings 
C)  respect for impartial standards of fairness and equity 
D)  respect for society and the environment 
E)  what will result in the individual's best long-term interests 
A)  increasing profits and workplace diversity 
B)  respect for the fundamental rights of human beings 
C)  respect for impartial standards of fairness and equity 
D)  respect for society and the environment 
E)  what will result in the individual's best long-term interests

The utilitarian approach is guided by what will result in the individual's best long-term interests.

On an organization's board of directors, inside directors ; outside directors _.

As businesses are going green today, sustainability programs have produced environmental benefits, but unfortunately, they have also resulted in higher costs, lower revenues, and at times, have hurt organizations competitively.

With the "holier-than-thou" effect, people tend to be overly optimistic about their own abilities and fortunes-to overestimate their standing in class.

The task and general environments make up an organization's internal environment.

Technological forces, such as air-conditioning, are new developments in methods for transforming resources into goods or services.

Summarize external stakeholders. Describe three external stakeholders.

Warm Hearts is a nonprofit organization that brings warm meals to older adults and runs errands for its clients; the board of that nonprofit is called the _____.

Members of the board of directors are elected by the stockholders.

Choosing between product performance and employee performance is what most ethical conflicts are about.

When individuals who want to start a new venture obtain many small amounts of money from many people, this type of financing is called ____.

Mr. Jones, a wealthy businessman who made his fortune in the oil industry, understands the importance of a college education, so he has given over $10 million over the last several years to colleges and universities. This is an example of _____.

To focus on improving company customer service this year, the CEO outlined a list of stakeholders to concentrate on: distributors, local communities, and the mass media. These three groups are ____.

The owners of an organization consist of all those who can claim it as their legal property.

The employees of a production facility that produce parts for boats are meeting to discuss ways to control the rising costs because it is affecting their bonus. The employees are concerned about how to accomplish this, since they are internal stakeholders of the factory.

Since the 1950s, the percentage of the U.S. labor force represented by unions has _____.

The justice approach to deciding ethical dilemmas is guided by _____.

The Exceptional Manager: What You Do, How You Do It

Management Theory: Essential Background for the Successful Manager

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters

Exam 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

The utilitarian approach is guided by what will result in the individual's best long-term interests.

On an organization's board of directors, inside directors ____; outside directors _____.

As businesses are going green today, sustainability programs have produced environmental benefits, but unfortunately, they have also resulted in higher costs, lower revenues, and at times, have hurt organizations competitively.

With the "holier-than-thou" effect, people tend to be overly optimistic about their own abilities and fortunes-to overestimate their standing in class.

The task and general environments make up an organization's internal environment.

Technological forces, such as air-conditioning, are new developments in methods for transforming resources into goods or services.

Summarize external stakeholders. Describe three external stakeholders.

Warm Hearts is a nonprofit organization that brings warm meals to older adults and runs errands for its clients; the board of that nonprofit is called the _____.

Members of the board of directors are elected by the stockholders.

Choosing between product performance and employee performance is what most ethical conflicts are about.

When individuals who want to start a new venture obtain many small amounts of money from many people, this type of financing is called ____.

Mr. Jones, a wealthy businessman who made his fortune in the oil industry, understands the importance of a college education, so he has given over $10 million over the last several years to colleges and universities. This is an example of _____.

To focus on improving company customer service this year, the CEO outlined a list of stakeholders to concentrate on: distributors, local communities, and the mass media. These three groups are ____.

The owners of an organization consist of all those who can claim it as their legal property.

The employees of a production facility that produce parts for boats are meeting to discuss ways to control the rising costs because it is affecting their bonus. The employees are concerned about how to accomplish this, since they are internal stakeholders of the factory.

Since the 1950s, the percentage of the U.S. labor force represented by unions has _____.

The justice approach to deciding ethical dilemmas is guided by _____.

The Exceptional Manager: What You Do, How You Do It

Management Theory: Essential Background for the Successful Manager

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters

On an organization's board of directors, inside directors ; outside directors _.