Exam 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Stakeholders are competitors of the organization who have an interest, or stake, in stealing a company's business.

When making a decision to purchase a new SUV for their growing family, George and Susan are like most Americans: they are more likely to buy products from companies that will save them money than from organizations that are known to be socially responsible.

Changes in the way politics shape laws and laws shape the opportunities for and threats to an organization are ____ forces.

Describe the triple bottom line. Give an example.

Research has shown that students who don't actually do the assigned work and cheat are more likely to commit felonies and develop depression disorders.

Pete's Janitorial Supply furnishes janitorial and paper products to cleaning services. Pete's is an example of a supplier.

Summarize Laurence Kohlberg's three levels of personal moral development.

Terrell, the HR manager, strongly believes that fairness means hiring according to ability, not family background. Terrell's deeply held belief regarding hiring is a part of his dilemma approach.

When judging an organization's policies-such as fair and impartial administering of promotions regardless of gender, age, sexual orientation, and the like-ethical behavior under the justice approach is guided by respect for impartial standards of fairness and equity.

External stakeholders include the owners and board of directors.

When a daycare center looks at the recent increase in the number of working mothers in its area to determine how many employees to hire, this is an example of studying demographic forces.

Regulatory agencies that establish ground rules under which organizations may operate are known as ____.

Don, the owner of a fishing business, attended an entrepreneurship workshop that discussed the triple bottom line, which measures an organization's ____ performance.

In the old days of cutthroat capitalism, a company's most important goal was to make money pretty much any way it could. Today for-profit enterprises generally make a point of "putting something back" into society as well as taking something out.

When a food distributor looks at changing the products it markets in the southern states because of an increasing percentage of customers from Central and South America, it is looking at the ____ forces.

The Bill and Melinda Gates Foundation, through which Bill Gates and his wife have pledged to spend billions on health, education, and overcoming poverty, is an example of natural capital.

As the CEO of a company that produces products for schools, Hannah feels that her company needs to not only produce a profit but also do things that benefits society. This type of company attitude is an example of ____.

Milton Friedman represents the view that the social responsibility of business is to maintain a balance between business and environmental concerns.

Despite recent pressure from stockholders to increase profits, a global petroleum organization has maintained a practice of consistently acting ethically by being a good global corporate citizen, taking host-country and global standards into consideration when making decisions, and obeying the law of host countries as well as international law. This is an example of a company acting socially responsible. B. Carroll, corporate social responsibility rests at the top of a pyramid of a corporation's obligations, right up there with economic, legal, and ethical obligations. Carroll suggests the responsibilities of an organization in the global economy should take the following priorities, with profit being the most fundamental (base of the pyramid) and corporate citizenship at the top: (1) Be a good global corporate citizen, as defined by the host country's expectations; (2) be ethical in its practices, taking host-country and global standards into consideration; (3) obey the law of host countries as well as international law; and (4) make a profit consistent with expectations for international business.

Compare the four levels of Carroll's global corporate social responsibility pyramid. Give an example of what is desired, expected, or required at each level by global stakeholders or global capitalism at each level. B. Carroll, corporate social responsibility rests at the top of a pyramid of a corporation's obligations, right up there with economic, legal, and ethical obligations. That is, while some people might hold that a company's first duty is to make a profit, Carroll suggests the responsibilities of an organization in the global economy should take the following priorities: 1. Be a good global corporate citizen, as defined by the host country's expectations. (Top of pyramid, philanthropic responsibility)