Exam 19: Managing the Value Chain, Information Technology, and E-Business

____________________ inventory includes the basic inputs to the organization's production process.

____ is a facilities layout in which machines dedicated to sequences of production are grouped into cells in accordance with group-technology principles.

A computer-based system that provides information and support for effective managerial decision making refers to management information systems.

____________________ is the goods the organization keeps on hand for use in the production process.

A computer network that uses internet technology but limits access to all or some of the organization's employees is referred to as a(n) ____________________.

Technical management is the field of management that specializes in production of goods and services and uses special tools and techniques for solving production problems.

In an automobile company, the technical core includes the plants that manufacture automobiles, while the same in a university includes teaching and research.

Operations information systems typically support the strategic decision-making needs of higher-level managers.

Employees are discouraged to participate in the improvement of quality under lean manufacturing.

A business performance dashboard is a system that pulls data from a variety of organizational systems and databases; gauges the data against key performance metrics; pulls out the right nuggets of information; and delivers information to managers in a graphical, easy-to-interpret format.

Which of the following refers to an effort to systematically gather knowledge, make it widely available in the organization, and foster a culture of learning?

In a computer-manufacturing firm, the technical core includes

Which of the following is a Web site that allows anyone with access, inside or outside the organization, to create, share, and edit content through a simple, browser-based user interface?

ERP, when carefully implemented, can cut costs, increase cycle time, and reduce productivity.

____________________ tools and techniques apply to services as well as manufacturing.

A(n) ____________________ is a computer-based system that provides information and support for effective managerial decision making.

An enterprise resource planning system can become the backbone of an organization's operations.

Many supplier relationships used to be based on a(n) ____________________ approach, in which an organization spread purchases among many suppliers and encourages them to compete with one another.

Purchasing management is the term for managing the sequence of suppliers and purchasers covering all stages of processing from obtaining raw materials to distributing finished goods to final consumers.

____ refers to an organization that produces physical goods.