Exam 19: Managing the Value Chain, Information Technology, and E-Business

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Which of the following is the term for managing the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to final consumers?

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An organization that produces nonphysical outputs that require customer involvement and cannot be stored in inventory is called a(n) ____________________ organization.

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Which of these are designed to reduce an organization's inventories to zero?

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A service organization is an organization that produces nonphysical goods that require customer involvement and cannot be stored in inventory.

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An example of a computerized manufacturing system (CMS) is a small to medium-size automated production line that can be adapted to produce more than one product line.

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____ uses electronic tags that can identify and track individual items.

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A ____ is a facilities layout in which machines and tasks are arranged according to the sequence of steps in the production process.

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Which of these is NOT a management information system?

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What do manufacturing organizations and service organizations have in common?

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Name and briefly describe the four most common types of facilities layouts.

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