Question 1

The result of a job analysis is a written document called a human resource inventory.

Accepted Answer

A) True 
 B)False

Question 2

A reason workers tend to receive fewer promotions than in the past is that:

Accepted Answer

A)  most firms now believe hiring people outside the organization is a better way to fill management positions because it brings in new blood. 
B)  the movement toward flatter organizational structures provides fewer opportunities to move upward. 
C)  firms have found that promoting employees can create jealousy and resentment among the workers who are not promoted. 
D)  very few of today's supervisors and lower-level managers have the qualifications needed to move into higher management positions. 
A)  most firms now believe hiring people outside the organization is a better way to fill management positions because it brings in new blood. 
B)  the movement toward flatter organizational structures provides fewer opportunities to move upward. 
C)  firms have found that promoting employees can create jealousy and resentment among the workers who are not promoted. 
D)  very few of today's supervisors and lower-level managers have the qualifications needed to move into higher management positions.

Question 3

Which of the following statements about early retirement is most accurate?

Accepted Answer

A)  Traditional early retirement plans are no longer legal because they represent age discrimination. 
B)  An advantage of early retirement as a method of downsizing is that early retirement provides opportunities for younger employees to be promoted. 
C)  Federal law requires firms to offer early retirement benefits to any worker who voluntarily offers to retire before the age of 60. 
D)  Workers who receive an offer for early retirement are likely to gain by refusing the firm's first offer and holding out for a better deal. 
A)  Traditional early retirement plans are no longer legal because they represent age discrimination. 
B)  An advantage of early retirement as a method of downsizing is that early retirement provides opportunities for younger employees to be promoted. 
C)  Federal law requires firms to offer early retirement benefits to any worker who voluntarily offers to retire before the age of 60. 
D)  Workers who receive an offer for early retirement are likely to gain by refusing the firm's first offer and holding out for a better deal.

Question 4

According to the Spotlight on Small Business box, one way that a small business can attract qualified employees is to hire its customers.

Accepted Answer

A) True 
 B)False

Question 5

Recent trends suggest that the best way for firms to control labor costs is to focus on limiting the growth of wages and salaries rather than controlling fringe benefits.

Accepted Answer

A) True 
 B)False

Question 6

Keep on Truckin' School for Truck Drivers is proud of its training methods. Before its students are ever allowed on the road with a big rig, they are taught safe driving techniques with the help of sophisticated, computerized equipment that comes as close as possible to duplicating real driving conditions, right down to the sights, sounds, bumps and vibrations experienced on the road. Keep on Truckin' is using a training method known as job replication.

Accepted Answer

A) True 
 B)False

Question 7

One of the most important responsibilities for professionals in the human resources field is:

Accepted Answer

A)  understanding the ethical perspective of each employee. 
B)  filing employee medical claims. 
C)  to always "right past wrongs." 
D)  staying current with employment-related legislation. 
A)  understanding the ethical perspective of each employee. 
B)  filing employee medical claims. 
C)  to always "right past wrongs." 
D)  staying current with employment-related legislation.

Question 8

Employee training focuses on short-term skills, while employee development focuses on long-term abilities.

Accepted Answer

A) True 
 B)False

Question 9

What is an advantage of hiring contingent workers?

Accepted Answer

A)  These people are primarily over 45 years of age. They are more dependable. 
B)  When a company's work is very stable and steady, it is best to use contingent workers. 
C)  When the tasks are very narrow in scope and specialized, it is best to use contingent workers. 
D)  It is good strategy if the economic climate is uncertain. 
A)  These people are primarily over 45 years of age. They are more dependable. 
B)  When a company's work is very stable and steady, it is best to use contingent workers. 
C)  When the tasks are very narrow in scope and specialized, it is best to use contingent workers. 
D)  It is good strategy if the economic climate is uncertain.

Question 10

Very few experienced employees have skills and knowledge that are considered to be at a higher level than what they use at their jobs.

Accepted Answer

A) True 
 B)False

Question 11

_________ is the set of activities for obtaining the right number of people at the right time in order to select those who best meet the needs of the organization.

Accepted Answer

A)  Pre-selection 
B)  Recruitment 
C)  Networking 
D)  Preemptive hiring 
A)  Pre-selection 
B)  Recruitment 
C)  Networking 
D)  Preemptive hiring

Question 12

Reverse discrimination is the term the EEOC uses to refer to activities designed to "right past wrongs" that resulted from discrimination against women and minorities.

Accepted Answer

A) True 
 B)False

Question 13

The employment at will doctrine maintained that a firm could only fire a worker if it could demonstrate just cause.

Accepted Answer

A) True 
 B)False

Question 14

In recent years, many companies have avoided hiring permanent workers during periods of growth by using temporary employees and outsourcing some of their functions.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following statements about home-based work is most accurate?

Accepted Answer

A)  Although home-based work may become very popular in the future, only a small percentage of workers currently work at home on a regular basis. 
B)  Home-based work offers big advantages for many workers, but is likely to increase costs for employers significantly. 
C)  Home-based work tends to increase the productivity of almost all workers, since people tend to be more productive when they are comfortable and can work flexible hours. 
D)  Home-based work allows workers to choose their own hours and interrupt work for child care and other tasks, but this freedom and flexibility can create problems for some workers. 
A)  Although home-based work may become very popular in the future, only a small percentage of workers currently work at home on a regular basis. 
B)  Home-based work offers big advantages for many workers, but is likely to increase costs for employers significantly. 
C)  Home-based work tends to increase the productivity of almost all workers, since people tend to be more productive when they are comfortable and can work flexible hours. 
D)  Home-based work allows workers to choose their own hours and interrupt work for child care and other tasks, but this freedom and flexibility can create problems for some workers.

Question 16

Chris Schubert is a human resource manager with the Night Owl Publishing Company. He just finished creating a document that describes what editors do at their jobs. The study Chris has completed is known as a human resource inventory.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements about recruiting is most accurate?

Accepted Answer

A)  It is important for a firm to recruit and hire people who are not only skilled but also fit in with the firm's culture and leadership style. 
B)  Recruiting internally will almost always result in better-qualified applicants than recruiting externally. 
C)  Small firms generally have a strong advantage when it comes to recruiting. 
D)  One advantage of using external sources when recruiting is that this approach tends to result in higher morale among the firm's existing employees. 
A)  It is important for a firm to recruit and hire people who are not only skilled but also fit in with the firm's culture and leadership style. 
B)  Recruiting internally will almost always result in better-qualified applicants than recruiting externally. 
C)  Small firms generally have a strong advantage when it comes to recruiting. 
D)  One advantage of using external sources when recruiting is that this approach tends to result in higher morale among the firm's existing employees.

Question 18

One objective of a carefully managed compensation and benefit program is to retain valued employees.

Accepted Answer

A) True 
 B)False

Question 19

Job sharing has received a great deal of attention in recent years as more women with small children have entered the labor force.

Accepted Answer

A) True 
 B)False

Question 20

The strategy of giving managers assignments in a variety of departments in order to expose them to different functions is called apprenticeship training.

Accepted Answer

A) True 
 B)False

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

The result of a job analysis is a written document called a human resource inventory.

A reason workers tend to receive fewer promotions than in the past is that:

Which of the following statements about early retirement is most accurate?

According to the Spotlight on Small Business box, one way that a small business can attract qualified employees is to hire its customers.

Recent trends suggest that the best way for firms to control labor costs is to focus on limiting the growth of wages and salaries rather than controlling fringe benefits.

One of the most important responsibilities for professionals in the human resources field is:

Employee training focuses on short-term skills, while employee development focuses on long-term abilities.

What is an advantage of hiring contingent workers?

Very few experienced employees have skills and knowledge that are considered to be at a higher level than what they use at their jobs.

_________ is the set of activities for obtaining the right number of people at the right time in order to select those who best meet the needs of the organization.

Reverse discrimination is the term the EEOC uses to refer to activities designed to "right past wrongs" that resulted from discrimination against women and minorities.

The employment at will doctrine maintained that a firm could only fire a worker if it could demonstrate just cause.

In recent years, many companies have avoided hiring permanent workers during periods of growth by using temporary employees and outsourcing some of their functions.

Which of the following statements about home-based work is most accurate?

Chris Schubert is a human resource manager with the Night Owl Publishing Company. He just finished creating a document that describes what editors do at their jobs. The study Chris has completed is known as a human resource inventory.

Which of the following statements about recruiting is most accurate?

One objective of a carefully managed compensation and benefit program is to retain valued employees.

Job sharing has received a great deal of attention in recent years as more women with small children have entered the labor force.

The strategy of giving managers assignments in a variety of departments in order to expose them to different functions is called apprenticeship training.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Dealing With Union and Employeemanagement Issues

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money, Financial Institutions, and the Federal Reserve

Managing the Marketing Mix: Product, Price, Place and Promotion

Extension: Working Within the Legal Environment

Extension: Using Technology to Manage Information

Extension: Managing Risk

Extension: Managing Personal Finances

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