Exam 11: Human Resource Management: Finding and Keeping the Best Employees

The federal government has minimized its role in human resource management.

Staff members from the human resource department seldom take part in initial screening interviews, but often participate in the follow-up interviews of top job candidates.

When determining the human resources needs for a well-known engineering firm, the HR director realized that the company lacked a critical mass of engineers under the age of 30. The company could not afford to get caught short in this competitive business climate. An important recruitment strategy for the HR director's department was to start attending college fairs as well as considering hiring interns. We define his recruitment efforts as developing relationships with _______________.

The Age Discrimination in Employment Act permits age limits in professions where it can be established that ability to perform the job declines significantly with age.

While talking with a group of family and friends, Jeanne mentions that she was offered an impressive golden handshake by her employer. Which of the following statements is she most likely to make next?

Mollie Herndon is an office manager at Beaux Neaux Legal Services. The company's top management recently announced it was adopting a 360-degree review process as part of the performance appraisals of its office managers. Once this policy goes into effect, Mollie can expect her evaluations to include feedback from both the managers above her and the employees she supervises.

In an ongoing study, Jay Schuster concluded that the best way to compensate members of a team is to base each member's pay on her or his individual performance.

A newer form of performance appraisal is called the ___________ because it encourages feedback from all around the employee including those who report to him/her.

When Sally Miller was hired to a lower-level management position at Zinwick and Associates, she was introduced to Wendy Hopper, and told that Wendy would be her mentor. As a mentor, Wendy will coach and guide Sally, introduce her to the right people, and be her organizational sponsor.

Crocker Enterprises conducts thorough background investigations of its prospective employees. The purpose of such investigations is to:

A ___________ plan gives employees some ability to adjust hours when they work, as long as they work the required number of hours.

In their efforts to accommodate disabled workers, most firms experience difficulties with cultural changes, more so than with structural changes.

_____________ workers do not have the expectation of regular, full-time employment.

Online training courses are sometimes also called:

On-site haircuts and free breakfasts are examples of soft benefits some firms provide for employees.

Reggie is learning to be a carpenter by working alongside experienced carpenters. After one more year of successful training, his union will classify Reggie as a journeyman. Reggie is participating in an apprenticeship program.

Jorge hates to do performance appraisals of his subordinates because he always struggles when he has to evaluate their performance. In order to make the actual performance evaluations a better experience for all, Jorge should:

At a large law firm, Gina works daily as a secretary from 9:00 a.m. until 1:00 p.m., when she is replaced by Cassie who works from 1:00 until 5:00 p.m. The arrangement Gina and Cassie have at the law firm is known as:

When workers are a part of a team their compensation should be:

Because of the continuous flow of potential employees into the labor market, recruiting usually is the easiest task for a human resource manager to accomplish.