Exam 11: Human Resource Management: Finding and Keeping the Best Employees

The primary reason that companies do performance appraisals is to improve worker performance.

The purpose of a performance appraisal is to:

Vestibule training attempts to precisely duplicate both the methods and conditions of a real world job.

Olivia's company announced that it is going to implement a compressed workweek schedule. If Olivia takes part in this plan, she will be allowed to work fewer hours each week, as long as she completes all assignments.

On-the-job training is best suited for jobs that are easily learned or require the employee to perform repetitive physical tasks.

A worker who successfully completes an apprenticeship program earns the title:

The __________ system is a pay system that is based on job tiers, with each tier having a strict pay range.

If your company is selling its products or services to the U.S. government, you should study human resource law that pertains to:

According to the American with Disabilities Act, which of the following is not an appropriate screening tool?

The main reason firms conduct performance appraisals is to establish a formal record of job performance that will protect them from lawsuits filed by unhappy workers.

Public and private employment agencies and college placement offices are internal sources used by human resource managers when they are recruiting employees.

Liz hired Max Maxwell right out of college. Max had brought a lot to the plate at the Brooklyn Sporting Goods firm where Liz served as Marketing Director over the baseball, basketball, and hockey lines. Yesterday, Max submitted his resignation after only one year on the job, and disclosed that he is leaving sporting goods and taking a job in Canada where he will be marketing a hockey arena. Liz is beside herself and has decided to personally conduct an exit interview. In evaluating this situation, you agree that Liz is probably the best person to conduct this interview.

Which of the following statements identifies a key difference between a job description and a job specification?

Jim currently holds the position of assistant manager in his firm's credit department. He works closely with a more experienced manager to learn how to perform all of the functions involved in credit management. Jim believes he will soon be experienced enough to take over a senior position in his department. Jim has the benefit of serving as an understudy.

During the employee selection process, the screening interview is often conducted by:

Which of the following reasons makes the recruiting job more challenging?

A __________ allows workers to work the full number of hours per week in fewer days.

A management training program that gives managers assignments in a variety of departments in order to expose them to different functions within the organization is called:

Today, human resource management has become so important that in many firms it has become:

The Hottie Potatee potato bar franchise chain does not permit employees at corporate headquarters to work flextime schedules. The CEO communicated with employees and explained that shift workers at the corporate-owned potato bars cannot reasonably work that way and in order to keep things fair, he prefers that the corporate employees work regular hours from 8:00 a.m. until 5:00 p.m. or from 1:00 p.m. to 11:00 p.m., which is the other regular shift where they need staff. Workers at fast food operations do not have the opportunity for flextime schedules because they must be at work prior to the store's serving hours and usually after the store closes. They cannot plan their own schedule, but must comply with the hours that management needs help.