Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Managers at the Allerton Bank get a performance appraisal one time each year. The bank uses a relatively new evaluation process that provides feedback about performance not only from superiors but also from subordinates and other managers at the same level. This type of evaluation is known as a(n):

Advertisements in trade journals, private and public employment agencies, college placement offices, and trade associations are internal sources for recruitment.

One of the reasons many firms have chosen to use temporary employees rather than rehire full-time employees is that:

According to the material in the Reaching Beyond Our Borders box, which of the following statements about working with employees from different countries is most accurate?

The Krandall Corporation wants to reduce its labor force, but is concerned about the impact downsizing will have on its remaining employees. One policy that might allow Krandall to reduce its labor force without adversely affecting morale is to:

Distance learning training is gaining in popularity among all firms because employees can log-on to company tutorials at a time convenient to them and acquire the same training information as everyone else.

HR is focused on issues directly related to a person's job and with things that happen at work, as opposed to concerns that may affect one's work such as eldercare and childcare, but are not directly related to work.

The Civil Rights Act of 1991:

Chris is a member of the carpenters' union who recently achieved the classification of journeyman. This means that Chris:

Greg, a control room engineer at Tri-State Power, Inc.'s nuclear power plant regularly practices handling emergency situations in a computerized mockup that duplicates the sights, sounds, and experiences of a real control room under emergency conditions. Tri-State uses _______ to train its engineers.

Blue collar and clerical workers are normally paid a salary.

Walmart stores in northern Illinois have gone to a ___________, where management works four 10-hour days, and has four days off.

The prevalence of flatter corporate structures in recent years has increased the number of workers that firms promote.

Management is turning to a strategy of offering more lateral transfers due to the fact that many companies are operating under a flatter organization structure.

Ruth Gray is a manager who takes pride in her ability to be fair and impartial. She treats all workers the same way, and evaluates them all using the same standards. Ruth is likely to have difficulty with the adjustments needed to accommodate disabled workers.

Robotek International is a rapidly growing firm specializing in the production of sophisticated robots. One of the major problems Robotek is likely to face is a shortage of qualified workers.

Which of the following strategies is used by a human resource manager to fill an open position from within the company?

Salespeople often are paid a _______ based on a percentage of their sales.

The first step in the human resource planning process is to prepare a job analysis for each available position within the firm.

The cost of recruiting, processing, and training a new entry-level employee is significant, and sometimes exceeds the annual salary earned by the employee.