Question 1

A business or industry can improve productivity through improving operations and increasing ___________________________________.

Accepted Answer

employee i

Question 2

Describe the type(s)of layout(s)at a college football game for the teams,fans,officials,press,and concessioners.

Accepted Answer

At a college football game, there are ty

Question 3

Product-service mix decisions address which of the following issues?

Accepted Answer

A) Which products to offer 
B) How many different products to offer 
C) What quantity to produce of a product 
D) All of these. 
E) Only "which products to offer" and "how many different products to offer." 
A) Which products to offer 
B) How many different products to offer 
C) What quantity to produce of a product 
D) All of these. 
E) Only "which products to offer" and "how many different products to offer."

Question 4

The set of processes and systems used by organizations to convert resources into products or services is called

Accepted Answer

A) quality. 
B) technology. 
C) manufacturing. 
D) automation. 
E) None of these. 
A) quality. 
B) technology. 
C) manufacturing. 
D) automation. 
E) None of these.

Question 5

A decentralized organization will excel at which guideline for increasing speed?

Accepted Answer

A) Start from scratch 
B) Minimize the number of approvals needed to do something 
C) Develop and adhere to a schedule 
D) Do not ignore distribution 
E) Integrate speed into the organization's culture 
A) Start from scratch 
B) Minimize the number of approvals needed to do something 
C) Develop and adhere to a schedule 
D) Do not ignore distribution 
E) Integrate speed into the organization's culture

Question 6

The International Organization for Standardization requires firms to document the impact of operations on the environment.The standards are called ISO

Accepted Answer

A) 9000. 
B) 2000. 
C) 9000: 2000. 
D) 14000. 
E) None of these. 
A) 9000. 
B) 2000. 
C) 9000: 2000. 
D) 14000. 
E) None of these.

Question 7

Lawn Doctor is a lawn care service company.It sprays customers yards to fertilize the soil and prevent weeds and insects.It has found a way to improve the management of its inventory of nitrate,which is part of its ____ inventory.

Accepted Answer

A) finished-goods 
B) work-in-process 
C) raw materials 
D) in-transit 
E) just-in-time 
A) finished-goods 
B) work-in-process 
C) raw materials 
D) in-transit 
E) just-in-time

Question 8

If you were giving advice to a manager who wanted to use a just-in-time inventory management method,what would you say?

Accepted Answer

A) "Be sure to hold a lot of inventory in case you unexpectedly run out." 
B) "You will need to increase your warehouse and storage space." 
C) "Be prepared to find emergency supply sources." 
D) "Determine how much you need,then add a little extra just to be safe." 
E) None of these. 
A) "Be sure to hold a lot of inventory in case you unexpectedly run out." 
B) "You will need to increase your warehouse and storage space." 
C) "Be prepared to find emergency supply sources." 
D) "Determine how much you need,then add a little extra just to be safe." 
E) None of these.

Question 9

The text notes that what we now call operations management was once called production management and implies that there are several reasons for the change in definition.Which of the following is NOT one of those reasons?

Accepted Answer

A) The decline in manufacturing in the United States in recent years 
B) Changes in manufacturing processes such as the increased use of robots and other computer-based technology 
C) The increase in the size and importance of the service sector in the U.S.economy 
D) Drastic increases in foreign competition and the subsequent effects it has had on U.S.firms 
E) The fact that many of the tools and techniques used in manufacturing can also be used in the service sector 
A) The decline in manufacturing in the United States in recent years 
B) Changes in manufacturing processes such as the increased use of robots and other computer-based technology 
C) The increase in the size and importance of the service sector in the U.S.economy 
D) Drastic increases in foreign competition and the subsequent effects it has had on U.S.firms 
E) The fact that many of the tools and techniques used in manufacturing can also be used in the service sector

Question 10

The cellular layout is a relatively new approach to facilities design.

Accepted Answer

A) True 
 B)False

Question 11

Chefs at top restaurants go to local produce farmers to get first choice vegetables and fruits.This example focuses on which component of the total quality management strategy?

Accepted Answer

A) Employee involvement 
B) Strategic commitment 
C) Technology 
D) Materials 
E) Methods 
A) Employee involvement 
B) Strategic commitment 
C) Technology 
D) Materials 
E) Methods

Question 12

The problems,challenges,and opportunities faced by operations managers revolve around the acquisition and utilization of resources for conversion.

Accepted Answer

A) True 
 B)False

Question 13

Many firms today are reducing the number of suppliers they use and instead are focusing on building strong relationships with just a few suppliers.What are the advantages of doing this?

Accepted Answer

A) Increased use of automation 
B) More control over raw material delivery 
C) Fewer materials used in the process 
D) All of these. 
E) Only "increased use of automation" and "more control over raw material delivery" 
A) Increased use of automation 
B) More control over raw material delivery 
C) Fewer materials used in the process 
D) All of these. 
E) Only "increased use of automation" and "more control over raw material delivery"

Question 14

Which of the following is NOT one of the constraints with which a purchasing agent must deal?

Accepted Answer

A) Inventory levels and delivery dates 
B) Supplier reliability 
C) Integrating purchasing with production 
D) Getting the best possible discounts and terms 
E) The quality of what is being purchased 
A) Inventory levels and delivery dates 
B) Supplier reliability 
C) Integrating purchasing with production 
D) Getting the best possible discounts and terms 
E) The quality of what is being purchased

Question 15

Describe the use of operations,purchasing,and inventory management to achieve quality.

Accepted Answer

Operations, purchasing, and inventory ma

Question 16

The earliest form of automation¾machine-controlled devices¾were first developed

Accepted Answer

A) in the 1700s. 
B) in the 1800s. 
C) in the 1900s. 
D) after the year 2000. 
E) None of these. 
A) in the 1700s. 
B) in the 1800s. 
C) in the 1900s. 
D) after the year 2000. 
E) None of these.

Question 17

During the decline of the manufacturing sector,a tremendous growth in the service sector kept the US economy form declining at the same rate.

Accepted Answer

A) True 
 B)False

Question 18

The economic measure of efficiency that really amounts to an output-to-input analysis is called ____________________.

Accepted Answer

The answer of The economic measure of efficiency that really...

Question 19

Al Lovata,CEO of Be Our Guest Inc.rented a CFO from Milestone Advisors LLC to help cut cost during the economic downturn.Be Our Guest used

Accepted Answer

A) SQC. 
B) TQM. 
C) outsourcing. 
D) benchmarking. 
E) ISO 9000. 
A) SQC. 
B) TQM. 
C) outsourcing. 
D) benchmarking. 
E) ISO 9000.

Question 20

Dominoes tossed out its old pizza recipe and openly mocked itself in advertisements,admitting that the old formula tasted like cardboard.Which dimension of quality was Dominoes attempting to change?

Accepted Answer

A) Aesthetics 
B) Features 
C) Reliability 
D) Serviceability 
E) Perceived quality 
A) Aesthetics 
B) Features 
C) Reliability 
D) Serviceability 
E) Perceived quality

A business or industry can improve productivity through improving operations and increasing ___________________________________.

Describe the type(s)of layout(s)at a college football game for the teams,fans,officials,press,and concessioners.

Product-service mix decisions address which of the following issues?

The set of processes and systems used by organizations to convert resources into products or services is called

A decentralized organization will excel at which guideline for increasing speed?

The International Organization for Standardization requires firms to document the impact of operations on the environment.The standards are called ISO

Lawn Doctor is a lawn care service company.It sprays customers yards to fertilize the soil and prevent weeds and insects.It has found a way to improve the management of its inventory of nitrate,which is part of its ____ inventory.

If you were giving advice to a manager who wanted to use a just-in-time inventory management method,what would you say?

The text notes that what we now call operations management was once called production management and implies that there are several reasons for the change in definition.Which of the following is NOT one of those reasons?

The cellular layout is a relatively new approach to facilities design.

Chefs at top restaurants go to local produce farmers to get first choice vegetables and fruits.This example focuses on which component of the total quality management strategy?

The problems,challenges,and opportunities faced by operations managers revolve around the acquisition and utilization of resources for conversion.

Many firms today are reducing the number of suppliers they use and instead are focusing on building strong relationships with just a few suppliers.What are the advantages of doing this?

Which of the following is NOT one of the constraints with which a purchasing agent must deal?

Describe the use of operations,purchasing,and inventory management to achieve quality.

The earliest form of automation¾machine-controlled devices¾were first developed

During the decline of the manufacturing sector,a tremendous growth in the service sector kept the US economy form declining at the same rate.

The economic measure of efficiency that really amounts to an output-to-input analysis is called ____________________.

Al Lovata,CEO of Be Our Guest Inc.rented a CFO from Milestone Advisors LLC to help cut cost during the economic downturn.Be Our Guest used

Dominoes tossed out its old pizza recipe and openly mocked itself in advertisements,admitting that the old formula tasted like cardboard.Which dimension of quality was Dominoes attempting to change?

Understanding the Managers Job

The Environment of Organizations and Managers

Planning and Strategic Management

Managing Decision Making

Entrepreneurship and New Venture Management

Organization Structure and Design

Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Leadership and Influence Processes

Communication in Organizations

Managing Work Groups and Teams

Basic Elements of Control

Filters

Exam 15: Managing Operations, quality, and Productivity

A business or industry can improve productivity through improving operations and increasing ___________________________________.

Describe the type(s)of layout(s)at a college football game for the teams,fans,officials,press,and concessioners.

Product-service mix decisions address which of the following issues?

The set of processes and systems used by organizations to convert resources into products or services is called

A decentralized organization will excel at which guideline for increasing speed?

The International Organization for Standardization requires firms to document the impact of operations on the environment.The standards are called ISO

Lawn Doctor is a lawn care service company.It sprays customers yards to fertilize the soil and prevent weeds and insects.It has found a way to improve the management of its inventory of nitrate,which is part of its ____ inventory.

If you were giving advice to a manager who wanted to use a just-in-time inventory management method,what would you say?

The text notes that what we now call operations management was once called production management and implies that there are several reasons for the change in definition.Which of the following is NOT one of those reasons?

The cellular layout is a relatively new approach to facilities design.

Chefs at top restaurants go to local produce farmers to get first choice vegetables and fruits.This example focuses on which component of the total quality management strategy?

The problems,challenges,and opportunities faced by operations managers revolve around the acquisition and utilization of resources for conversion.

Many firms today are reducing the number of suppliers they use and instead are focusing on building strong relationships with just a few suppliers.What are the advantages of doing this?

Which of the following is NOT one of the constraints with which a purchasing agent must deal?

Describe the use of operations,purchasing,and inventory management to achieve quality.

The earliest form of automation¾machine-controlled devices¾were first developed

During the decline of the manufacturing sector,a tremendous growth in the service sector kept the US economy form declining at the same rate.

The economic measure of efficiency that really amounts to an output-to-input analysis is called ____________________.

Al Lovata,CEO of Be Our Guest Inc.rented a CFO from Milestone Advisors LLC to help cut cost during the economic downturn.Be Our Guest used

Dominoes tossed out its old pizza recipe and openly mocked itself in advertisements,admitting that the old formula tasted like cardboard.Which dimension of quality was Dominoes attempting to change?

Understanding the Managers Job

The Environment of Organizations and Managers

Planning and Strategic Management

Managing Decision Making

Entrepreneurship and New Venture Management

Organization Structure and Design

Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Leadership and Influence Processes

Communication in Organizations

Managing Work Groups and Teams

Basic Elements of Control

Filters