Question 1

Power School allows parents to review grades,attendance,assignments,and student data on a daily basis.This is an example of

Accepted Answer

A) advancement in service technology. 
B) advancement in manufacturing technology. 
C) computer-aided manufacturing. 
D) computer aided design. 
E) computer-assisted technology. 
A) advancement in service technology. 
B) advancement in manufacturing technology. 
C) computer-aided manufacturing. 
D) computer aided design. 
E) computer-assisted technology.

Question 2

Operations is not an important functional concern for organizations because efficient and effective management of operations undermines quality.

Accepted Answer

A) True 
 B)False

Question 3

Quality is both an absolute and a relative concept.

Accepted Answer

A) True 
 B)False

Question 4

Almost 20,000 UPS employees are now equipped with ring scanners¾small electronic devices worn on their index fingers and wired to a small computer on their wrists.When a UPS employee holds a package,the ring shoots a pattern of photons on the package.Within moments,its location is updated at the UPS Web site.This use of an operations improvement allows UPS to

Accepted Answer

A) improve its productivity. 
B) decrease fixed cost. 
C) decrease its dependence on its Web site. 
D) increase customer affective responses. 
E) None of these. 
A) improve its productivity. 
B) decrease fixed cost. 
C) decrease its dependence on its Web site. 
D) increase customer affective responses. 
E) None of these.

Question 5

When considering making a capacity decision,which of the following will be important information to have?

Accepted Answer

A) Market demand for the product 
B) Current capacity 
C) Funds available for expansion 
D) All of these 
E) Only "market demand for the product" and "current capacity." 
A) Market demand for the product 
B) Current capacity 
C) Funds available for expansion 
D) All of these 
E) Only "market demand for the product" and "current capacity."

Question 6

The techniques chefs use to transform ingredients into meals is the TQM dimension

Accepted Answer

A) employee involvement. 
B) strategic commitment. 
C) technology. 
D) materials. 
E) methods. 
A) employee involvement. 
B) strategic commitment. 
C) technology. 
D) materials. 
E) methods.

Question 7

What is supply chain management? What is the purpose?

Accepted Answer

Supply chain management (SCM) is the coo

Question 8

Work-in-process inventories are made up of partially completed products that need further processing.

Accepted Answer

A) True 
 B)False

Question 9

The American Society for Quality Control defines quality as the totality of features and characteristics that impact on the ability of a product or service to satisfy needs.

Accepted Answer

A) True 
 B)False

Question 10

When you visit a financial planner,you provide her with income,expense,and goal information.She then turns that information into a financial plan with a budget,investment plan,and insurance plan.She is practicing operations management.

Accepted Answer

A) True 
 B)False

Question 11

Right Management Consulting is part of the ____________________ sector of the economy.

Accepted Answer

The answer of Right Management Consulting is part of the...

Question 12

Which of the following organizations creates form utility?

Accepted Answer

A) eTrade 
B) Malouf car dealership 
C) St.Mary's church 
D) Oakley sunglasses 
E) United Airlines 
A) eTrade 
B) Malouf car dealership 
C) St.Mary's church 
D) Oakley sunglasses 
E) United Airlines

Question 13

Work teams are common vehicles for increasing employee involvement in TQM.

Accepted Answer

A) True 
 B)False

Question 14

Firm productivity is a primary determinant of an organization's level of profitability and ultimately,of its ability to survive.

Accepted Answer

A) True 
 B)False

Question 15

____________________ is the set of processes and systems used by organizations to convert resources into products or services.

Accepted Answer

The answer of ____________________ is the set of processes and...

Question 16

Automation is a type of operational technology that is used only in manufacturing organizations.

Accepted Answer

A) True 
 B)False

Question 17

Current thinking about the relationship between productivity and quality is that there is an indirect relationship between the two factors.

Accepted Answer

A) True 
 B)False

Question 18

When an organization produces 100,000 units of output for 10 hours of direct labor,what is its labor productivity index?

Accepted Answer

A) 1,000 
B) 10 
C) 10,000 
D) 100 
E) 1,000,000 
A) 1,000 
B) 10 
C) 10,000 
D) 100 
E) 1,000,000

Question 19

More jobs have been created due to increased use of automation than have been lost.

Accepted Answer

A) True 
 B)False

Question 20

In Computer-integrated manufacturing ___________________________________ and ___________________________________ are linked together,and computer networks automatically adjust machine placements and setting to enhance scheduling.

Accepted Answer

The answer of In Computer-integrated manufacturing ___________________________________ and ___________________________________ are...

Power School allows parents to review grades,attendance,assignments,and student data on a daily basis.This is an example of

Operations is not an important functional concern for organizations because efficient and effective management of operations undermines quality.

Quality is both an absolute and a relative concept.

When considering making a capacity decision,which of the following will be important information to have?

The techniques chefs use to transform ingredients into meals is the TQM dimension

What is supply chain management? What is the purpose?

Work-in-process inventories are made up of partially completed products that need further processing.

The American Society for Quality Control defines quality as the totality of features and characteristics that impact on the ability of a product or service to satisfy needs.

When you visit a financial planner,you provide her with income,expense,and goal information.She then turns that information into a financial plan with a budget,investment plan,and insurance plan.She is practicing operations management.

Right Management Consulting is part of the ____________________ sector of the economy.

Which of the following organizations creates form utility?

Work teams are common vehicles for increasing employee involvement in TQM.

Firm productivity is a primary determinant of an organization's level of profitability and ultimately,of its ability to survive.

____________________ is the set of processes and systems used by organizations to convert resources into products or services.

Automation is a type of operational technology that is used only in manufacturing organizations.

Current thinking about the relationship between productivity and quality is that there is an indirect relationship between the two factors.

When an organization produces 100,000 units of output for 10 hours of direct labor,what is its labor productivity index?

More jobs have been created due to increased use of automation than have been lost.

In Computer-integrated manufacturing _ and _ are linked together,and computer networks automatically adjust machine placements and setting to enhance scheduling.

Understanding the Managers Job

The Environment of Organizations and Managers

Planning and Strategic Management

Managing Decision Making

Entrepreneurship and New Venture Management

Organization Structure and Design

Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Leadership and Influence Processes

Communication in Organizations

Managing Work Groups and Teams

Basic Elements of Control

Filters

Exam 15: Managing Operations, quality, and Productivity

Power School allows parents to review grades,attendance,assignments,and student data on a daily basis.This is an example of

Operations is not an important functional concern for organizations because efficient and effective management of operations undermines quality.

Quality is both an absolute and a relative concept.

When considering making a capacity decision,which of the following will be important information to have?

The techniques chefs use to transform ingredients into meals is the TQM dimension

What is supply chain management? What is the purpose?

Work-in-process inventories are made up of partially completed products that need further processing.

The American Society for Quality Control defines quality as the totality of features and characteristics that impact on the ability of a product or service to satisfy needs.

When you visit a financial planner,you provide her with income,expense,and goal information.She then turns that information into a financial plan with a budget,investment plan,and insurance plan.She is practicing operations management.

Right Management Consulting is part of the ____________________ sector of the economy.

Which of the following organizations creates form utility?

Work teams are common vehicles for increasing employee involvement in TQM.

Firm productivity is a primary determinant of an organization's level of profitability and ultimately,of its ability to survive.

____________________ is the set of processes and systems used by organizations to convert resources into products or services.

Automation is a type of operational technology that is used only in manufacturing organizations.

Current thinking about the relationship between productivity and quality is that there is an indirect relationship between the two factors.

When an organization produces 100,000 units of output for 10 hours of direct labor,what is its labor productivity index?

More jobs have been created due to increased use of automation than have been lost.

In Computer-integrated manufacturing ___________________________________ and ___________________________________ are linked together,and computer networks automatically adjust machine placements and setting to enhance scheduling.

Understanding the Managers Job

The Environment of Organizations and Managers

Planning and Strategic Management

Managing Decision Making

Entrepreneurship and New Venture Management

Organization Structure and Design

Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Leadership and Influence Processes

Communication in Organizations

Managing Work Groups and Teams

Basic Elements of Control

Filters

In Computer-integrated manufacturing _ and _ are linked together,and computer networks automatically adjust machine placements and setting to enhance scheduling.