Question 1

A "process" is any part of an organization that takes inputs and transforms them into outputs that,hopefully,are of greater value to the organization than the original inputs.

Accepted Answer

A) True 
 B)False

Question 2

Process analysis can help answer many important questions such as how many customers can a process handle per hour.

Accepted Answer

A) True 
 B)False

Question 3

What might you do in designing a two-stage process where each process had equal average process time but with high process time variability in the first stage and low variability in the second stage? Why?

Accepted Answer

One solution is to place a small buffer

Question 4

When a make-to-order production process is used,production is based on forecasts.

Accepted Answer

A) True 
 B)False

Question 5

When we use a make-to-stock production process we base our production on forecast values.

Accepted Answer

A) True 
 B)False

Question 6

What is the ratio of output to input called?

Accepted Answer

The answer of What is the ratio of output to...

Question 7

According to Little's Law,which of the following ratios is used to find throughput time?

Accepted Answer

A) Cycle time/Process time 
B) Throughput time/Process velocity 
C) Process velocity/Throughput time 
D) Work-in-Process/Throughput rate 
E) Value added time/Process velocity 
A) Cycle time/Process time 
B) Throughput time/Process velocity 
C) Process velocity/Throughput time 
D) Work-in-Process/Throughput rate 
E) Value added time/Process velocity

Question 8

An advantage of a make-to-stock process is which of the following?

Accepted Answer

A) Rapid delivery of a standard product 
B) All units of output are unique 
C) It responds directly to customer orders 
D) It allows the firm to avoid inventory costs 
E) It combines the best features of other processes 
A) Rapid delivery of a standard product 
B) All units of output are unique 
C) It responds directly to customer orders 
D) It allows the firm to avoid inventory costs 
E) It combines the best features of other processes

Question 9

The formula (Throughput time = Work-in-process/Throughput Rate)is known as what?

Accepted Answer

The answer of The formula (Throughput time = Work-in-process/Throughput Rate)is...

Question 10

A rectangle is conventionally used in a process flowchart to represent a task or operation.

Accepted Answer

A) True 
 B)False

Question 11

A bottleneck occurs when a stage in a production process is starving.

Accepted Answer

A) True 
 B)False

Question 12

To reduce process throughput time you might try which of the following actions?

Accepted Answer

A) Outsource activities 
B) Change the sequence of activities 
C) Improve teamwork 
D) Reduce management interference 
E) Introduce incentive pay 
A) Outsource activities 
B) Change the sequence of activities 
C) Improve teamwork 
D) Reduce management interference 
E) Introduce incentive pay

Question 13

A process flowchart uses which of the following symbols to represent a decision point in a flow diagram?

Accepted Answer

A) Rectangle 
B) Arrow 
C) Inverted triangle 
D) Diamond 
E) A dashed line 
A) Rectangle 
B) Arrow 
C) Inverted triangle 
D) Diamond 
E) A dashed line

Question 14

To reduce process throughput time you might try which of the following actions?

Accepted Answer

A) Perform activities in parallel 
B) Change the sequence of activities 
C) Reduce interruptions 
D) Acquire additional equipment 
E) All of the above 
A) Perform activities in parallel 
B) Change the sequence of activities 
C) Reduce interruptions 
D) Acquire additional equipment 
E) All of the above

Question 15

Process analysis can help answer many important questions such as why change in a process is necessary.

Accepted Answer

A) True 
 B)False

Question 16

A process flowchart uses which of the following symbols to represent flows of material or customers in a flow diagram?

Accepted Answer

A) Rectangle 
B) Arrow 
C) Inverted triangle 
D) Diamond 
E) A dashed line 
A) Rectangle 
B) Arrow 
C) Inverted triangle 
D) Diamond 
E) A dashed line

Question 17

Which following production process term best describes the situation when activities in a stage of production must stop because there is no work?

Accepted Answer

A) Blocking 
B) Buffering 
C) Starving 
D) Buffer 
E) Setup time 
A) Blocking 
B) Buffering 
C) Starving 
D) Buffer 
E) Setup time

Question 18

Make-to-stock production processes can easily handle requests for customized product features.

Accepted Answer

A) True 
 B)False

Question 19

If you want to reduce process throughput time it has been suggested that you can perform activities in the process in parallel.

Accepted Answer

A) True 
 B)False

Question 20

Hybrid processes combine some features of make-to-order and make-to-stock production processes.

Accepted Answer

A) True 
 B)False

Exam 6: Process Analysis

A "process" is any part of an organization that takes inputs and transforms them into outputs that,hopefully,are of greater value to the organization than the original inputs.

Process analysis can help answer many important questions such as how many customers can a process handle per hour.

What might you do in designing a two-stage process where each process had equal average process time but with high process time variability in the first stage and low variability in the second stage? Why?

When a make-to-order production process is used,production is based on forecasts.

When we use a make-to-stock production process we base our production on forecast values.

What is the ratio of output to input called?

According to Little's Law,which of the following ratios is used to find throughput time?

An advantage of a make-to-stock process is which of the following?

The formula (Throughput time = Work-in-process/Throughput Rate)is known as what?

A rectangle is conventionally used in a process flowchart to represent a task or operation.

A bottleneck occurs when a stage in a production process is starving.

To reduce process throughput time you might try which of the following actions?

A process flowchart uses which of the following symbols to represent a decision point in a flow diagram?

To reduce process throughput time you might try which of the following actions?

Process analysis can help answer many important questions such as why change in a process is necessary.

A process flowchart uses which of the following symbols to represent flows of material or customers in a flow diagram?

Which following production process term best describes the situation when activities in a stage of production must stop because there is no work?

Make-to-stock production processes can easily handle requests for customized product features.

If you want to reduce process throughput time it has been suggested that you can perform activities in the process in parallel.

Hybrid processes combine some features of make-to-order and make-to-stock production processes.

Introduction to the Field

Operations and Supply Strategy

Project Management

Product and Service Design

Strategic Capacity Management

Manufacturing Processes

Service Processes

Six Sigma Quality

Supply-Chain Strategy

Logistics and Facility Location

Lean Manufacturing

Operations Consulting Reengineering

Enterprise Resource Planning Systems

Demand Management and Forecasting

Aggregate Sales and Operations Planning

Inventory Control

Material Requirements Planning

Scheduling

Constraint Management

Linear Programming Using the Excel Solver

Learning Curves

Job Design Work Measurement

Waiting Line Analysis

Process Capability and Spc

Simulation

Filters