Question 1

Activity-system maps depict the geographic reach of a company's business strategies.

Accepted Answer

A) True 
 B)False  False

Question 2

In a multifactor measure of productivity the numerator of the ratio would include all resources used or all inputs.

Accepted Answer

A) True 
 B)False  False

Question 3

The process when a company seeks to match the benefits of a successful position while maintaining its existing position by adding new features,services and technologies into its current portfolio is called innovation.

Accepted Answer

A) True 
 B)False  False

Question 4

The process when a company seeks to match the benefits of a successful position while maintaining its existing position by adding new features,services and technologies into its current portfolio it is called straddling.

Accepted Answer

A) True 
 B)False

Question 5

The primary job of operations and supply strategy is to deliver the most feature-rich,highest quality product at the lowest price within specified parameters of delivery time and customization.

Accepted Answer

A) True 
 B)False

Question 6

Various financial data for SunPath Manufacturing for 2008 & 2009 follow. $\begin{array}{llll} 
& & 2008 & 2009 \
\text { Output: } & \text { Sales } & \$ 300,000 & \$ 330,000 \
\text { Inputs: } & \text { Labor } & \$ 40,000 & \$ 43,000 \
& \text { Raw Materials: } & \$ 45,000 & \$ 51,000 \
& \text { Energy: } & \$ 10,000 & \$ 9,000 \
& \text { Capital Employed: } & \$ 250,000 & \$ 262,000 \
& \text { Other: } & \$ 2,000 & \$ 6,000
\end{array}$
What is the percentage change in the multifactor labor and raw materials productivity measure for SunPath between 2008 & 2009?

Accepted Answer

A) -9.22 
B) 2.33 
C) 0.53 
D) 2.88 
E) 10.39 
A) -9.22 
B) 2.33 
C) 0.53 
D) 2.88 
E) 10.39

Question 7

In the operations and supply strategy framework proposed in the textbook,financial management is considered a support platform.

Accepted Answer

A) True 
 B)False

Question 8

An activity-based map is which of the following?

Accepted Answer

A) A network guide to route airlines 
B) A listing of activities that make up a project 
C) A network that shows how a company's strategy is delivered to customers 
D) A facility layout schematic noting what is done where 
E) A timeline displaying major planned events 
A) A network guide to route airlines 
B) A listing of activities that make up a project 
C) A network that shows how a company's strategy is delivered to customers 
D) A facility layout schematic noting what is done where 
E) A timeline displaying major planned events

Question 9

In the operations and supply strategy framework presented in the textbook,which of the following is a support platform?

Accepted Answer

A) Sales force management 
B) Information management 
C) Production scheduling 
D) Corporate management 
E) Customers 
A) Sales force management 
B) Information management 
C) Production scheduling 
D) Corporate management 
E) Customers

Question 10

An order qualifier is a set of screening criteria that permits a firm's products to be considered as possible candidates for purchase.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is a partial measure of productivity?

Accepted Answer

A) Output/Materials 
B) Output/(Labor + Capital + Energy) 
C) Output/All resources used 
D) Output/Inputs 
E) All of the above 
A) Output/Materials 
B) Output/(Labor + Capital + Energy) 
C) Output/All resources used 
D) Output/Inputs 
E) All of the above

Question 12

Why might a partial productivity measure be preferred to the more comprehensive total factor measure of productivity?

Accepted Answer

Student responses to this question will

Question 13

Which of the following is not one of the major strategic operations and supply competitive dimensions that form a company's competitive position?

Accepted Answer

A) Cost or price 
B) Delivery speed 
C) Delivery reliability 
D) Management acumen 
E) Coping with changes in demand 
A) Cost or price 
B) Delivery speed 
C) Delivery reliability 
D) Management acumen 
E) Coping with changes in demand

Question 14

Highly efficient firms usually fare poorly when demand drops during a recession since their low-cost structure requires a very large demand to maintain efficiency.

Accepted Answer

A) True 
 B)False

Question 15

What is a criterion or product characteristic that differentiates a product from the products of competitors in a way meaningful to the market called?

Accepted Answer

The answer of What is a criterion or product characteristic...

Question 16

The total output from a production system in one day is 500 units and the total labor necessary to produce the 500 units is 350 hours.Using the appropriate productivity measure,which of the following numbers represents the resulting productivity ratio?

Accepted Answer

A) 1.000 
B) 1.428 
C) 0.700 
D) 0.411 
E) None of the above 
A) 1.000 
B) 1.428 
C) 0.700 
D) 0.411 
E) None of the above

Question 17

Productivity is a relative measure.

Accepted Answer

A) True 
 B)False

Question 18

Various financial data for SunPath Manufacturing for 2008 & 2009 follow. $\begin{array}{llll} 
& & 2008 & 2009 \
\text { Output: } & \text { Sales } & \$ 300,000 & \$ 330,000 \
\text { Inputs: } & \text { Labor } & \$ 40,000 & \$ 43,000 \
& \text { Raw Materials: } & \$ 45,000 & \$ 51,000 \
& \text { Energy: } & \$ 10,000 & \$ 9,000 \
& \text { Capital Employed: } & \$ 250,000 & \$ 262,000 \
& \text { Other: } & \$ 2,000 & \$ 6,000
\end{array}$
What is the percentage change in the energy partial productivity measure for SunPath between 2008 & 2009?

Accepted Answer

A) 9.22 
B) 2.33 
C) 0.53 
D) 2.88 
E) 10.39 
A) 9.22 
B) 2.33 
C) 0.53 
D) 2.88 
E) 10.39

Question 19

The total output from a production system in one day is 900 units and the total labor necessary to produce the 900 units is 900 hours.Using the appropriate productivity measure,what is the resulting productivity ratio?

Accepted Answer

A) 1.000 
B) 1.428 
C) 0.700 
D) 0.411 
E) None of the above 
A) 1.000 
B) 1.428 
C) 0.700 
D) 0.411 
E) None of the above

Question 20

Various financial data for SunPath Manufacturing for 2008 & 2009 follow. $\begin{array}{llll} 
& & 2008 & 2009 \
\text { Output: } & \text { Sales } & \$ 300,000 & \$ 330,000 \
\text { Inputs: } & \text { Labor } & \$ 40,000 & \$ 43,000 \
& \text { Raw Materials: } & \$ 45,000 & \$ 51,000 \
& \text { Energy: } & \$ 10,000 & \$ 9,000 \
& \text { Capital Employed: } & \$ 250,000 & \$ 262,000 \
& \text { Other: } & \$ 2,000 & \$ 6,000
\end{array}$
What is the percentage change in the labor partial productivity measure for SunPath between 2008 & 2009?

Accepted Answer

A) 9.22 
B) 2.33 
C) 0.53 
D) 2.88 
E) 10.39 
A) 9.22 
B) 2.33 
C) 0.53 
D) 2.88 
E) 10.39

Exam 2: Operations and Supply Strategy

Activity-system maps depict the geographic reach of a company's business strategies.

In a multifactor measure of productivity the numerator of the ratio would include all resources used or all inputs.

The process when a company seeks to match the benefits of a successful position while maintaining its existing position by adding new features,services and technologies into its current portfolio is called innovation.

The process when a company seeks to match the benefits of a successful position while maintaining its existing position by adding new features,services and technologies into its current portfolio it is called straddling.

The primary job of operations and supply strategy is to deliver the most feature-rich,highest quality product at the lowest price within specified parameters of delivery time and customization.

In the operations and supply strategy framework proposed in the textbook,financial management is considered a support platform.

An activity-based map is which of the following?

In the operations and supply strategy framework presented in the textbook,which of the following is a support platform?

An order qualifier is a set of screening criteria that permits a firm's products to be considered as possible candidates for purchase.

Which of the following is a partial measure of productivity?

Why might a partial productivity measure be preferred to the more comprehensive total factor measure of productivity?

Which of the following is not one of the major strategic operations and supply competitive dimensions that form a company's competitive position?

Highly efficient firms usually fare poorly when demand drops during a recession since their low-cost structure requires a very large demand to maintain efficiency.

What is a criterion or product characteristic that differentiates a product from the products of competitors in a way meaningful to the market called?

The total output from a production system in one day is 500 units and the total labor necessary to produce the 500 units is 350 hours.Using the appropriate productivity measure,which of the following numbers represents the resulting productivity ratio?

Productivity is a relative measure.

The total output from a production system in one day is 900 units and the total labor necessary to produce the 900 units is 900 hours.Using the appropriate productivity measure,what is the resulting productivity ratio?

Introduction to the Field

Project Management

Product and Service Design

Strategic Capacity Management

Process Analysis

Manufacturing Processes

Service Processes

Six Sigma Quality

Supply-Chain Strategy

Logistics and Facility Location

Lean Manufacturing

Operations Consulting Reengineering

Enterprise Resource Planning Systems

Demand Management and Forecasting

Aggregate Sales and Operations Planning

Inventory Control

Material Requirements Planning

Scheduling

Constraint Management

Linear Programming Using the Excel Solver

Learning Curves

Job Design Work Measurement

Waiting Line Analysis

Process Capability and Spc

Simulation

Filters