Chat with AIExam 6: Process Analysis
If you want to reduce process throughput time it has been suggested that you can reduce interruptions in the production process.
(37) 
VerifiedTrue
Three fast-food chains are discussed in the text.McDonald's traditional process is make-to-stock;Wendy's has a make-to-order process and Burger King has a process which is a hybrid of the other two.Discuss the advantages and disadvantages of each of these approaches.Why do you suppose that each of these approaches can survive in the fast food industry?
(39) VerifiedDiscussion of the first part of the question is found in the text on page 165-167.The issue of why one or another of these approaches has not become the "dominant design" relates to the fact that each approach will perform well on one or another dimension and these dimensions are those valued by the companies target markets.Interestingly,as the fast food industry has matured,one of the ways that competition has played out has been changes to the operating processes these firms employ.The example of McDonald's experimentation with kiosk ordering leads off this chapter and their development of a hybrid process is discussed on page 167.Wendy's broadened menu has made a quick make-to-order performance more elusive.Dietary preference changes will influence the market for fast foods and cause other changes over time.This will require process adjustments for each player in this industry.It may be,therefore,that the process that is the most easily adaptable-the least rigid-will find competitive advantage,at least temporarily.
A service operation by its very nature is a make-to-stock type of production process.
(37) VerifiedFalse
A process flowchart uses which of the following symbols to represent storage areas or queues in a flow diagram?
(41) McDonald's fast food restaurants have traditionally used a Make-To-Order production process.
(35) Utilization of a production process is the ratio of time that a resource is actually being used relative to the time it is available for use.
(41) Benchmarking refers to the practice of comparing the production metrics of one firm with the production metrics of another.
(44) Blocking in production processes is when activities in a stage must continue because there in no place to deposit completed items.
(41) Pacing in production processes refers to the fixed timing of the movement of items through the process.
(41) Setup time is the time required to prepare a process to produce a particular item.
(42) A process flowchart uses which of the following symbols to represent tasks or operations in a flow diagram?
(29) Efficiency of a production process is the ratio of the actual output of a process to some standard.
(31) Cycle time is the ratio of the time that a resource is actually activated relative to the time that it is available for use.
(42) What are you doing when you compare the metrics of your company to another?
(33) Utilization of a production process is the ratio of output to input.
(39) A diamond is conventionally used in a process flowchart to represent a storage area or queue.
(37) According to Little's law,which of the following can be used to estimate work-in-process inventory?
(36) Throughput time of a production process is the amount of time a unit spends actually being worked on.
(36) A process flowchart uses symbols to represent which of the following?
(38) 
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