Exam 24: Waiting Line Analysis
Exam 1: Introduction to the Field59 Questions
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Exam 12: Lean Manufacturing74 Questions
Exam 13: Operations Consulting Reengineering68 Questions
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Exam 19: Scheduling69 Questions
Exam 20: Constraint Management64 Questions
Exam 21: Linear Programming Using the Excel Solver40 Questions
Exam 22: Learning Curves57 Questions
Exam 23: Job Design Work Measurement61 Questions
Exam 24: Waiting Line Analysis61 Questions
Exam 25: Process Capability and Spc75 Questions
Exam 26: Simulation54 Questions
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Machine breakdown and repair in a twelve machine factory having one repair mechanic would develop which type of queuing system line structure concerning machine breakdowns?
Free
(Multiple Choice)
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Correct Answer:
A
Longest waiting time in line is a queue discipline discussed in the textbook.
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(True/False)
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Correct Answer:
True
Assume the service rate for a queue in a truck-loading operation is 2 trucks per hour.Using the infinite queuing notion for the models presented in the textbook which of the following is the average service time?
Free
(Multiple Choice)
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Correct Answer:
C
Buying items at a department store where there are a large number of checkout counters features which type of queuing system line structure?
(Short Answer)
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In a practical sense,a finite line is one that is potentially very long in terms of the capacity of the serving system.
(True/False)
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When arrivals occur in a purely random fashion at a service facility,what kind of distribution does a plot of interarrival times yield?
(Short Answer)
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In a practical sense,an infinite queue is one that includes every possible member of the served population.
(True/False)
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A roller coaster ride in an amusement park employs which type of queuing system line structure?
(Multiple Choice)
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Getting a flu shot from the one campus nurse that is on duty might involve standing in which type of queuing line structure?
(Short Answer)
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The central problem in virtually every waiting line situation is a trade-off decision balancing the costs of adding services with the costs of waiting.
(True/False)
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A variable arrival rate is more common in waiting line management than a constant arrival rate.
(True/False)
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Which of the following is a suggestion for managing queues that is mentioned in the textbook?
(Multiple Choice)
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There are different queuing models to fit different queuing situations.
(True/False)
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A single toll booth on a one-lane bridge is which type of queuing system line structure?
(Short Answer)
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The term "queue discipline" involves the art of controlling surly and unruly customers who have become irritated by waiting.
(True/False)
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In essence,a queuing system includes several major components.Which of the following is not one of them?
(Multiple Choice)
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A department of 25 machines is kept running by three operators who respond to randomly occurring equipment problems.An analyst who wanted to know how much production was being lost by machines waiting for service could use queuing theory analysis to find out.
(True/False)
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Best customer last is a queue discipline discussed in the textbook.
(True/False)
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Ideally in waiting line or queuing analysis we want to balance the cost of service capacity with the cost of waiting.
(True/False)
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Buying food at a large food store with multiple checkout counters features which type of queuing system line structure?
(Multiple Choice)
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