Exam 10: Project Communications Management

Many studies define project success as meeting project scope,time,and ____________________ goals.

When using the ____,project managers exert their viewpoint at the potential expense of another viewpoint.

When using the ____,project managers retreat or withdraw from an actual or potential disagreement.

Communication skills training usually includes ____________________ activities in which participants learn concepts such as building rapport.

____ are a complete set of organized project records that provide an accurate history of the project.

Project managers should lead their teams in developing norms for dealing with various types of conflicts that might arise on their projects.

Instead of knowing the people working on their projects and developing a trusting relationship with them,many colleagues and managers should want to focus on getting information by reading technical documents.

____ involves determining the information and communications needs of the stakeholders.

_________________________ keeps stakeholders informed about how resources are being used to achieve project objectives.

The communications management plan should not address frequency of communication.

____ issues cause the most conflicts over the project life cycle.

There are ____ main processes in project communications management.

The ____________________ statement clearly defines mandatory requirements and optional requirements.

Do not have a meeting if there is a better way of achieving the objective at hand.

Communicating badly exponentially increases the possibility of making fatal mistakes.

It is common to find someone with a natural ability for both communication and technical skills.

E-mail is always an appropriate medium for all types of communications.

The ______________________________ includes a list of measures of success as well as priorities,expectations,and guidelines related to each measure.

A(n)_________________________ is a reflective statement documenting important things a team has learned from working on a project.

People have a tendency to want to report bad information.