Question 1

Total factor productivity is a measure of an organization's:

Accepted Answer

A)  market competitiveness. 
B)  responsiveness. 
C)  process design standard. 
D)  efficiency. 
E)  raw material usage. 
A)  market competitiveness. 
B)  responsiveness. 
C)  process design standard. 
D)  efficiency. 
E)  raw material usage.

Question 2

In measuring the total factor productivity of an organization,which of the following is a measure of the contribution of the raw materials to output production?

Accepted Answer

A)  The number of tons of iron ore required to make one ton of steel 
B)  The total number of units of energy consumed 
C)  The number of man hours required to process raw materials 
D)  The total number of employees involved in processing 
E)  The total number of employees required to operate the machinery 
A)  The number of tons of iron ore required to make one ton of steel 
B)  The total number of units of energy consumed 
C)  The number of man hours required to process raw materials 
D)  The total number of employees involved in processing 
E)  The total number of employees required to operate the machinery

Question 3

Write a note on improving efficiency and the factors that help enhance this process.

Accepted Answer

Increasing the efficiency of an organiza

Question 4

The measure of the efficiency of a specific unit of an organization is called its:

Accepted Answer

A)  efficiency ratio. 
B)  partial productivity. 
C)  total factor productivity. 
D)  labor productivity. 
E)  sales productivity. 
A)  efficiency ratio. 
B)  partial productivity. 
C)  total factor productivity. 
D)  labor productivity. 
E)  sales productivity.

Question 5

CRM systems have two interconnected components,sales and selling and after-sales service and support.

Accepted Answer

A) True 
 B)False

Question 6

All of the following are problems associated with total factor productivity EXCEPT:

Accepted Answer

A)  it is a useful tool to measure efficiency. 
B)  managers find the calculation complex. 
C)  it converts all factors into dollar factors. 
D)  it does not consider the exact contribution of an input to an output. 
E)  each input is typically measured in different units. 
A)  it is a useful tool to measure efficiency. 
B)  managers find the calculation complex. 
C)  it converts all factors into dollar factors. 
D)  it does not consider the exact contribution of an input to an output. 
E)  each input is typically measured in different units.

Question 7

A manufacturing organization can produce _____ cost savings as the result of _____ inventory turnover and _____ inventory holding costs.

Accepted Answer

A)  minor; decreasing; reducing 
B)  minor; increasing; increasing 
C)  major; increasing; reducing 
D)  major; decreasing; increasing 
E)  minor; decreasing; increasing 
A)  minor; decreasing; reducing 
B)  minor; increasing; increasing 
C)  major; increasing; reducing 
D)  major; decreasing; increasing 
E)  minor; decreasing; increasing

Question 8

It follows that if setup times for complex production equipment can be reduced,efficiency will rise.

Accepted Answer

A) True 
 B)False

Question 9

Flexible manufacturing systems attempt to increase the time required to set up production machinery.

Accepted Answer

A) True 
 B)False

Question 10

An advantage of JIT systems is that they leave a buffer stock of inventory available to the organization.

Accepted Answer

A) True 
 B)False

Question 11

Quality refers to the amount of inputs that are required to produce a given output.

Accepted Answer

A) True 
 B)False

Question 12

In which type of inventory system do the parts arrive at the stage of the production process just when they are needed?

Accepted Answer

A)  Raw materials system 
B)  Work-in-process system 
C)  Finished goods system 
D)  JIT system 
E)  Goods for resale system 
A)  Raw materials system 
B)  Work-in-process system 
C)  Finished goods system 
D)  JIT system 
E)  Goods for resale system

Question 13

An inventory system in which parts and supplies arrive at the organization when they are needed and not before is called a TQM system.

Accepted Answer

A) True 
 B)False

Question 14

Discuss the reasons why managers design production systems to be more responsive to customers.

Accepted Answer

Because satisfying customers is so impor

Question 15

In a fixed-position production layout,each workstation is relatively self-contained.

Accepted Answer

A) True 
 B)False

Question 16

Responsiveness to customers refers to actions taken to meet the demands and needs of customers.

Accepted Answer

A) True 
 B)False

Question 17

Flexible manufacturing is the set of operations management techniques that attempt to reduce the setup costs associated with a production system.

Accepted Answer

A) True 
 B)False

Question 18

In a process layout,machines are organized so that each operation needed is performed at workstations arranged in a fixed sequence.

Accepted Answer

A) True 
 B)False

Question 19

The fundamental rethinking and radical redesign of business processes is known as "continuous improvement".

Accepted Answer

A) True 
 B)False

Question 20

Attributes of an organization's outputs-their quality,cost,and features-are determined by the organization's production system.

Accepted Answer

A) True 
 B)False

Total factor productivity is a measure of an organization's:

In measuring the total factor productivity of an organization,which of the following is a measure of the contribution of the raw materials to output production?

Write a note on improving efficiency and the factors that help enhance this process.

The measure of the efficiency of a specific unit of an organization is called its:

CRM systems have two interconnected components,sales and selling and after-sales service and support.

All of the following are problems associated with total factor productivity EXCEPT:

A manufacturing organization can produce ___ cost savings as the result of _ inventory turnover and ___ inventory holding costs.

It follows that if setup times for complex production equipment can be reduced,efficiency will rise.

Flexible manufacturing systems attempt to increase the time required to set up production machinery.

An advantage of JIT systems is that they leave a buffer stock of inventory available to the organization.

Quality refers to the amount of inputs that are required to produce a given output.

In which type of inventory system do the parts arrive at the stage of the production process just when they are needed?

An inventory system in which parts and supplies arrive at the organization when they are needed and not before is called a TQM system.

Discuss the reasons why managers design production systems to be more responsive to customers.

In a fixed-position production layout,each workstation is relatively self-contained.

Responsiveness to customers refers to actions taken to meet the demands and needs of customers.

Flexible manufacturing is the set of operations management techniques that attempt to reduce the setup costs associated with a production system.

In a process layout,machines are organized so that each operation needed is performed at workstations arranged in a fixed sequence.

The fundamental rethinking and radical redesign of business processes is known as "continuous improvement".

Attributes of an organization's outputs-their quality,cost,and features-are determined by the organization's production system.

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Filters

Exam 14: Operations Management: Managing Vital Operations and Processes

Total factor productivity is a measure of an organization's:

In measuring the total factor productivity of an organization,which of the following is a measure of the contribution of the raw materials to output production?

Write a note on improving efficiency and the factors that help enhance this process.

The measure of the efficiency of a specific unit of an organization is called its:

CRM systems have two interconnected components,sales and selling and after-sales service and support.

All of the following are problems associated with total factor productivity EXCEPT:

A manufacturing organization can produce _____ cost savings as the result of _____ inventory turnover and _____ inventory holding costs.

It follows that if setup times for complex production equipment can be reduced,efficiency will rise.

Flexible manufacturing systems attempt to increase the time required to set up production machinery.

An advantage of JIT systems is that they leave a buffer stock of inventory available to the organization.

Quality refers to the amount of inputs that are required to produce a given output.

In which type of inventory system do the parts arrive at the stage of the production process just when they are needed?

An inventory system in which parts and supplies arrive at the organization when they are needed and not before is called a TQM system.

Discuss the reasons why managers design production systems to be more responsive to customers.

In a fixed-position production layout,each workstation is relatively self-contained.

Responsiveness to customers refers to actions taken to meet the demands and needs of customers.

Flexible manufacturing is the set of operations management techniques that attempt to reduce the setup costs associated with a production system.

In a process layout,machines are organized so that each operation needed is performed at workstations arranged in a fixed sequence.

The fundamental rethinking and radical redesign of business processes is known as "continuous improvement".

Attributes of an organization's outputs-their quality,cost,and features-are determined by the organization's production system.

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Filters

A manufacturing organization can produce ___ cost savings as the result of _ inventory turnover and ___ inventory holding costs.