Question 1

Labor productivity is most commonly used to:

Accepted Answer

A)  formulate individual production targets for the employees involved. 
B)  calculate the total cost of production. 
C)  set wage standards per unit of production. 
D)  draw efficiency comparisons between different organizations. 
E)  define recruiting parameters for new candidates. 
A)  formulate individual production targets for the employees involved. 
B)  calculate the total cost of production. 
C)  set wage standards per unit of production. 
D)  draw efficiency comparisons between different organizations. 
E)  define recruiting parameters for new candidates.

Question 2

Management experts recommend that an organization should define its business in terms of the products it is producing,and not in terms of the customer needs that it is attempting to satisfy.

Accepted Answer

A) True 
 B)False

Question 3

Management writers recommend that an organization should define its business in terms of its:

Accepted Answer

A)  technology. 
B)  number of employees. 
C)  product mix. 
D)  geographical locations. 
E)  customer needs. 
A)  technology. 
B)  number of employees. 
C)  product mix. 
D)  geographical locations. 
E)  customer needs.

Question 4

A production system is the system that an organization uses to acquire inputs,convert inputs into outputs,and dispose of the outputs.

Accepted Answer

A) True 
 B)False

Question 5

Which operations management technique attempts to reduce the machine setup costs in the production system?

Accepted Answer

A)  Facilities layout 
B)  Inventory management 
C)  Quality circles 
D)  Flexible manufacturing 
E)  JIT 
A)  Facilities layout 
B)  Inventory management 
C)  Quality circles 
D)  Flexible manufacturing 
E)  JIT

Question 6

The concept of "quality" can be applied only to manufacturing organizations,but not to service organizations.

Accepted Answer

A) True 
 B)False

Question 7

The engineers at Compaq Computer redesigned the ProLinea desktop computer so that its assembly time was reduced from 20.9 minutes to 10.5 minutes.This was a significant:

Accepted Answer

A)  decrease in productivity. 
B)  increase in quality. 
C)  decrease in quality. 
D)  increase in efficiency. 
E)  decrease in total factor productivity. 
A)  decrease in productivity. 
B)  increase in quality. 
C)  decrease in quality. 
D)  increase in efficiency. 
E)  decrease in total factor productivity.

Question 8

For which product is a fixed-position layout most likely to be used?

Accepted Answer

A)  Tractors 
B)  Aircraft carrier 
C)  Custom furniture 
D)  Beer bottling 
E)  Clothing 
A)  Tractors 
B)  Aircraft carrier 
C)  Custom furniture 
D)  Beer bottling 
E)  Clothing

Question 9

Which of the following organizational resources is NOT included in calculating total factor productivity?

Accepted Answer

A)  Raw materials 
B)  Labor costs 
C)  Energy costs 
D)  Capital costs 
E)  Marketing costs 
A)  Raw materials 
B)  Labor costs 
C)  Energy costs 
D)  Capital costs 
E)  Marketing costs

Question 10

One of the major advantages of a JIT system is that it:

Accepted Answer

A)  allows early identification of sources of defects in outputs. 
B)  assures that production lines will always have required inputs. 
C)  reduces setup time. 
D)  lets organizations spot defective inputs quickly. 
E)  eliminates inventory holding costs. 
A)  allows early identification of sources of defects in outputs. 
B)  assures that production lines will always have required inputs. 
C)  reduces setup time. 
D)  lets organizations spot defective inputs quickly. 
E)  eliminates inventory holding costs.

Question 11

Which of the following is NOT a responsibility that members of a self-managed work team typically perform?

Accepted Answer

A)  Ordering materials and supplies 
B)  Scheduling vacations 
C)  Hiring new members 
D)  Scheduling work 
E)  Marketing finished products 
A)  Ordering materials and supplies 
B)  Scheduling vacations 
C)  Hiring new members 
D)  Scheduling work 
E)  Marketing finished products

Question 12

The stock of materials,inputs,and parts an organization has on hand at a particular time is called its:

Accepted Answer

A)  fixed assets. 
B)  capital assets. 
C)  intangible assets. 
D)  inventory. 
E)  surplus. 
A)  fixed assets. 
B)  capital assets. 
C)  intangible assets. 
D)  inventory. 
E)  surplus.

Question 13

The concept of _____ refers to goods and services that are dependable,reliable,able to do what they were designed for,and satisfying.

Accepted Answer

A)  efficiency 
B)  timelines 
C)  conditioning 
D)  warranties 
E)  quality 
A)  efficiency 
B)  timelines 
C)  conditioning 
D)  warranties 
E)  quality

Question 14

Process reengineering can boost efficiency because it eliminates the time devoted to activities that do not add value.

Accepted Answer

A) True 
 B)False

Question 15

Total factor productivity isolates the exact contribution of an input to the production of a given output.

Accepted Answer

A) True 
 B)False

Question 16

In the production process,when the product goes to whichever workstation is needed to perform the next operation to complete the product and the workstations are relatively self-contained,this is known as a(n):

Accepted Answer

A)  process layout. 
B)  fixed-position layout. 
C)  hybrid layout. 
D)  product layout. 
E)  cellular layout. 
A)  process layout. 
B)  fixed-position layout. 
C)  hybrid layout. 
D)  product layout. 
E)  cellular layout.

Question 17

_____ refers to the actions taken to meet the needs of customers.

Accepted Answer

A)  Efficiency 
B)  Quality 
C)  TQM 
D)  Quality control 
E)  Responsiveness 
A)  Efficiency 
B)  Quality 
C)  TQM 
D)  Quality control 
E)  Responsiveness

Question 18

Organizing machines in the production process so that each operation is performed at workstations in a fixed sequence is known as a(n):

Accepted Answer

A)  fixed-position layout. 
B)  hybrid layout. 
C)  cellular layout. 
D)  product layout. 
E)  process layout. 
A)  fixed-position layout. 
B)  hybrid layout. 
C)  cellular layout. 
D)  product layout. 
E)  process layout.

Question 19

The efficiency of an organization's labor inputs with reference to a particular unit is known as the:

Accepted Answer

A)  total factor productivity. 
B)  cumulative productivity. 
C)  facilities index. 
D)  partial productivity. 
E)  unit productivity. 
A)  total factor productivity. 
B)  cumulative productivity. 
C)  facilities index. 
D)  partial productivity. 
E)  unit productivity.

Question 20

Which of the following is NOT true of a JIT system?

Accepted Answer

A)  Increases inventory turnover 
B)  Reduces inventory holding costs 
C)  Reduces warehousing costs 
D)  Increases buffer stock of inventory 
E)  Reduces costs of capital tied up in inventory 
A)  Increases inventory turnover 
B)  Reduces inventory holding costs 
C)  Reduces warehousing costs 
D)  Increases buffer stock of inventory 
E)  Reduces costs of capital tied up in inventory

Labor productivity is most commonly used to:

Management experts recommend that an organization should define its business in terms of the products it is producing,and not in terms of the customer needs that it is attempting to satisfy.

Management writers recommend that an organization should define its business in terms of its:

A production system is the system that an organization uses to acquire inputs,convert inputs into outputs,and dispose of the outputs.

Which operations management technique attempts to reduce the machine setup costs in the production system?

The concept of "quality" can be applied only to manufacturing organizations,but not to service organizations.

The engineers at Compaq Computer redesigned the ProLinea desktop computer so that its assembly time was reduced from 20.9 minutes to 10.5 minutes.This was a significant:

For which product is a fixed-position layout most likely to be used?

Which of the following organizational resources is NOT included in calculating total factor productivity?

One of the major advantages of a JIT system is that it:

Which of the following is NOT a responsibility that members of a self-managed work team typically perform?

The stock of materials,inputs,and parts an organization has on hand at a particular time is called its:

The concept of _____ refers to goods and services that are dependable,reliable,able to do what they were designed for,and satisfying.

Process reengineering can boost efficiency because it eliminates the time devoted to activities that do not add value.

Total factor productivity isolates the exact contribution of an input to the production of a given output.

In the production process,when the product goes to whichever workstation is needed to perform the next operation to complete the product and the workstations are relatively self-contained,this is known as a(n):

_____ refers to the actions taken to meet the needs of customers.

Organizing machines in the production process so that each operation is performed at workstations in a fixed sequence is known as a(n):

The efficiency of an organization's labor inputs with reference to a particular unit is known as the:

Which of the following is NOT true of a JIT system?

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

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Exam 14: Operations Management: Managing Vital Operations and Processes

Labor productivity is most commonly used to:

Management experts recommend that an organization should define its business in terms of the products it is producing,and not in terms of the customer needs that it is attempting to satisfy.

Management writers recommend that an organization should define its business in terms of its:

A production system is the system that an organization uses to acquire inputs,convert inputs into outputs,and dispose of the outputs.

Which operations management technique attempts to reduce the machine setup costs in the production system?

The concept of "quality" can be applied only to manufacturing organizations,but not to service organizations.

The engineers at Compaq Computer redesigned the ProLinea desktop computer so that its assembly time was reduced from 20.9 minutes to 10.5 minutes.This was a significant:

For which product is a fixed-position layout most likely to be used?

Which of the following organizational resources is NOT included in calculating total factor productivity?

One of the major advantages of a JIT system is that it:

Which of the following is NOT a responsibility that members of a self-managed work team typically perform?

The stock of materials,inputs,and parts an organization has on hand at a particular time is called its:

The concept of _____ refers to goods and services that are dependable,reliable,able to do what they were designed for,and satisfying.

Process reengineering can boost efficiency because it eliminates the time devoted to activities that do not add value.

Total factor productivity isolates the exact contribution of an input to the production of a given output.

In the production process,when the product goes to whichever workstation is needed to perform the next operation to complete the product and the workstations are relatively self-contained,this is known as a(n):

_____ refers to the actions taken to meet the needs of customers.

Organizing machines in the production process so that each operation is performed at workstations in a fixed sequence is known as a(n):

The efficiency of an organization's labor inputs with reference to a particular unit is known as the:

Which of the following is NOT true of a JIT system?

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Filters