Exam 10: Developing High Performance Teams

The situation where team members debate their different perceptions about an issue in a way that keeps the conflict focused on the task rather than the people is known as:

Research has found less evidence supporting the existence of which of these concepts?

In which of the following situations is production blocking most likely to occur?

One of the rules of brainstorming is that no one is allowed to piggyback or build on the ideas of other team members.

Groupthink goes beyond the problem of conformity by focusing on how decisions go awry when team members try to maintain harmony.

Which of these team decision-making structures tends to consume the least amount of time,yet generates a large number of ideas from the group?

Sociotechnical design theory identifies four main conditions for high-performance self-directed work teams.Identify any three of these conditions and explain why each condition is important for self-directed work teams.

Which of the following is NOT a feature of nominal group technique?

The Delphi method allows the decision-making team to meet face-to-face whenever they want.

In sociotechnical systems theory,joint optimization refers to the idea that a balance must be struck between the social and technical systems.

Many union leaders are concerned that self-directed work team practices may cause them to lose hard-fought union member rights.

Self-directed work teams:

Compared with conventional teams,virtual teams experience fewer problems as the number of team members increases.

Self-directed work teams operate best when they are highly interdependent with other work teams.

Electronic brainstorming is any situation in which team members communicate through email and other computer technologies to make decisions.

The shift towards knowledge-based rather than production-based work has made virtual teamwork feasible.

Controlling key variances and joint optimization are two elements found in all team building activities.

Employees with individualistic values tend be more satisfied working in self-directed work teams.

Brainstorming includes all of these rules EXCEPT:

Dialogue is a team building process that attempts to help team members build trust and open communication.