Question 1

Members of SDWTs have jobs that are:

Accepted Answer

A)  typically in services rather than production. 
B)  enlarged but not enriched. 
C)  enriched but not enlarged. 
D)  specialized with a high division of labor. 
E)  both enlarged and enriched. 
A)  typically in services rather than production. 
B)  enlarged but not enriched. 
C)  enriched but not enlarged. 
D)  specialized with a high division of labor. 
E)  both enlarged and enriched.

Question 2

One benefit of team building is that it doesn't affect the team development process.

Accepted Answer

A) True 
 B)False

Question 3

Joint optimization represents a team-based version of autonomy in job enrichment.

Accepted Answer

A) True 
 B)False

Question 4

Sociotechnical systems theory explicitly refers to all of the following concepts EXCEPT:

Accepted Answer

A)  autonomy. 
B)  key variances. 
C)  calculus-based trust. 
D)  primary work unit. 
E)  joint optimization. 
A)  autonomy. 
B)  key variances. 
C)  calculus-based trust. 
D)  primary work unit. 
E)  joint optimization.

Question 5

The primary objective of team building is to:

Accepted Answer

A)  accelerate the team development process. 
B)  encourage all team members to experience lower cohesiveness. 
C)  help the team discover and remove members guilty of social loafing. 
D)  help the team move from a homogeneous to a more heterogeneous composition. 
E)  determine whether the team should accept more tasks. 
A)  accelerate the team development process. 
B)  encourage all team members to experience lower cohesiveness. 
C)  help the team discover and remove members guilty of social loafing. 
D)  help the team move from a homogeneous to a more heterogeneous composition. 
E)  determine whether the team should accept more tasks.

Question 6

Which foundation of trust is determined mainly by the other party's predictability?

Accepted Answer

A)  Calculus-based 
B)  Identification-based 
C)  Knowledge-based 
D)  Relational 
E)  Transactional 
A)  Calculus-based 
B)  Identification-based 
C)  Knowledge-based 
D)  Relational 
E)  Transactional

Question 7

For many years,OB scholars argued that brainstorming is less effective in the creative process than its proponents believed.However,IDEO and other successful companies continue to use brainstorming to enhance creativity.Identify two problems with brainstorming as well as two reasons why IDEO and other companies use brainstorming in spite of the criticism by OB scholars.

Accepted Answer

For several years,OB researchers warned

Question 8

In sociotechnical systems theory,the philosophy that a balance must be struck between the social and technical systems to maximize the operation's effectiveness is called:

Accepted Answer

A)  joint optimization. 
B)  autonomy. 
C)  the primary work unit principle. 
D)  controlling key variances. 
E)  none of these. 
A)  joint optimization. 
B)  autonomy. 
C)  the primary work unit principle. 
D)  controlling key variances. 
E)  none of these.

Question 9

Virtual teams are better suited for:

Accepted Answer

A)  complex tasks. 
B)  ambiguous tasks. 
C)  structured tasks. 
D)  impossible tasks. 
E)  both ambiguous and complex tasks. 
A)  complex tasks. 
B)  ambiguous tasks. 
C)  structured tasks. 
D)  impossible tasks. 
E)  both ambiguous and complex tasks.

Question 10

Liam works with four other accounting professional as a team within one company.Liam doesn't particularly agree with many of his teammates' ideas,such as leaving work early and failing to double-check some account entries.However,he works comfortably with the group because their behavior and decisions are predictable.What foundation of trust does Jane have in this team?

Accepted Answer

A)  Calculus-based 
B)  Identification-based 
C)  Knowledge-based 
D)  Evaluation-based 
E)  Liam has no trust at all in this team. 
A)  Calculus-based 
B)  Identification-based 
C)  Knowledge-based 
D)  Evaluation-based 
E)  Liam has no trust at all in this team.

Question 11

Brainstorming requires team members to:

Accepted Answer

A)  openly criticize each other's ideas 
B)  avoid mentioning ideas that seem silly 
C)  present ideas only when they are certain that the ideas are feasible 
D)  do all of these 
E)  do none of these 
A)  openly criticize each other's ideas 
B)  avoid mentioning ideas that seem silly 
C)  present ideas only when they are certain that the ideas are feasible 
D)  do all of these 
E)  do none of these

Question 12

One of the main advantages of brainstorming is that this process removes most production blocking.

Accepted Answer

A) True 
 B)False

Question 13

Self-directed work teams are more difficult to implement effectively:

Accepted Answer

A)  in societies with high power distance and high individualism values. 
B)  when managers are concerned that they will lose their jobs. 
C)  when labor union leaders believe that the employee involvement activity will produce more intense work effort and higher stress levels. 
D)  when employees are uncomfortable exploring new roles in their jobs. 
E)  in all of these situations. 
A)  in societies with high power distance and high individualism values. 
B)  when managers are concerned that they will lose their jobs. 
C)  when labor union leaders believe that the employee involvement activity will produce more intense work effort and higher stress levels. 
D)  when employees are uncomfortable exploring new roles in their jobs. 
E)  in all of these situations.

Question 14

The pressure to conform:

Accepted Answer

A)  has no effect on team decision making. 
B)  can influence the decision preferences of team members even when the pressure is subtle. 
C)  is the main cause of group polarization. 
D)  is the main cause of production blocking. 
E)  has none of these effects or characteristics. 
A)  has no effect on team decision making. 
B)  can influence the decision preferences of team members even when the pressure is subtle. 
C)  is the main cause of group polarization. 
D)  is the main cause of production blocking. 
E)  has none of these effects or characteristics.

Question 15

A critical feature of virtual teams is that they are co-located.

Accepted Answer

A) True 
 B)False

Question 16

According to sociotechnical systems theory,autonomy is:

Accepted Answer

A)  one of the four main conditions for self-directed work teams. 
B)  the main reason why self-directed work teams fail. 
C)  the main source of groupthink. 
D)  a key variance. 
E)  the most common reason why self-directed work teams lack joint optimization 
A)  one of the four main conditions for self-directed work teams. 
B)  the main reason why self-directed work teams fail. 
C)  the main source of groupthink. 
D)  a key variance. 
E)  the most common reason why self-directed work teams lack joint optimization

Question 17

Calculus-based trust:

Accepted Answer

A)  no longer exists in Canadian companies. 
B)  is the minimum level of trust to hold a relationship together. 
C)  is mainly based on the other party's predictability. 
D)  occurs when one party thinks like, feels like, and responds like the other party. 
E)  has none of these characteristics. 
A)  no longer exists in Canadian companies. 
B)  is the minimum level of trust to hold a relationship together. 
C)  is mainly based on the other party's predictability. 
D)  occurs when one party thinks like, feels like, and responds like the other party. 
E)  has none of these characteristics.

Question 18

Self-directed work teams are more difficult to apply:

Accepted Answer

A)  in organizations with fewer than 100 employees. 
B)  in cultures with high power distance. 
C)  where the work involves performing a service rather than making a product. 
D)  where supervisors previously worked in high-involvement workplaces. 
E)  in all of these situations. 
A)  in organizations with fewer than 100 employees. 
B)  in cultures with high power distance. 
C)  where the work involves performing a service rather than making a product. 
D)  where supervisors previously worked in high-involvement workplaces. 
E)  in all of these situations.

Question 19

Generally,complex and ambiguous tasks requiring a high degree of interdependence among a few employees should be assigned to:

Accepted Answer

A)  these individuals if they agree to work alone. 
B)  a virtual team. 
C)  several functional departments. 
D)  a co-located team. 
E)  None of these teams should be assigned complex and ambiguous tasks. 
A)  these individuals if they agree to work alone. 
B)  a virtual team. 
C)  several functional departments. 
D)  a co-located team. 
E)  None of these teams should be assigned complex and ambiguous tasks.

Question 20

Which of the following is NOT explicitly included in sociotechnical systems theory?

Accepted Answer

A)  Joint optimization 
B)  Bounded rationality 
C)  Autonomy 
D)  Primary work unit 
E)  Key variances 
A)  Joint optimization 
B)  Bounded rationality 
C)  Autonomy 
D)  Primary work unit 
E)  Key variances

Members of SDWTs have jobs that are:

One benefit of team building is that it doesn't affect the team development process.

Joint optimization represents a team-based version of autonomy in job enrichment.

Sociotechnical systems theory explicitly refers to all of the following concepts EXCEPT:

The primary objective of team building is to:

Which foundation of trust is determined mainly by the other party's predictability?

In sociotechnical systems theory,the philosophy that a balance must be struck between the social and technical systems to maximize the operation's effectiveness is called:

Virtual teams are better suited for:

Brainstorming requires team members to:

One of the main advantages of brainstorming is that this process removes most production blocking.

Self-directed work teams are more difficult to implement effectively:

The pressure to conform:

A critical feature of virtual teams is that they are co-located.

According to sociotechnical systems theory,autonomy is:

Calculus-based trust:

Self-directed work teams are more difficult to apply:

Generally,complex and ambiguous tasks requiring a high degree of interdependence among a few employees should be assigned to:

Which of the following is NOT explicitly included in sociotechnical systems theory?

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 10: Developing High Performance Teams

Members of SDWTs have jobs that are:

One benefit of team building is that it doesn't affect the team development process.

Joint optimization represents a team-based version of autonomy in job enrichment.

Sociotechnical systems theory explicitly refers to all of the following concepts EXCEPT:

The primary objective of team building is to:

Which foundation of trust is determined mainly by the other party's predictability?

In sociotechnical systems theory,the philosophy that a balance must be struck between the social and technical systems to maximize the operation's effectiveness is called:

Virtual teams are better suited for:

Brainstorming requires team members to:

One of the main advantages of brainstorming is that this process removes most production blocking.

Self-directed work teams are more difficult to implement effectively:

The pressure to conform:

A critical feature of virtual teams is that they are co-located.

According to sociotechnical systems theory,autonomy is:

Calculus-based trust:

Self-directed work teams are more difficult to apply:

Generally,complex and ambiguous tasks requiring a high degree of interdependence among a few employees should be assigned to:

Which of the following is NOT explicitly included in sociotechnical systems theory?

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters