Exam 9: Value-Chain Management: Functional Strategies for Competitive Advantage

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Discuss the four specific ways in which managers can lower costs and/or increase differentiation to obtain a competitive advantage.

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Output goals and targets need to only include numbers or quotas.

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Successful product development requires inputs from:

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The fewer the inputs required to produce a given output,the lower is the efficiency and the higher the cost of outputs.

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The stock of raw materials,inputs,and component parts that an organization has on hand at a particular time is called:

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Southwest's low-cost operating system focuses value chain management.

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Managers know that the more desired product attributes a company's value chain builds into its products,the lower the price charged to the consumer.

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The members of a team who bear primary responsibility for the success of a project and who stay with a project from inception to completion are called:

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A favorable outcome of flexible manufacturing is that a company is able to produce many more varieties of a product than before,in the same amount of time.

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Each functional activity along the chain adds value to the product when it lowers costs or gives the product differentiated qualities that increase the price a company can charge for it.

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Successful innovation gives an organization something different about its products that can strengthen its competitive advantage.

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Discuss the stages of the stage-gate development funnel.

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The management of the value-chain activities that bring new products or services to market is called _______________.

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Bob makes custom made furniture that is tailored to the needs of a different kind of customer.Which layout would best suit Bob's needs?

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Incremental product innovations are relatively rare;most managers' activities focus on quantum product innovations.

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What is Six Sigma? How does it differ from TQM?

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There are ten steps necessary to make a TQM control system work.

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In a __________,machines are organized so that each operation needed to manufacture a product or process is performed at workstations arranged in a fixed sequence.

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By using self-managed teams,organizations can often realize a 30% or more increase in efficiency.

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One functional strategy managers can use to get close to customers and understand their needs is value chain management.

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