Exam 9: Value-Chain Management: Functional Strategies for Competitive Advantage

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Incremental product innovation results in the development of new,often radically different,kinds of goods and services because of fundamental shifts in technology brought about by pioneering discoveries.

(True/False)

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Question 61

Why do managers seek to control and improve the quality of their organizations' products?

(Essay)

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Question 62

The impact of information systems on productivity is __ and potentially affects aspects of the business.

(Multiple Choice)

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Question 63

A ___________ is a small-wheeled container used with a just-in-time inventory system to move component parts from suppliers to the assembly line.

(Multiple Choice)

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Question 64

Describe the typical aspects of a self-managed team and the benefits that their use can bring to an organization.

(Essay)

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Question 65

The development of new,often radically different kinds of goods and services is called:

(Multiple Choice)

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Question 66

A technique that forces managers to choose among competing projects so functional resources are not spread thinly over too many projects is referred to as:

(Multiple Choice)

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Question 67

Successful implementation of TQM requires substantial cooperation between:

(Multiple Choice)

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Question 68

Quality is a concept that can be applied to manufacturing but not to service organizations.

(True/False)

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Question 69

Higher product quality can increase efficiency and thereby increase operating costs.

(True/False)

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Question 70

Describe the five general things that customers prefer.

(Essay)

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Question 71

By utilizing a JIT inventory system,__________ maintains the same service level as its competitors,but at a one-fourth the inventory holding cost,which is their major source of cost savings.

(Multiple Choice)

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Question 72

The materials management function controls the movement of physical materials from the procurement of inputs through production and to distribution and delivery to the customer.

(True/False)

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Question 73

Banks and financial service companies are finding that they can substantially reduce costs by moving customer accounts and support functions:

(Multiple Choice)

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Question 74

Managers try to develop functional strategies that allow the organization's value chain to deliver to customers:

(Multiple Choice)

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Question 75

A high quality,well-designed product will always be successful.

(True/False)

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Question 76

Southwest's convenience comes from:

(Multiple Choice)

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Question 77

The typical self-managed team consists of _________.

(Multiple Choice)

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Question 78

The more steps required to assemble a product or provide a service,the fewer opportunities there are for making mistakes.

(True/False)

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Question 79

Which of the following is NOT a challenge when focusing on the customer?

(Multiple Choice)

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Question 80

Showing 61 - 80 of 107

Incremental product innovation results in the development of new,often radically different,kinds of goods and services because of fundamental shifts in technology brought about by pioneering discoveries.

Why do managers seek to control and improve the quality of their organizations' products?

The impact of information systems on productivity is __ and potentially affects aspects of the business.

A ___________ is a small-wheeled container used with a just-in-time inventory system to move component parts from suppliers to the assembly line.

Describe the typical aspects of a self-managed team and the benefits that their use can bring to an organization.

The development of new,often radically different kinds of goods and services is called:

A technique that forces managers to choose among competing projects so functional resources are not spread thinly over too many projects is referred to as:

Successful implementation of TQM requires substantial cooperation between:

Quality is a concept that can be applied to manufacturing but not to service organizations.

Higher product quality can increase efficiency and thereby increase operating costs.

Describe the five general things that customers prefer.

By utilizing a JIT inventory system,__________ maintains the same service level as its competitors,but at a one-fourth the inventory holding cost,which is their major source of cost savings.

The materials management function controls the movement of physical materials from the procurement of inputs through production and to distribution and delivery to the customer.

Banks and financial service companies are finding that they can substantially reduce costs by moving customer accounts and support functions:

Managers try to develop functional strategies that allow the organization's value chain to deliver to customers:

A high quality,well-designed product will always be successful.

Southwest's convenience comes from:

The typical self-managed team consists of _________.

The more steps required to assemble a product or provide a service,the fewer opportunities there are for making mistakes.

Which of the following is NOT a challenge when focusing on the customer?

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

Exam 9: Value-Chain Management: Functional Strategies for Competitive Advantage

Incremental product innovation results in the development of new,often radically different,kinds of goods and services because of fundamental shifts in technology brought about by pioneering discoveries.

Why do managers seek to control and improve the quality of their organizations' products?

The impact of information systems on productivity is ________ and potentially affects ______ aspects of the business.

A ___________ is a small-wheeled container used with a just-in-time inventory system to move component parts from suppliers to the assembly line.

Describe the typical aspects of a self-managed team and the benefits that their use can bring to an organization.

The development of new,often radically different kinds of goods and services is called:

A technique that forces managers to choose among competing projects so functional resources are not spread thinly over too many projects is referred to as:

Successful implementation of TQM requires substantial cooperation between:

Quality is a concept that can be applied to manufacturing but not to service organizations.

Higher product quality can increase efficiency and thereby increase operating costs.

Describe the five general things that customers prefer.

By utilizing a JIT inventory system,__________ maintains the same service level as its competitors,but at a one-fourth the inventory holding cost,which is their major source of cost savings.

The materials management function controls the movement of physical materials from the procurement of inputs through production and to distribution and delivery to the customer.

Banks and financial service companies are finding that they can substantially reduce costs by moving customer accounts and support functions:

Managers try to develop functional strategies that allow the organization's value chain to deliver to customers:

A high quality,well-designed product will always be successful.

Southwest's convenience comes from:

The typical self-managed team consists of _________.

The more steps required to assemble a product or provide a service,the fewer opportunities there are for making mistakes.

Which of the following is NOT a challenge when focusing on the customer?

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

The impact of information systems on productivity is __ and potentially affects aspects of the business.