Question 1

According to social learning theory,people can reinforce their own behaviour.

Accepted Answer

A) True 
 B)False

Question 2

Tacit knowledge is best learned through formal classroom instruction.

Accepted Answer

A) True 
 B)False

Question 3

The statement "First impressions are lasting impressions" is represented by:

Accepted Answer

A)  primacy effect. 
B)  self-fulfilling prophecy. 
C)  projection bias. 
D)  recency effect. 
E)  extroversion. 
A)  primacy effect. 
B)  self-fulfilling prophecy. 
C)  projection bias. 
D)  recency effect. 
E)  extroversion.

Question 4

Which of the following is one of the steps in experiential learning?

Accepted Answer

A)  Active experimentation 
B)  Self-reinforcement 
C)  Engagement 
D)  Concrete experience 
E)  Abstract conceptualisation 
A)  Active experimentation 
B)  Self-reinforcement 
C)  Engagement 
D)  Concrete experience 
E)  Abstract conceptualisation

Question 5

The contact hypothesis states that:

Accepted Answer

A)  our tendency to stereotype people increases with our frequency of contact with them. 
B)  we are more likely to make an internal attribution of someone's behaviour when we have more contact with that person. 
C)  social identity theory only applies to people who have personal contact with the groups to whom they identify. 
D)  we are less likely to stereotype someone as we have more interaction with him/her. 
E)  self-fulfilling prophecy occurs only when the target individual does not personally meet the person making the prophecy. 
A)  our tendency to stereotype people increases with our frequency of contact with them. 
B)  we are more likely to make an internal attribution of someone's behaviour when we have more contact with that person. 
C)  social identity theory only applies to people who have personal contact with the groups to whom they identify. 
D)  we are less likely to stereotype someone as we have more interaction with him/her. 
E)  self-fulfilling prophecy occurs only when the target individual does not personally meet the person making the prophecy.

Question 6

Social identity theory explains the dynamics of social perception.

Accepted Answer

A) True 
 B)False

Question 7

Which of these is NOT a step in the self-fulfilling prophecy process?

Accepted Answer

A)  Supervisor forms expectations about employee. 
B)  Supervisor forms an impression based on the most recent information about the employee. 
C)  Expectations affect supervisor's behaviour toward employee. 
D)  Supervisor's behaviour affects employee's abilities and self-confidence. 
E)  Employee's behaviour becomes consistent with supervisor's expectations. 
A)  Supervisor forms expectations about employee. 
B)  Supervisor forms an impression based on the most recent information about the employee. 
C)  Expectations affect supervisor's behaviour toward employee. 
D)  Supervisor's behaviour affects employee's abilities and self-confidence. 
E)  Employee's behaviour becomes consistent with supervisor's expectations.

Question 8

A perceptual error in which we tend to believe that other people hold the same beliefs and attitudes that we do refers to:

Accepted Answer

A)  self-serving bias. 
B)  recency effect. 
C)  false-consensus effect. 
D)  self-fulfilling prophecy. 
E)  personal identity. 
A)  self-serving bias. 
B)  recency effect. 
C)  false-consensus effect. 
D)  self-fulfilling prophecy. 
E)  personal identity.

Question 9

Several junior investment analysts recently hired by a major firm have been placed under the guidance of senior investment analyst Roger Yu.One of the new recruits,Daphne Silberg,is the daughter of a well-known mutual fund executive who retired from the industry a few years ago.Yu has a lot of respect for Silberg's father and has quickly developed the belief that Silberg could be as successful as her father.Based on your knowledge of self-fulfilling prophecy,explain how Yu's expectations of Silberg might unknowingly turn into a reality.

Accepted Answer

Self-fulfilling prophecy occurs when our

Question 10

The main objective of the Johari Window process is to maintain the same amount of information about yourself in each of the four quadrants.

Accepted Answer

A) True 
 B)False

Question 11

Self-fulfilling prophecy tends to have a stronger effect on employees who are new to the job than on employees who have worked in that job for a few years.

Accepted Answer

A) True 
 B)False

Question 12

Sue habitually talks badly about her supervisor.Whenever colleagues warn that she should refrain from expressing such negative opinions,Sue replies that 'everyone believes the same thing about the supervisor'.Which perceptual error does Sue seem to be experiencing?

Accepted Answer

A)  Fundamental attribution error 
B)  False-consensus effect 
C)  Self-fulfilling prophecy 
D)  Halo effect 
E)  None of the answers apply. 
A)  Fundamental attribution error 
B)  False-consensus effect 
C)  Self-fulfilling prophecy 
D)  Halo effect 
E)  None of the answers apply.

Question 13

Mental models that give us a rich understanding of one's environment may cause us to screen out or ineffectively organize information in another environment.

Accepted Answer

A) True 
 B)False

Question 14

The process of assigning traits to people based on their membership in a social category refers to:

Accepted Answer

A)  recency effect. 
B)  halo effect. 
C)  projection bias. 
D)  empathy. 
E)  stereotyping. 
A)  recency effect. 
B)  halo effect. 
C)  projection bias. 
D)  empathy. 
E)  stereotyping.

Question 15

In behaviour modification,the variable ratio schedule:

Accepted Answer

A)  rewards behaviour continuously rather than infrequently. 
B)  occurs when employees receive their biweekly pay cheque. 
C)  reinforces behaviour after it occurs a varying length of time. 
D)  reinforces behaviour after it occurs a varying number of times. 
E)  All of the answers are correct. 
A)  rewards behaviour continuously rather than infrequently. 
B)  occurs when employees receive their biweekly pay cheque. 
C)  reinforces behaviour after it occurs a varying length of time. 
D)  reinforces behaviour after it occurs a varying number of times. 
E)  All of the answers are correct.

Question 16

Which of these occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behaviour?

Accepted Answer

A)  Positive reinforcement 
B)  Extinction 
C)  Job dissatisfaction 
D)  Punishment 
E)  Negative reinforcement 
A)  Positive reinforcement 
B)  Extinction 
C)  Job dissatisfaction 
D)  Punishment 
E)  Negative reinforcement

Question 17

Which of these statements about behaviour modification is FALSE?

Accepted Answer

A)  Behaviour modification's behaviourist approach has lost favour among academics and practitioners. 
B)  Behaviour modification programs are sometimes viewed as a form of gambling. 
C)  Behaviour modification reinforcers tend to become too strong over time. 
D)  Behaviour modification focuses on behaviour rather than human thoughts. 
E)  Behaviour modification programs must run infrequently and only for short durations. 
A)  Behaviour modification's behaviourist approach has lost favour among academics and practitioners. 
B)  Behaviour modification programs are sometimes viewed as a form of gambling. 
C)  Behaviour modification reinforcers tend to become too strong over time. 
D)  Behaviour modification focuses on behaviour rather than human thoughts. 
E)  Behaviour modification programs must run infrequently and only for short durations.

Question 18

Which of these statements about behaviour modification is FALSE?

Accepted Answer

A)  Behaviour modification programs are most effectively implemented where work behaviour is observable. 
B)  Behaviour modification considers the contingencies and schedules of reinforcement. 
C)  The reinforcer used in some behaviour modification programs tends to lose its effectiveness over time. 
D)  Behaviour modification theory argues that employee beliefs and attitudes cause behaviour. 
E)  A-B-C analysis considers what happens before and after the behaviour. 
A)  Behaviour modification programs are most effectively implemented where work behaviour is observable. 
B)  Behaviour modification considers the contingencies and schedules of reinforcement. 
C)  The reinforcer used in some behaviour modification programs tends to lose its effectiveness over time. 
D)  Behaviour modification theory argues that employee beliefs and attitudes cause behaviour. 
E)  A-B-C analysis considers what happens before and after the behaviour.

Question 19

The process of stereotyping includes:

Accepted Answer

A)  identifying with people who belong to the groups that you don't belong to. 
B)  believing that other people have the same beliefs and behaviours that you have. 
C)  determining whether a person's behaviour is due either to his or her motivation or factors beyond his or her control. 
D)  assigning the cluster of traits from a social category to a person identified with that social category. 
E)  All of the answers are correct. 
A)  identifying with people who belong to the groups that you don't belong to. 
B)  believing that other people have the same beliefs and behaviours that you have. 
C)  determining whether a person's behaviour is due either to his or her motivation or factors beyond his or her control. 
D)  assigning the cluster of traits from a social category to a person identified with that social category. 
E)  All of the answers are correct.

Question 20

Behaviour modification has been very effective in some settings,but also has several limitations.Describe two limitations of behaviour modification and give an example of each.

Accepted Answer

Students can describe any two of the thr

According to social learning theory,people can reinforce their own behaviour.

Tacit knowledge is best learned through formal classroom instruction.

The statement "First impressions are lasting impressions" is represented by:

Which of the following is one of the steps in experiential learning?

The contact hypothesis states that:

Social identity theory explains the dynamics of social perception.

Which of these is NOT a step in the self-fulfilling prophecy process?

A perceptual error in which we tend to believe that other people hold the same beliefs and attitudes that we do refers to:

The main objective of the Johari Window process is to maintain the same amount of information about yourself in each of the four quadrants.

Self-fulfilling prophecy tends to have a stronger effect on employees who are new to the job than on employees who have worked in that job for a few years.

Sue habitually talks badly about her supervisor.Whenever colleagues warn that she should refrain from expressing such negative opinions,Sue replies that 'everyone believes the same thing about the supervisor'.Which perceptual error does Sue seem to be experiencing?

Mental models that give us a rich understanding of one's environment may cause us to screen out or ineffectively organize information in another environment.

The process of assigning traits to people based on their membership in a social category refers to:

In behaviour modification,the variable ratio schedule:

Which of these occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behaviour?

Which of these statements about behaviour modification is FALSE?

Which of these statements about behaviour modification is FALSE?

The process of stereotyping includes:

Behaviour modification has been very effective in some settings,but also has several limitations.Describe two limitations of behaviour modification and give an example of each.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 3: Perceiving Ourselves and Others in Organizations

According to social learning theory,people can reinforce their own behaviour.

Tacit knowledge is best learned through formal classroom instruction.

The statement "First impressions are lasting impressions" is represented by:

Which of the following is one of the steps in experiential learning?

The contact hypothesis states that:

Social identity theory explains the dynamics of social perception.

Which of these is NOT a step in the self-fulfilling prophecy process?

A perceptual error in which we tend to believe that other people hold the same beliefs and attitudes that we do refers to:

The main objective of the Johari Window process is to maintain the same amount of information about yourself in each of the four quadrants.

Self-fulfilling prophecy tends to have a stronger effect on employees who are new to the job than on employees who have worked in that job for a few years.

Sue habitually talks badly about her supervisor.Whenever colleagues warn that she should refrain from expressing such negative opinions,Sue replies that 'everyone believes the same thing about the supervisor'.Which perceptual error does Sue seem to be experiencing?

Mental models that give us a rich understanding of one's environment may cause us to screen out or ineffectively organize information in another environment.

The process of assigning traits to people based on their membership in a social category refers to:

In behaviour modification,the variable ratio schedule:

Which of these occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behaviour?

Which of these statements about behaviour modification is FALSE?

Which of these statements about behaviour modification is FALSE?

The process of stereotyping includes:

Behaviour modification has been very effective in some settings,but also has several limitations.Describe two limitations of behaviour modification and give an example of each.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters