Question 1

Learning can influence which of these elements of the MARS model of individual behaviour?

Accepted Answer

A)  Motivation 
B)  Role perceptions 
C)  Ability 
D)  All of the answers are correct. 
E)  None of the answers apply. 
A)  Motivation 
B)  Role perceptions 
C)  Ability 
D)  All of the answers are correct. 
E)  None of the answers apply.

Question 2

Which of these popular sayings best reflects the primacy effect?

Accepted Answer

A)  Birds of a feather flock together. 
B)  First impressions are lasting impressions. 
C)  It takes one to know one. 
D)  If at first you don't succeed, try, try again. 
E)  You can't tell a book by its cover. 
A)  Birds of a feather flock together. 
B)  First impressions are lasting impressions. 
C)  It takes one to know one. 
D)  If at first you don't succeed, try, try again. 
E)  You can't tell a book by its cover.

Question 3

Which of the following statements about prejudice and discrimination is FALSE?

Accepted Answer

A)  There are still examples of prejudice in Canadian organizations. 
B)  Prejudice may lead to employment discrimination. 
C)  Prejudice arises from deeply held stereotypes. 
D)  Prejudice refers to unfounded negative emotions that we hold towards people belonging to a particular group. 
E)  Removing prejudice has the effect of removing all discrimination in the workplace. 
A)  There are still examples of prejudice in Canadian organizations. 
B)  Prejudice may lead to employment discrimination. 
C)  Prejudice arises from deeply held stereotypes. 
D)  Prejudice refers to unfounded negative emotions that we hold towards people belonging to a particular group. 
E)  Removing prejudice has the effect of removing all discrimination in the workplace.

Question 4

People have a natural and conscious tendency to seek out information that supports their self-concept.

Accepted Answer

A) True 
 B)False

Question 5

Halo effect occurs when:

Accepted Answer

A)  we give more emotional support through non-verbal cues to the target person. 
B)  we provide more frequent and valuable feedback to the target person. 
C)  we assign more challenging goals to the target person. 
D)  we evaluate specific features of the target person based on a general impression of that person. 
E)  All of the answers are correct. 
A)  we give more emotional support through non-verbal cues to the target person. 
B)  we provide more frequent and valuable feedback to the target person. 
C)  we assign more challenging goals to the target person. 
D)  we evaluate specific features of the target person based on a general impression of that person. 
E)  All of the answers are correct.

Question 6

Grouping people and objects into recognizable patterns is part of the selective attention process.

Accepted Answer

A) True 
 B)False

Question 7

The main problem with behavioural modelling is that it transfers explicit knowledge,but not tacit knowledge.

Accepted Answer

A) True 
 B)False

Question 8

The process of receiving information about and making sense of the world around us is called:

Accepted Answer

A)  perception. 
B)  projection. 
C)  social learning. 
D)  social identity. 
E)  personal identity. 
A)  perception. 
B)  projection. 
C)  social learning. 
D)  social identity. 
E)  personal identity.

Question 9

Which of the following helps managers to increase their empathy with subordinates?

Accepted Answer

A)  Managers should work together in executive offices away from their employees. 
B)  Managers should use formal written media (e.g. memos, reports) rather than face-to-face interaction when communicating new directives to employees. 
C)  Managers who occasionally work in their subordinates' jobs along with their employees. 
D)  Managers should take a training program where they learn about primacy and recency effects. 
E)  All of the answers are correct. 
A)  Managers should work together in executive offices away from their employees. 
B)  Managers should use formal written media (e.g. memos, reports) rather than face-to-face interaction when communicating new directives to employees. 
C)  Managers who occasionally work in their subordinates' jobs along with their employees. 
D)  Managers should take a training program where they learn about primacy and recency effects. 
E)  All of the answers are correct.

Question 10

__________ is a mostly unconscious process of organizing people and objects into preconceived groups stored in memory.

Accepted Answer

A)  Selective attention 
B)  Halo effect 
C)  Attribution 
D)  Categorical thinking 
E)  Projection 
A)  Selective attention 
B)  Halo effect 
C)  Attribution 
D)  Categorical thinking 
E)  Projection

Question 11

A supervisor's negative self-fulfilling prophecy of an employee is more likely to influence that employee's behaviour and performance when:

Accepted Answer

A)  the employee has a history of low achievement. 
B)  the employee has been working in that job for at least one year. 
C)  the employee's co-workers have confidence in the employee's potential. 
D)  All of the answers are correct. 
E)  the employee has a history of low achievement and the employee has been working in that job for at least one year. 
A)  the employee has a history of low achievement. 
B)  the employee has been working in that job for at least one year. 
C)  the employee's co-workers have confidence in the employee's potential. 
D)  All of the answers are correct. 
E)  the employee has a history of low achievement and the employee has been working in that job for at least one year.

Question 12

What are the A-B-Cs of behaviour modification?

Accepted Answer

The A-B-Cs of behaviour modification rep

Question 13

We are more likely to notice objects with features that are repetitive,intense and in motion.

Accepted Answer

A) True 
 B)False

Question 14

The recency effect occurs when a person's annual performance evaluation is heavily influenced by performance results over the last month.

Accepted Answer

A) True 
 B)False

Question 15

Comment on the accuracy of the following statement: 'Self-fulfilling prophecy can be an effective management practice.'

Accepted Answer

The answer to this question is ambivalen

Question 16

A person's social identity is a complex combination of his or her memberships in many groups.

Accepted Answer

A) True 
 B)False

Question 17

Categorical thinking and related perceptual organization activities:

Accepted Answer

A)  occur very quickly and mostly unconsciously. 
B)  are usually avoidable when you are aware of them. 
C)  tend to occur after you have a moment to think carefully about the information received. 
D)  are mostly unconscious and occur slowly over several days. 
E)  do not occur in most people. 
A)  occur very quickly and mostly unconsciously. 
B)  are usually avoidable when you are aware of them. 
C)  tend to occur after you have a moment to think carefully about the information received. 
D)  are mostly unconscious and occur slowly over several days. 
E)  do not occur in most people.

Question 18

If you form a general negative impression of a person based on one prominent characteristic,and it colours your perception of other characteristics of that person,it is called:

Accepted Answer

A)  Projection bias 
B)  The halo effect 
C)  Selective attention 
D)  Self-serving bias 
E)  Stereotyping 
A)  Projection bias 
B)  The halo effect 
C)  Selective attention 
D)  Self-serving bias 
E)  Stereotyping

Question 19

When supervisors create a positive self-fulfilling prophecy,they tend to change employee behaviour by:

Accepted Answer

A)  showing more emotional support to the employee through non-verbal cues. 
B)  providing more frequent and valuable feedback and reinforcement. 
C)  assigning more challenging goals to the employee. 
D)  All of the answers are correct. 
E)  providing more frequent and valuable feedback and reinforcement and assigning more challenging goals to the employee. 
A)  showing more emotional support to the employee through non-verbal cues. 
B)  providing more frequent and valuable feedback and reinforcement. 
C)  assigning more challenging goals to the employee. 
D)  All of the answers are correct. 
E)  providing more frequent and valuable feedback and reinforcement and assigning more challenging goals to the employee.

Question 20

After completing a difficult assignment,you reward your accomplishment by playing a game on your computer.This reward is part of which of the following organizational behaviour concepts?

Accepted Answer

A)  MARS model 
B)  Behaviour modification 
C)  Learning through feedback 
D)  Social learning theory 
E)  Organizational citizenship 
A)  MARS model 
B)  Behaviour modification 
C)  Learning through feedback 
D)  Social learning theory 
E)  Organizational citizenship

Learning can influence which of these elements of the MARS model of individual behaviour?

Which of these popular sayings best reflects the primacy effect?

Which of the following statements about prejudice and discrimination is FALSE?

People have a natural and conscious tendency to seek out information that supports their self-concept.

Halo effect occurs when:

Grouping people and objects into recognizable patterns is part of the selective attention process.

The main problem with behavioural modelling is that it transfers explicit knowledge,but not tacit knowledge.

The process of receiving information about and making sense of the world around us is called:

Which of the following helps managers to increase their empathy with subordinates?

__________ is a mostly unconscious process of organizing people and objects into preconceived groups stored in memory.

A supervisor's negative self-fulfilling prophecy of an employee is more likely to influence that employee's behaviour and performance when:

What are the A-B-Cs of behaviour modification?

We are more likely to notice objects with features that are repetitive,intense and in motion.

The recency effect occurs when a person's annual performance evaluation is heavily influenced by performance results over the last month.

Comment on the accuracy of the following statement: 'Self-fulfilling prophecy can be an effective management practice.'

A person's social identity is a complex combination of his or her memberships in many groups.

Categorical thinking and related perceptual organization activities:

If you form a general negative impression of a person based on one prominent characteristic,and it colours your perception of other characteristics of that person,it is called:

When supervisors create a positive self-fulfilling prophecy,they tend to change employee behaviour by:

After completing a difficult assignment,you reward your accomplishment by playing a game on your computer.This reward is part of which of the following organizational behaviour concepts?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 3: Perceiving Ourselves and Others in Organizations

Learning can influence which of these elements of the MARS model of individual behaviour?

Which of these popular sayings best reflects the primacy effect?

Which of the following statements about prejudice and discrimination is FALSE?

People have a natural and conscious tendency to seek out information that supports their self-concept.

Halo effect occurs when:

Grouping people and objects into recognizable patterns is part of the selective attention process.

The main problem with behavioural modelling is that it transfers explicit knowledge,but not tacit knowledge.

The process of receiving information about and making sense of the world around us is called:

Which of the following helps managers to increase their empathy with subordinates?

__________ is a mostly unconscious process of organizing people and objects into preconceived groups stored in memory.

A supervisor's negative self-fulfilling prophecy of an employee is more likely to influence that employee's behaviour and performance when:

What are the A-B-Cs of behaviour modification?

We are more likely to notice objects with features that are repetitive,intense and in motion.

The recency effect occurs when a person's annual performance evaluation is heavily influenced by performance results over the last month.

Comment on the accuracy of the following statement: 'Self-fulfilling prophecy can be an effective management practice.'

A person's social identity is a complex combination of his or her memberships in many groups.

Categorical thinking and related perceptual organization activities:

If you form a general negative impression of a person based on one prominent characteristic,and it colours your perception of other characteristics of that person,it is called:

When supervisors create a positive self-fulfilling prophecy,they tend to change employee behaviour by:

After completing a difficult assignment,you reward your accomplishment by playing a game on your computer.This reward is part of which of the following organizational behaviour concepts?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters