Exam 18: Introduction to Quality and Statistical Process Control

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Recently a shipping company took 30 samples,each of size n = 100,of packages that it was responsible for delivering.Out of the 3,000 total packages,300 were delivered late.In setting up an appropriate process control chart,what would be the correct 3-sigma upper control limit value?

(Multiple Choice)

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Question 61

Which of the following statements is correct?

(Multiple Choice)

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Question 62

Juran charts are used to display data in a way that helps managers find the most vital few problem issues related to quality and separate the vital few from the trivial many.

(True/False)

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Question 63

Among Juran's 10 steps to quality improvement are:

(Multiple Choice)

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Question 64

After World War II there was little demand outside the United States for U.S.made products.

(True/False)

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Question 65

Explain the relationship between control limits and specification limits.

(Essay)

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Question 66

A diagram that shows the steps in a process is called a flowchart.

(True/False)

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Question 67

Total Quality Management (TQM),proposed by Dr.Joseph Juran,argues that quality could be best achieved by improving the processes that produced the products and delivered the services.

(True/False)

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Question 68

Among Deming's 14 points are:

(Multiple Choice)

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Question 69

The Deming cycle is largely a qualitative approach to problem solving that relies on a decision maker's experience.

(True/False)

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Question 70

A collection of techniques known as ________ has been developed for quality and process improvement.

(Multiple Choice)

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Question 71

The frequency distribution of most processes will begin to resemble the shape of the normal distribution as the values are collected and grouped into classes.

(True/False)

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Question 72

Total Quality Management is a business philosophy invented and fine-tuned by the Japanese in the years following World War II.

(True/False)

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Question 73

If a manager has collected over one thousand time measurements showing how long customers had to wait for service at her bank,a tool for presenting the data effectively would be:

(Multiple Choice)

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Question 74

One of the last steps in the problem-solving process is to identify and analyze possible causes of the quality problem.

(True/False)

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Question 75

The tools of quality are a key part of Deming's 14 points.

(True/False)

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Question 76

Trend charts and statistical process control charts are both used to graph data that are measured over time.

(True/False)

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Question 77

A p-chart is useful for:

(Multiple Choice)

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Question 78

After World War II the emphasis in U.S.manufacturing was on quality.

(True/False)

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Question 79

By the early 1950s,Japanese products began to exceed those of the U.S.in terms of quality.

(True/False)

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Question 80

Showing 61 - 80 of 110

Recently a shipping company took 30 samples,each of size n = 100,of packages that it was responsible for delivering.Out of the 3,000 total packages,300 were delivered late.In setting up an appropriate process control chart,what would be the correct 3-sigma upper control limit value?

Which of the following statements is correct?

Juran charts are used to display data in a way that helps managers find the most vital few problem issues related to quality and separate the vital few from the trivial many.

Among Juran's 10 steps to quality improvement are:

After World War II there was little demand outside the United States for U.S.made products.

Explain the relationship between control limits and specification limits.

A diagram that shows the steps in a process is called a flowchart.

Total Quality Management (TQM),proposed by Dr.Joseph Juran,argues that quality could be best achieved by improving the processes that produced the products and delivered the services.

Among Deming's 14 points are:

The Deming cycle is largely a qualitative approach to problem solving that relies on a decision maker's experience.

A collection of techniques known as ________ has been developed for quality and process improvement.

The frequency distribution of most processes will begin to resemble the shape of the normal distribution as the values are collected and grouped into classes.

Total Quality Management is a business philosophy invented and fine-tuned by the Japanese in the years following World War II.

If a manager has collected over one thousand time measurements showing how long customers had to wait for service at her bank,a tool for presenting the data effectively would be:

One of the last steps in the problem-solving process is to identify and analyze possible causes of the quality problem.

The tools of quality are a key part of Deming's 14 points.

Trend charts and statistical process control charts are both used to graph data that are measured over time.

A p-chart is useful for:

After World War II the emphasis in U.S.manufacturing was on quality.

By the early 1950s,Japanese products began to exceed those of the U.S.in terms of quality.

The Where, why, and How of Data Collection

Graphs,charts and Tablesdescribing Your Data

Describing Data Using Numerical Measures

Using Probability and Probability Distributions

Discrete Probability Distributions

Introduction to Continuous Probability Distributions

Introduction to Sampling Distributions

Estimating Single Population Parameters

Introduction to Hypothesis Testing

Estimation and Hypothesis Testing for Two Population Parameters

Hypothesis Tests and Estimation for Population Variances

Analysis of Variance

Goodness-Of-Fit Tests and Contingency Analysis

Introduction to Linear Regression and Correlation Analysis

Multiple Regression Analysis and Model Building

Analyzing and Forecasting Time-Series Data

Introduction to Nonparametric Statistics

Introduction to Decision Analysis

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