Exam 18: Introduction to Quality and Statistical Process Control

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In most processes,the process control limits are set to correspond with the specification limits on the product.

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Flowcharts are useful to help team members understand how the process works.

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The Pareto principle says that 20 percent of the trouble comes from 80 percent of the causes.

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It is entirely possible for the R-chart to show that a process is in statistical control and the It is entirely possible for the R-chart to show that a process is in statistical control and the   -chart to show that the same process is out of control. -chart to show that the same process is out of control.

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In seeking ways to improve a process,it may be helpful to determine if two quantitative variables are related.A scatter plot would the appropriate to tool to use.

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It took until the 1980s for U.S.businesses to realize that the quality of U.S.products needed to improve in order to be competitive.

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One of the most common sources of common cause variation is the people who are working in the process.

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A stable process is typically defined as one in which all output is operating within ± 3 standard deviations of the process center.

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Quality can be best achieved by improving the processes that produce the products and deliver the services.

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According to Deming's 14 points,Dr.Deming would favor a quality program that sets specific quality goals or targets.

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