Exam 1: The Exceptional Manager: What You Do How You Do It

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Shoshanna,the regional manager of a global sales organization,gives freedom to the sales representatives on the amount spent on gifts for prospective Asian and European customers.Shoshanna is managing for

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The owners of a local restaurant routinely try to develop new menu items and seek better ways of helping their customers.______ is the result of their efforts.

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Even for nonprofits,sooner or later there will be no organization without

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Greg,the marketing manager,is constantly seeking information about his competition while looking online or speaking to people.Greg is playing the ___ role.

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The vice president of human resources is a first-line manager. I

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Raylene,the CEO of a Fortune 500 company,met with business leaders from the local community.Afterwards,she spent time informally answering their questions about the company.In answering these questions,which managerial role was Raylene playing?

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