Exam 11: Decision Making

Research shows that a GDSS can actually improve the output of group collaborative work through higher information sharing.

Research shows that for top management teams,groups that debate issues and which are diverse make decisions that are more comprehensive and better for the bottom line in terms of profitability and sales.

In the rational decision-making model,individuals knowingly limit their options to a manageable set and choose the best alternative without conducting an exhaustive search for alternatives.

What are the steps to a premortem process? A team comes up with an outline of a plan.Either the existing group or a unique group is told to imagine what would happen if the new product failed.They then write down all the reasons they can imagine.Each team member shares items from their list until all the potential problems have been identified.The list is reviewed for additional ideas.The issues are sorted into categories in search of themes.The plan should then be revised to correct the flaws.Medium;Comprehension/Knowledge

_______________ was developed to help with group decision making by ensuring that all members participate fully.

Decision trees tend to be helpful in guiding the decision maker to a pre-determined alternative but do not ensure consistency of decision making.False: Decision trees tend to be helpful in guiding the decision maker to a pre-determined alternative and ensuring consistency of decision making.Medium;Comprehension

Creativity is the first step in the innovation process

Decisions that occur frequently enough that we develop an automated response to them are termed ________________.

Diagrams where answers to yes or no questions lead decision makers to address additional questions until they reach the end of the tree are called __________________.

A group process using written responses to a series of questionnaires instead of physically bringing individuals together to make a decision is called _____________.

In 2005,McDonald's became aware of a need to respond to growing customer concerns regarding the unhealthy aspects of the food they sell in terms of being high in fat and calories,is an example of a programmed decision.

The tendency to accept the first alternative that meets minimum criteria is called:

How does one avoid overconfidence bias?

Setting high ____________ where the group must reach a set number of ideas before they are done is recommended to avoid process loss and maximize the effectiveness of brainstorming.

Some recommendations for avoiding groupthink include the following EXCEPT:

Creative decision making includes which of the following?:

A ________________ is a way to imagine what might go wrong and avoid it before spending a cent or having to change course along the way.

Satisficing is similar to rational decision making.

The tendency to avoid critical evaluation of ideas the group favor is called ________________.

________________ is a group process of generated ideas that follows a set of guidelines which include no criticism of ideas,and building on other ideas.