Exam 6: Goals and Objectives

Most organizations conduct employee evaluations at least once a year.

The Dow Jones Sustainability index looks at competence in which of the following areas?:

Goals and objectives are a basis for _______________ systems,and can align interests and accountability within and across business units.

_______________ is the net profit divided by total sales.

The way that the firm is organized can affect goals and objectives in a number of ways.

What should you do if you get a poor review?

__________________ is when a problem arises either in the way that success is being measured or in the nature of the objectives,and is identified in advance of any review.

_____________ are outcome statements that define what an organization is trying to accomplish.

According to Drucker,effective MBO managers focus on the activity,not the result.

Goals are outcome statements that define what an organization is trying to accomplish:

What should you take away from a performance review?

What measure does GE use to help it forecast future growth,as well as evaluate the performance of each business unit?

Financial outcomes are often short-term in nature,so they omit other key factors that might be very important to the longer-term viability of the organization.

Why is it valuable to understand who the organization's key stakeholders are? Stakeholders can gain information relevant to their particular interests.Some stakeholders may never be entirely satisfied with companies' performance,but they can be placated with transparent reporting of what a company is doing.Easy;Comprehension

One of the key litmus tests for the setting of goals,objectives,and measures is whether or not they are linked in some way to the key factors driving an organization's success or competitive advantage.

Historic financial goals and objectives,even though financial outcomes are wide ranging in scope,are also purely historic.False: Historic financial goals and objectives,even though financial outcomes are narrow ranging in scope,are also purely historic.Hard;Comprehension

Functional areas,like accounting and marketing,will need to have goals and objectives that help show how those functions are contributing to the organization's goals and objectives.

Experts from GreenBiz.com say the Balanced Scorecard opportunities are used in CSR because of all of the following EXCEPT:

______________ describes a $226.8 billion marketplace for goods and services focused on health,the environment,social justice,personal development,and sustainable living.

Goals are typically not set for the organization but for the stakeholders outside the organization.False: Goals are typically set for the organization as a whole.Medium;Comprehension