Exam 13: Managing Groups and Teams

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Why do people work less hard when they are working with other people?

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Self-managed teams determine who will lead them with no external oversight.

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_______________ can be thought of as a kind of social glue that refers to the degree of camaraderie within the group.

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Cohesion

A group pressure phenomenon that increases the risk of the group making flawed decisions by allowing reductions in mental efficiency and moral judgment is called _______________.

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Why do companies have top management teams?

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What are the stages of the group development model?

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The use of teams began to increase because advances in technology have resulted in more complex systems.

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A few people in the company who get together to play tennis on the weekend would be considered a formal group.

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Any aspect of group interaction that inhibits group functioning is called ________________.

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In the ____________ stage,the group comes together for the first time.

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Can a group have too much cohesion? Why or why not?

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_____________ teams are a new form of team that rose in popularity with the Total Quality Movement in the 1980s.

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When groups take the time to get to know each other socially in the forming stage,this is called ???_________________.

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A special form of self-managed teams is called _______________ teams.

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Teams that individuals from different parts of the organization are called:

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A group made up of managers,subordinates,or both with close associations among group members that influence the behavior of individuals in the group is an ___________ work group.

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A ________________ is a document articulating and agreeing on established ground rules,goals,and roles that help the team to face challenges that may arise within the team.

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A manager who leads multiple teams may find it necessary to shift styles not only over time but between teams at different stages.

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How did Chico's show nine years of double-digit same-store sales growth?

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_______________ refers to a group's perception of its ability to successfully perform well.

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