Exam 1: Introduction to Principles of Management

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Managers are responsible for getting activities completed efficiently and achieving the firm's goals by utilizing:

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__________ are responsible for the efficiency and effectiveness of an area such as accounting or marketing.

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F unctional managers

Triple bottom line refers to the measurement of economic,social,and organizational performance.False: Triple bottom line refers to the measurement of economic,social,and environmental performance.Easy;Knowledge

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Allowing individuals to work on their own,with little supervision is called:

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________________ is a concept whereby organizations consider the interests of society by taking responsibility for the impact of their activities in all aspects of their operations.

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Explain the three steps involved in controlling in an organization.

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_____________ identify and create new markets,as well as foster change in existing ones.

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What is the difference between management and leadership?

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Why was Cascade Asset Management CAM successful in their CSR strategy?

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If management is defined as getting things done through others,then _________ should be defined as the social and informal sources of influence that one uses to inspire action taken by others.

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What are the three groups of managerial roles as identified by Professor Mintzberg? Summarize how they differ.The three groups are interpersonal,informational and decisional.Interpersonal is primarily concerned with interpersonal relationships and interacts with people outside the organization to get information relevant to the organization.The informational group is primarily concerned with the information aspects of managerial work.The decisional group places the manager at the center of organizational decision making,whether choosing how the organization will expend its efforts,negotiates on behalf of the organization or initiates change.Easy;Comprehension

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__________ is the process of enabling or authorizing an individual to make decisions in autonomous ways.

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Common arguments against corporate social responsibility argue that:

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Decisions made about the structure of an organization are generally referred to as operational planning decisions.

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____________ planning in an organization is usually an intermediate-range plan designed to develop specific means to implement the strategic plan.

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The three informational roles are concerned with ______________,________________,and ________________ information into the organization.

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____________ is the cooperative effort by the members of a group or team to achieve a common goal.

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Organizational citizenship behaviors are individual behaviors that are beneficial to the organization and are recognized by the formal reward system of the organization.

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Top managers support and serve other managers and employees through a process called _______________.

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The difference between an organization's revenues and its costs in a given period of time is referred to aan ___________ profit.

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