Question 1

Which interpersonal role involves serving as a link among people?

Accepted Answer

A)  Leader 
B)  Figurehead 
C)  Liaison 
D)  Negotiator 
E)  Spokesperson 
A)  Leader 
B)  Figurehead 
C)  Liaison 
D)  Negotiator 
E)  Spokesperson

Question 2

Rajiv just completed a project in which he restructured sales territories,met with sales representatives to help them set goals,scheduled motivational meetings,and started a program of quarterly performance review for the sales force.His goals are to reduce waste and provide improved customer service.Rajiv is engaged in

Accepted Answer

A)  planning. 
B)  organizing. 
C)  managing. 
D)  controlling. 
E)  leading. 
A)  planning. 
B)  organizing. 
C)  managing. 
D)  controlling. 
E)  leading.

Question 3

The head of HR meets with a candidate to offer a position and finalize salary details.What managerial role was she fulfilling?

Accepted Answer

A)  Negotiator 
B)  Figurehead 
C)  Leader 
D)  Entrepreneur 
E)  Spokesperson 
A)  Negotiator 
B)  Figurehead 
C)  Leader 
D)  Entrepreneur 
E)  Spokesperson

Question 4

A manager's ability to think in the abstract is a(n)____ skill.

Accepted Answer

A)  technical 
B)  human 
C)  conceptual 
D)  functional 
E)  operational 
A)  technical 
B)  human 
C)  conceptual 
D)  functional 
E)  operational

Question 5

Technical skills are more important at the level of the middle manager than at other management levels.

Accepted Answer

A) True 
 B)False

Question 6

When managers use quantitative models and logic they are practicing the ____________________ of management.

Accepted Answer

The answer of When managers use quantitative models and logic...

Question 7

The manager of McCaffrey's grocery store has hired eight teenagers to help during the summer season.The teens were divided into two groups.One group is cashiers;the second group is stockers.When the manager meets with stockers to find out why their group is not stocking as quickly as was expected,she is engaged in which management function?

Accepted Answer

A)  Planning 
B)  Controlling 
C)  Leading 
D)  Organizing 
E)  Coordinating 
A)  Planning 
B)  Controlling 
C)  Leading 
D)  Organizing 
E)  Coordinating

Question 8

When a manager reaches agreement with a union on the terms for a new labor contract,the manager has been serving primarily in the negotiator role.

Accepted Answer

A) True 
 B)False

Question 9

Special Exercises
​
Most people begin learning management skills while they are children,as members of a family.Pat and Frank are parents of Louisa and Michael.Match the activity with the role.You may use a response once,more than once,or not at all.
-Frank settles an argument

Accepted Answer

A) Figurehead 
B) Leader 
C) Liaison 
D) Monitor 
E) Disseminator
F)Spokesperson
G)Entrepreneur
H)Disturbance handler
I)Resource allocator
J)Negotiator 
A) Figurehead 
B) Leader 
C) Liaison 
D) Monitor 
E) Disseminator
F)Spokesperson
G)Entrepreneur
H)Disturbance handler
I)Resource allocator
J)Negotiator

Question 10

If you were to study every management book,you could then step into a top management position and immediately be effective.
​

Accepted Answer

A) True 
 B)False

Question 11

The decision by GE to do business,through subsidiaries,with Iran would have been made at what organizational level?

Accepted Answer

A)  First-line management 
B)  Administrative management 
C)  Middle-level marketing management 
D)  Top management 
E)  Front-line supervisor 
A)  First-line management 
B)  Administrative management 
C)  Middle-level marketing management 
D)  Top management 
E)  Front-line supervisor

Question 12

Google CEO,Larry Page,launched Google+,which lets people group those with whom they interact into different social circles.Distinguishing Google+ from Facebook was part of the ____ function of management.

Accepted Answer

A)  organizing 
B)  controlling 
C)  coordinating 
D)  leading 
E)  planning and decision making 
A)  organizing 
B)  controlling 
C)  coordinating 
D)  leading 
E)  planning and decision making

Question 13

Special Exercises
​
Most people begin learning management skills while they are children,as members of a family.Pat and Frank are parents of Louisa and Michael.Match the activity with the role.You may use a response once,more than once,or not at all.
-Pat buys a new watch

Accepted Answer

A) Figurehead 
B) Leader 
C) Liaison 
D) Monitor 
E) Disseminator
F)Spokesperson
G)Entrepreneur
H)Disturbance handler
I)Resource allocator
J)Negotiator 
A) Figurehead 
B) Leader 
C) Liaison 
D) Monitor 
E) Disseminator
F)Spokesperson
G)Entrepreneur
H)Disturbance handler
I)Resource allocator
J)Negotiator

Question 14

Match the following.You may use a response once,more than once,or not at all.
-Luminate CEO,Bob Lisbonne,presented his business plan to Google Ventures seeking an investment.The presentation was part of the ____ function of management.

Accepted Answer

A) Communicating 
B) Controlling 
C) Leading 
D) Organizing 
E) Planning 
A) Communicating 
B) Controlling 
C) Leading 
D) Organizing 
E) Planning

Question 15

All of the following are physical resources EXCEPT

Accepted Answer

A)  raw materials. 
B)  a robotic welder. 
C)  labor used in production. 
D)  an inventory of finished goods. 
E)  an office building. 
A)  raw materials. 
B)  a robotic welder. 
C)  labor used in production. 
D)  an inventory of finished goods. 
E)  an office building.

Question 16

Which of the following statements concerning the relationship between managerial skills and managers' activities is TRUE?

Accepted Answer

A)  Conceptual skills are probably most important at the level of the first-line supervisor. 
B)  Good interpersonal skills are absolutely essential to a manager's success. 
C)  Diagnostic and analytic skills are important in the leader role. 
D)  Technical skills are most important to top managers. 
E)  The mix of skills required of a manager depends on the level of management at which he or she works. 
A)  Conceptual skills are probably most important at the level of the first-line supervisor. 
B)  Good interpersonal skills are absolutely essential to a manager's success. 
C)  Diagnostic and analytic skills are important in the leader role. 
D)  Technical skills are most important to top managers. 
E)  The mix of skills required of a manager depends on the level of management at which he or she works.

Question 17

The skills necessary to become a successful manager usually are attained through

Accepted Answer

A)  education. 
B)  experience. 
C)  watching films and videos of managers in action. 
D)  a combination of education and experience. 
E)  computer simulations and video training courses. 
A)  education. 
B)  experience. 
C)  watching films and videos of managers in action. 
D)  a combination of education and experience. 
E)  computer simulations and video training courses.

Question 18

____ skills,such as carrying plates of food,typing,or operating a computer-assisted design program,are needed to perform specialized tasks within an organization.

Accepted Answer

A)  Human 
B)  Organizational 
C)  Conceptual 
D)  Technical 
E)  Strategic 
A)  Human 
B)  Organizational 
C)  Conceptual 
D)  Technical 
E)  Strategic

Question 19

Identify and describe the three levels of management.

Accepted Answer

The three levels of management are top-l

Question 20

Describe and illustrate the connection between management roles and management skills.

Accepted Answer

Management roles and management skills a

Which interpersonal role involves serving as a link among people?

The head of HR meets with a candidate to offer a position and finalize salary details.What managerial role was she fulfilling?

A manager's ability to think in the abstract is a(n)____ skill.

Technical skills are more important at the level of the middle manager than at other management levels.

When managers use quantitative models and logic they are practicing the ____________________ of management.

When a manager reaches agreement with a union on the terms for a new labor contract,the manager has been serving primarily in the negotiator role.

Special Exercises Most people begin learning management skills while they are children,as members of a family.Pat and Frank are parents of Louisa and Michael.Match the activity with the role.You may use a response once,more than once,or not at all. -Frank settles an argument

If you were to study every management book,you could then step into a top management position and immediately be effective.

The decision by GE to do business,through subsidiaries,with Iran would have been made at what organizational level?

Google CEO,Larry Page,launched Google+,which lets people group those with whom they interact into different social circles.Distinguishing Google+ from Facebook was part of the ____ function of management.

Special Exercises Most people begin learning management skills while they are children,as members of a family.Pat and Frank are parents of Louisa and Michael.Match the activity with the role.You may use a response once,more than once,or not at all. -Pat buys a new watch

Match the following.You may use a response once,more than once,or not at all. -Luminate CEO,Bob Lisbonne,presented his business plan to Google Ventures seeking an investment.The presentation was part of the ____ function of management.

All of the following are physical resources EXCEPT

Which of the following statements concerning the relationship between managerial skills and managers' activities is TRUE?

The skills necessary to become a successful manager usually are attained through

____ skills,such as carrying plates of food,typing,or operating a computer-assisted design program,are needed to perform specialized tasks within an organization.

Identify and describe the three levels of management.

Describe and illustrate the connection between management roles and management skills.

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters

Exam 1: Managing and the Managers Job

Which interpersonal role involves serving as a link among people?

The head of HR meets with a candidate to offer a position and finalize salary details.What managerial role was she fulfilling?

A manager's ability to think in the abstract is a(n)____ skill.

Technical skills are more important at the level of the middle manager than at other management levels.

When managers use quantitative models and logic they are practicing the ____________________ of management.

When a manager reaches agreement with a union on the terms for a new labor contract,the manager has been serving primarily in the negotiator role.

Special Exercises ​ Most people begin learning management skills while they are children,as members of a family.Pat and Frank are parents of Louisa and Michael.Match the activity with the role.You may use a response once,more than once,or not at all. -Frank settles an argument

If you were to study every management book,you could then step into a top management position and immediately be effective. ​

The decision by GE to do business,through subsidiaries,with Iran would have been made at what organizational level?

Google CEO,Larry Page,launched Google+,which lets people group those with whom they interact into different social circles.Distinguishing Google+ from Facebook was part of the ____ function of management.

Special Exercises ​ Most people begin learning management skills while they are children,as members of a family.Pat and Frank are parents of Louisa and Michael.Match the activity with the role.You may use a response once,more than once,or not at all. -Pat buys a new watch

Match the following.You may use a response once,more than once,or not at all. -Luminate CEO,Bob Lisbonne,presented his business plan to Google Ventures seeking an investment.The presentation was part of the ____ function of management.

All of the following are physical resources EXCEPT

Which of the following statements concerning the relationship between managerial skills and managers' activities is TRUE?

The skills necessary to become a successful manager usually are attained through

____ skills,such as carrying plates of food,typing,or operating a computer-assisted design program,are needed to perform specialized tasks within an organization.

Identify and describe the three levels of management.

Describe and illustrate the connection between management roles and management skills.

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters

Special Exercises Most people begin learning management skills while they are children,as members of a family.Pat and Frank are parents of Louisa and Michael.Match the activity with the role.You may use a response once,more than once,or not at all. -Frank settles an argument

If you were to study every management book,you could then step into a top management position and immediately be effective.

Special Exercises Most people begin learning management skills while they are children,as members of a family.Pat and Frank are parents of Louisa and Michael.Match the activity with the role.You may use a response once,more than once,or not at all. -Pat buys a new watch