Question 1

Discuss the two different sides of the debate over work standards.

Accepted Answer

Critics such as W. Edwards Deming have c

Question 2

For a time study, it is assumed the distribution of task times follow a Poisson distribution.

Accepted Answer

A) True 
 B)False

Question 3

A Performance Rating Factor PRF) of 130% means a worker is slow and needs 30% more time.

Accepted Answer

A) True 
 B)False

Question 4

Define work sampling. Give both manufacturing and service applications.

Accepted Answer

Work sampling is a method of randomly ob

Question 5

The outputs from a work measurement study leads to development of labor and equipment standards that are used for all of the following except

Accepted Answer

A) Estimating workforce capacity 
B) Fatigue and personal needs allowances 
C) Determining the cost of new work procedures 
D) Providing accurate information for scheduling and sequencing 
A) Estimating workforce capacity 
B) Fatigue and personal needs allowances 
C) Determining the cost of new work procedures 
D) Providing accurate information for scheduling and sequencing

Question 6

A fast food stand has a thriving business in downtown Portland. They serve 3,500 burgers, 3,000 orders of fries, and 4,000 soft drinks per week. The workers all work 40 hours per week but are idle two percent of the time. The manager wants to try to become more efficient. He has done a time study and found:
 $$\begin{array} { l c } 
\underline{\text { Elements for One Item } }& \underline{\text { Minutes }} \
\text { take arder }& 2 \
\text { time takes kitchen to fill order } & 5 \
 \text { pick up order \& put in bag } & 1 \
\text { take customer's money }& 2 \

\end{array}$$ It takes 1 additional minute per additional item. The average order size is 3 items. 
a. What is the average number of orders per week?
b. What is the average cycle time in minutes) per order?
c. What is the labor standard in minutes) per order?
d. How many workers does the manager need per week?

Accepted Answer

a. Average number of orders per week = (

Question 7

Explain the concept of learning curves using an 80% learning curve as an example.

Accepted Answer

The learning curve concept is that direc

Question 8

Define time study and describe the basic procedures for conducting a time study.

Accepted Answer

Time study is the development of a stand

Question 9

Explain the use of regression analysis in establishing standard times.

Accepted Answer

Regression analysis is used to predict t

Question 10

A manufacturer made a commitment to supply 20 units of a product. The first unit took 1,200 hours to make, the second unit took 900 hours and the third unit took 768 hours. Determine the total number of hours required to make the first ten (10) items.

Accepted Answer

The answer of A manufacturer made a commitment to supply...

Question 11

Which is not a practical issue when using learning curves?

Accepted Answer

A) Incentive systems and bonus plans may increase learning 
B) Complex intellectual learning will end quicker than learning simple tasks 
C) A contract phase-out may result in a lengthening of process times 
D) Keeping groups of employees together reaps productivity benefits 
A) Incentive systems and bonus plans may increase learning 
B) Complex intellectual learning will end quicker than learning simple tasks 
C) A contract phase-out may result in a lengthening of process times 
D) Keeping groups of employees together reaps productivity benefits

Question 12

Work standards

Accepted Answer

A) Improve motivation if set by managers 
B) Increase variability if set by works 
C) Are best set informally 
D) Work best when designed by workers 
A) Improve motivation if set by managers 
B) Increase variability if set by works 
C) Are best set informally 
D) Work best when designed by workers

Question 13

A 90% learning curve implies faster learning than an 80% learning curve.

Accepted Answer

A) True 
 B)False

Question 14

How do predetermined standards differ from time studies?

Accepted Answer

Predetermined time standards describe th

Question 15

Locksmith Inc. has an order from a bank for 50 specially designed safes, one for each bank branch. It is estimated that the first safe will require 75 hours of shop time and a 90% learning curve is expected. The labor rate is $15.00 per hour and the pricing policy of the company is to triple the labor cost of the order.
a. How many labor hours should the 50th unit require?
b. How many labor hours will the whole order require?
c. What is the customer's price for each safe?

Accepted Answer

a. Labor hours for 50^th safe = (

Question 16

Predetermined time standards are advantageous since they avoid needing multiple performance ratings.

Accepted Answer

A) True 
 B)False

Question 17

Allowances include time for all of the following except

Accepted Answer

A) Fatigue 
B) Equipment breakdowns 
C) Rest periods 
D) Poor scheduling 
A) Fatigue 
B) Equipment breakdowns 
C) Rest periods 
D) Poor scheduling

Question 18

All of following are true regarding learning curves except

Accepted Answer

A) Not used for a pricing strategy 
B) Are affected by a ratio of manual to machine work 
C) 80% learning curves exhibit a step initial decline and then level off 
D) Used in defense industries 
A) Not used for a pricing strategy 
B) Are affected by a ratio of manual to machine work 
C) 80% learning curves exhibit a step initial decline and then level off 
D) Used in defense industries

Question 19

A furniture manufacturer has an order for 20 custom wine cabinets for a large hotel in Hawaii. It is estimated that the first cabinet will take 100 hours of shop time. An 85% learning curve is expected. The labor rate is $12.00 per hour. The pricing policy is to charge two times the labor cost for the order.
a. How many hours will the 20th wine cabinet take?
b. How many hours should the whole order take?
c. What is the price of each cabinet?

Accepted Answer

a. Labor hours for the 20th wi

Question 20

A job had a normal time of 2.43 minutes, an allowance of 20% and a forecast demand of 120 units per day. How long should it take to produce one day's output?

Accepted Answer

The answer of A job had a normal time of...

Discuss the two different sides of the debate over work standards.

For a time study, it is assumed the distribution of task times follow a Poisson distribution.

A Performance Rating Factor PRF) of 130% means a worker is slow and needs 30% more time.

Define work sampling. Give both manufacturing and service applications.

The outputs from a work measurement study leads to development of labor and equipment standards that are used for all of the following except

Explain the concept of learning curves using an 80% learning curve as an example.

Define time study and describe the basic procedures for conducting a time study.

Explain the use of regression analysis in establishing standard times.

A manufacturer made a commitment to supply 20 units of a product. The first unit took 1,200 hours to make, the second unit took 900 hours and the third unit took 768 hours. Determine the total number of hours required to make the first ten (10) items.

Which is not a practical issue when using learning curves?

Work standards

A 90% learning curve implies faster learning than an 80% learning curve.

How do predetermined standards differ from time studies?

Predetermined time standards are advantageous since they avoid needing multiple performance ratings.

Allowances include time for all of the following except

All of following are true regarding learning curves except

A job had a normal time of 2.43 minutes, an allowance of 20% and a forecast demand of 120 units per day. How long should it take to produce one day's output?

Goods, Services, and Operations Management

Value Chains

Measuring Performance in Operations

Operations Strategy

Technology and Operations Management

Goods and Service Design

Process Selection, Design, and Analysis

Facility and Work Design

Supply Chain Design

Capacity Management

Forecasting and Demand Planning

Managing Inventories

Resource Management

Operations Scheduling and Sequencing

Quality Management

Quality Control and Spc

Lean Operating Systems

Project Management

Queuing Analysis

Modeling Using Linear Programming

Simulation

Work Measurement, Learning Curves, and Standards

Filters

Exam 19: Work Measurement, Learning Curves, and Standards

Discuss the two different sides of the debate over work standards.

For a time study, it is assumed the distribution of task times follow a Poisson distribution.

A Performance Rating Factor PRF) of 130% means a worker is slow and needs 30% more time.

Define work sampling. Give both manufacturing and service applications.

The outputs from a work measurement study leads to development of labor and equipment standards that are used for all of the following except

Explain the concept of learning curves using an 80% learning curve as an example.

Define time study and describe the basic procedures for conducting a time study.

Explain the use of regression analysis in establishing standard times.

A manufacturer made a commitment to supply 20 units of a product. The first unit took 1,200 hours to make, the second unit took 900 hours and the third unit took 768 hours. Determine the total number of hours required to make the first ten (10) items.

Which is not a practical issue when using learning curves?

Work standards

A 90% learning curve implies faster learning than an 80% learning curve.

How do predetermined standards differ from time studies?

Predetermined time standards are advantageous since they avoid needing multiple performance ratings.

Allowances include time for all of the following except

All of following are true regarding learning curves except

A job had a normal time of 2.43 minutes, an allowance of 20% and a forecast demand of 120 units per day. How long should it take to produce one day's output?

Goods, Services, and Operations Management

Value Chains

Measuring Performance in Operations

Operations Strategy

Technology and Operations Management

Goods and Service Design

Process Selection, Design, and Analysis

Facility and Work Design

Supply Chain Design

Capacity Management

Forecasting and Demand Planning

Managing Inventories

Resource Management

Operations Scheduling and Sequencing

Quality Management

Quality Control and Spc

Lean Operating Systems

Project Management

Queuing Analysis

Modeling Using Linear Programming

Simulation

Work Measurement, Learning Curves, and Standards

Filters