Question 1

Which of the following is not a dynamic capability?

Accepted Answer

A)  the ability to sense and seize new opportunities 
B)  the ability to generate new knowledge 
C)  the ability to reconfigure existing assets 
D)  the ability to submit to conventional industry and market wisdom 
A)  the ability to sense and seize new opportunities 
B)  the ability to generate new knowledge 
C)  the ability to reconfigure existing assets 
D)  the ability to submit to conventional industry and market wisdom

Question 2

The least effective way to retain human capital is to

Accepted Answer

A)  encourage employee identification with organizational mission and goals. 
B)  provide employees with a challenging and stimulating work environment. 
C)  require employees to sign agreements that prevent them from working for competitors in the future. 
D)  provide employees with financial and nonfinancial rewards and incentives. 
A)  encourage employee identification with organizational mission and goals. 
B)  provide employees with a challenging and stimulating work environment. 
C)  require employees to sign agreements that prevent them from working for competitors in the future. 
D)  provide employees with financial and nonfinancial rewards and incentives.

Question 3

One of the important limitations of social capital is that it can lead to ________ whereby people do not question shared beliefs.

Accepted Answer

A)  skunkworks 
B)  think tanks 
C)  isolation 
D)  groupthink 
A)  skunkworks 
B)  think tanks 
C)  isolation 
D)  groupthink

Question 4

If financial rewards are a vital organizational control mechanism (whether in the form of salary,bonus,stock options or the like),why is paying people more seldom the most important factor in attracting and retaining human capital?

Accepted Answer

Feedback: Paying people more is seldom t

Question 5

Mary Stinson was required to take over a project after the entire team left the company.She was able to reconstruct what the team had accomplished through reading emails exchanged by the members of the team.This is an example of

Accepted Answer

A)  inefficient use of information management. 
B)  using explicit knowledge. 
C)  using tacit knowledge. 
D)  using replicated knowledge. 
A)  inefficient use of information management. 
B)  using explicit knowledge. 
C)  using tacit knowledge. 
D)  using replicated knowledge.

Question 6

Intellectual property rights are easier to define and protect than property rights for physical assets (e.g.,plant and equipment).

Accepted Answer

A) True 
 B)False

Question 7

Social network analysis is helpful because the configuration of the group member social ties within and outside the group affects the extent to which members connect to individuals who do all of the following except

Accepted Answer

A)  convey needed resources. 
B)  have the opportunity to exchange information and support. 
C)  ensure that everyone has the same perspective on strategic and operational issues. 
D)  have the motivation to treat each other in positive ways. 
A)  convey needed resources. 
B)  have the opportunity to exchange information and support. 
C)  ensure that everyone has the same perspective on strategic and operational issues. 
D)  have the motivation to treat each other in positive ways.

Question 8

Human capital and social capital are vital for superior firm performance.If a firm has strong human capital,the firm may exploit this by building social capital.This can be accomplished by

Accepted Answer

A)  requiring workers to work independently of each other. 
B)  decreasing the interaction of departments within the firm. 
C)  encouraging the sharing of ideas between employees in the firm. 
D)  structuring the firm with rigid departmental and employee divisions. 
A)  requiring workers to work independently of each other. 
B)  decreasing the interaction of departments within the firm. 
C)  encouraging the sharing of ideas between employees in the firm. 
D)  structuring the firm with rigid departmental and employee divisions.

Question 9

Developing and protecting social capital requires independence,in which individuals must spend most of their time working individually.

Accepted Answer

A) True 
 B)False

Question 10

Data analytics add new information that helps predict who will leave and who will make the best employee according to Deloitte,the HR consulting company.A key advantage of the new analytics techniques over traditional approaches is that they are ________ rather than ________.

Accepted Answer

A)  reactive; predictive 
B)  predictive; objective 
C)  objective; reactive 
D)  predictive; reactive 
A)  reactive; predictive 
B)  predictive; objective 
C)  objective; reactive 
D)  predictive; reactive

Question 11

The best protection for intellectual property in the long run is likely to be the development of

Accepted Answer

A)  new products. 
B)  stronger patents. 
C)  dynamic capabilities. 
D)  international patents. 
A)  new products. 
B)  stronger patents. 
C)  dynamic capabilities. 
D)  international patents.

Question 12

There are multiple challenges associated with making effective e-teams.Which of the following is not a challenge?

Accepted Answer

A)  Process losses result from identification and combination activities. 
B)  E-teams can be effective in generating social capital. 
C)  The physically dispersed team is susceptible to the risk factors that can create process loss. 
D)  Some collective energy, time, and effort must be devoted to dealing with team inefficiencies. 
A)  Process losses result from identification and combination activities. 
B)  E-teams can be effective in generating social capital. 
C)  The physically dispersed team is susceptible to the risk factors that can create process loss. 
D)  Some collective energy, time, and effort must be devoted to dealing with team inefficiencies.

Question 13

Why does employee turnover matter to a company? What are some of the reasons why employees leave and what might entice the desirable potential boomerang employee to return?

Accepted Answer

Feedback: Employee turnover is expensive

Question 14

If employees are committed to the core ________ and ________ of the organization,they are less likely to leave for the competition.

Accepted Answer

A)  mission; outputs 
B)  values; structure 
C)  values; hierarchy 
D)  mission; values 
A)  mission; outputs 
B)  values; structure 
C)  values; hierarchy 
D)  mission; values

Question 15

Technology can be used successfully to leverage human capital and knowledge within organizations as well as with customers and suppliers beyond their boundaries.

Accepted Answer

A) True 
 B)False

Question 16

The dangers of email include all of the following except

Accepted Answer

A)  spreading of rumors. 
B)  almost costless. 
C)  uncontrollable distribution. 
D)  personal time waster. 
A)  spreading of rumors. 
B)  almost costless. 
C)  uncontrollable distribution. 
D)  personal time waster.

Question 17

Today,the loyalty of a knowledge worker to his or her employing firm has ________ compared to his or her loyalty to his or her profession and colleagues.

Accepted Answer

A)  increased 
B)  remained the same 
C)  decreased 
D)  no correlation when 
A)  increased 
B)  remained the same 
C)  decreased 
D)  no correlation when

Question 18

In an effort to capture key employees from competitors,firms may attract the symbolic leader of a group within a competing firm and hope others will follow.This has been termed

Accepted Answer

A)  the Columbus effect. 
B)  the Pied Piper effect. 
C)  knowledge integration. 
D)  strategically competitive hiring. 
A)  the Columbus effect. 
B)  the Pied Piper effect. 
C)  knowledge integration. 
D)  strategically competitive hiring.

Question 19

Intangible assets derived mostly from human capital are on the rise,according to the advisory firm Ocean Tomo.A study of the Standard and Poors' 500 index from 1975 to 2015 demonstrated a 17 percent increase in market value of intangible assets over this time period.Companies such as Stryker get 70 percent of its value from intangibles.Intangible assets are

Accepted Answer

A)  equipment. 
B)  land. 
C)  money. 
D)  non-physical. 
A)  equipment. 
B)  land. 
C)  money. 
D)  non-physical.

Question 20

The use of sophisticated information sharing platforms has increased in recent years in many organizations.This has helped to

Accepted Answer

A)  facilitate internal and external collaboration. 
B)  keep employees satisfied with social networks. 
C)  override the need for email. 
D)  increase paperwork. 
A)  facilitate internal and external collaboration. 
B)  keep employees satisfied with social networks. 
C)  override the need for email. 
D)  increase paperwork.

Which of the following is not a dynamic capability?

The least effective way to retain human capital is to

One of the important limitations of social capital is that it can lead to ________ whereby people do not question shared beliefs.

If financial rewards are a vital organizational control mechanism (whether in the form of salary,bonus,stock options or the like),why is paying people more seldom the most important factor in attracting and retaining human capital?

Mary Stinson was required to take over a project after the entire team left the company.She was able to reconstruct what the team had accomplished through reading emails exchanged by the members of the team.This is an example of

Intellectual property rights are easier to define and protect than property rights for physical assets (e.g.,plant and equipment).

Social network analysis is helpful because the configuration of the group member social ties within and outside the group affects the extent to which members connect to individuals who do all of the following except

Human capital and social capital are vital for superior firm performance.If a firm has strong human capital,the firm may exploit this by building social capital.This can be accomplished by

Developing and protecting social capital requires independence,in which individuals must spend most of their time working individually.

Data analytics add new information that helps predict who will leave and who will make the best employee according to Deloitte,the HR consulting company.A key advantage of the new analytics techniques over traditional approaches is that they are rather than .

The best protection for intellectual property in the long run is likely to be the development of

There are multiple challenges associated with making effective e-teams.Which of the following is not a challenge?

Why does employee turnover matter to a company? What are some of the reasons why employees leave and what might entice the desirable potential boomerang employee to return?

If employees are committed to the core and of the organization,they are less likely to leave for the competition.

Technology can be used successfully to leverage human capital and knowledge within organizations as well as with customers and suppliers beyond their boundaries.

The dangers of email include all of the following except

Today,the loyalty of a knowledge worker to his or her employing firm has ________ compared to his or her loyalty to his or her profession and colleagues.

In an effort to capture key employees from competitors,firms may attract the symbolic leader of a group within a competing firm and hope others will follow.This has been termed

The use of sophisticated information sharing platforms has increased in recent years in many organizations.This has helped to

Strategic Management: Creating Competitive Advantages

Analyzing the External Environment of the Firm: Creating Competitive Advantages

Assessing the Internal Environment of the Firm

Business-level Strategy: Creating and Sustaining Competitive Advantages

Corporate-level Strategy: Creating Value Through Diversification

International Strategy: Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Creating Effective Organizational Designs

Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Managing Innovation and Fostering Corporate Entrepreneurship

Filters

Exam 4: Recognizing a Firm's Intellectual Assets: Moving Beyond a Firm's Tangible Resources

Which of the following is not a dynamic capability?

The least effective way to retain human capital is to

One of the important limitations of social capital is that it can lead to ________ whereby people do not question shared beliefs.

If financial rewards are a vital organizational control mechanism (whether in the form of salary,bonus,stock options or the like),why is paying people more seldom the most important factor in attracting and retaining human capital?

Mary Stinson was required to take over a project after the entire team left the company.She was able to reconstruct what the team had accomplished through reading emails exchanged by the members of the team.This is an example of

Intellectual property rights are easier to define and protect than property rights for physical assets (e.g.,plant and equipment).

Social network analysis is helpful because the configuration of the group member social ties within and outside the group affects the extent to which members connect to individuals who do all of the following except

Human capital and social capital are vital for superior firm performance.If a firm has strong human capital,the firm may exploit this by building social capital.This can be accomplished by

Developing and protecting social capital requires independence,in which individuals must spend most of their time working individually.

Data analytics add new information that helps predict who will leave and who will make the best employee according to Deloitte,the HR consulting company.A key advantage of the new analytics techniques over traditional approaches is that they are ________ rather than ________.

The best protection for intellectual property in the long run is likely to be the development of

There are multiple challenges associated with making effective e-teams.Which of the following is not a challenge?

Why does employee turnover matter to a company? What are some of the reasons why employees leave and what might entice the desirable potential boomerang employee to return?

If employees are committed to the core ________ and ________ of the organization,they are less likely to leave for the competition.

Technology can be used successfully to leverage human capital and knowledge within organizations as well as with customers and suppliers beyond their boundaries.

The dangers of email include all of the following except

Today,the loyalty of a knowledge worker to his or her employing firm has ________ compared to his or her loyalty to his or her profession and colleagues.

In an effort to capture key employees from competitors,firms may attract the symbolic leader of a group within a competing firm and hope others will follow.This has been termed

The use of sophisticated information sharing platforms has increased in recent years in many organizations.This has helped to

Strategic Management: Creating Competitive Advantages

Analyzing the External Environment of the Firm: Creating Competitive Advantages

Assessing the Internal Environment of the Firm

Business-level Strategy: Creating and Sustaining Competitive Advantages

Corporate-level Strategy: Creating Value Through Diversification

International Strategy: Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Creating Effective Organizational Designs

Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Managing Innovation and Fostering Corporate Entrepreneurship

Filters

Data analytics add new information that helps predict who will leave and who will make the best employee according to Deloitte,the HR consulting company.A key advantage of the new analytics techniques over traditional approaches is that they are rather than .

If employees are committed to the core and of the organization,they are less likely to leave for the competition.